4262 lines
209 KiB
JavaScript
4262 lines
209 KiB
JavaScript
import express from "express";
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import cors from "cors";
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import bcrypt from "bcryptjs";
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import jwt from "jsonwebtoken";
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import pg from "pg";
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import crypto from "crypto";
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import OpenAI from "openai";
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const { Pool } = pg;
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const app = express();
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// 🛑 SEMÁFORO IA: Guarda los IDs de los servicios que están siendo procesados
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const candadosIA = new Set();
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// Configuración de CORS Profesional
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const corsOptions = {
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origin: [
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'https://web.integrarepara.es',
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'https://portal.integrarepara.es',
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'https://app.integrarepara.es',
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'http://localhost:3000',
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'http://127.0.0.1:3000'
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],
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methods: ['GET', 'POST', 'PUT', 'PATCH', 'DELETE', 'OPTIONS'],
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allowedHeaders: ['Content-Type', 'Authorization'],
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credentials: true,
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optionsSuccessStatus: 200
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};
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app.use(cors(corsOptions));
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// Habilitar pre-flight para todas las rutas
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app.options('*', cors(corsOptions));
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// Límites de subida para logotipos en Base64
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app.use(express.json({ limit: '10mb' }));
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app.use(express.urlencoded({ limit: '10mb', extended: true }));
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// VARIABLES DE ENTORNO
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// --- 1. VARIABLES DE ENTORNO ---
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const {
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DATABASE_URL,
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JWT_SECRET,
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EVOLUTION_BASE_URL,
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EVOLUTION_API_KEY,
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EVOLUTION_INSTANCE,
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OPENAI_API_KEY, // 🔔 LEER LLAVE
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OPENAI_MODEL // 🔔 LEER MODELO
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} = process.env;
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// --- 2. INICIALIZACIÓN GLOBAL DEL MOTOR IA (ESTO ES LO QUE TE FALTABA) ---
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const openai = new OpenAI({
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apiKey: OPENAI_API_KEY,
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});
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// --- 3. DIAGNÓSTICO DE INICIO ---
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console.log("------------------------------------------------");
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console.log("🚀 VERSIÓN COMPLETA - INTEGRA REPARA SAAS");
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console.log("------------------------------------------------");
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if (!OPENAI_API_KEY) {
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console.error("⚠️ AVISO: Falta OPENAI_API_KEY en variables de entorno.");
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} else {
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console.log("✅ OpenAI API Key detectada. IA lista para operar.");
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}
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if (!EVOLUTION_BASE_URL) console.error("⚠️ AVISO: Falta EVOLUTION_BASE_URL");
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else console.log("✅ Evolution URL:", EVOLUTION_BASE_URL);
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if (!EVOLUTION_INSTANCE) console.error("⚠️ AVISO: Falta EVOLUTION_INSTANCE");
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else console.log("✅ Instancia Notificaciones:", EVOLUTION_INSTANCE);
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console.log("------------------------------------------------");
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if (!DATABASE_URL || !JWT_SECRET) process.exit(1);
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const pool = new Pool({ connectionString: DATABASE_URL, ssl: false });
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// ==========================================
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// 💰 CONFIGURACIÓN DE PLANES (SAAS)
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// ==========================================
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const PLAN_LIMITS = {
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'free': { name: 'Básico Gratuito', whatsapp_enabled: false, templates_enabled: false, automation_enabled: false },
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'standard': { name: 'Estándar', whatsapp_enabled: true, templates_enabled: true, automation_enabled: false },
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'pro': { name: 'Profesional', whatsapp_enabled: true, templates_enabled: true, automation_enabled: true }
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};
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// ==========================================
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// 🧠 AUTO-ACTUALIZACIÓN DB
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// ==========================================
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async function autoUpdateDB() {
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const client = await pool.connect();
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try {
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console.log("🔄 Verificando estructura DB...");
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await client.query(`
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-- USUARIOS
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CREATE TABLE IF NOT EXISTS users (
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id SERIAL PRIMARY KEY,
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full_name TEXT NOT NULL,
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phone TEXT NOT NULL,
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email TEXT NOT NULL,
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dni TEXT,
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address TEXT,
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password_hash TEXT NOT NULL,
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is_verified BOOLEAN DEFAULT FALSE,
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owner_id INT,
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role TEXT DEFAULT 'operario',
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company_slug TEXT UNIQUE,
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plan_tier TEXT DEFAULT 'free',
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subscription_status TEXT DEFAULT 'active',
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paid_providers_count INT DEFAULT 0,
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zones JSONB DEFAULT '[]',
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status TEXT DEFAULT 'active',
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created_at TIMESTAMP DEFAULT NOW()
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);
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-- COLA DEL ROBOT
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CREATE TABLE IF NOT EXISTS robot_queue (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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provider TEXT DEFAULT 'homeserve',
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service_number TEXT NOT NULL,
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new_status TEXT NOT NULL,
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appointment_date TEXT,
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observation TEXT,
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inform_client BOOLEAN DEFAULT FALSE,
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status TEXT DEFAULT 'PENDING', -- PENDING, RUNNING, DONE, FAILED
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error_msg TEXT,
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created_at TIMESTAMP DEFAULT NOW(),
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updated_at TIMESTAMP DEFAULT NOW()
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);
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CREATE TABLE IF NOT EXISTS login_codes (
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id SERIAL PRIMARY KEY,
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user_id INT REFERENCES users(id) ON DELETE CASCADE,
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phone TEXT NOT NULL,
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code_hash TEXT NOT NULL,
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purpose TEXT DEFAULT 'register_verify',
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consumed_at TIMESTAMP,
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expires_at TIMESTAMP NOT NULL,
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created_at TIMESTAMP DEFAULT NOW()
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);
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-- CONFIGURACIÓN NEGOCIO
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CREATE TABLE IF NOT EXISTS guilds (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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created_at TIMESTAMP DEFAULT NOW()
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);
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CREATE TABLE IF NOT EXISTS user_guilds (
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user_id INT REFERENCES users(id) ON DELETE CASCADE,
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guild_id INT REFERENCES guilds(id) ON DELETE CASCADE,
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PRIMARY KEY (user_id, guild_id)
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);
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CREATE TABLE IF NOT EXISTS companies (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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cif TEXT,
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email TEXT,
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phone TEXT,
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address TEXT,
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created_at TIMESTAMP DEFAULT NOW()
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);
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-- CLIENTES (CRM)
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CREATE TABLE IF NOT EXISTS clients (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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full_name TEXT NOT NULL,
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phone TEXT NOT NULL,
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email TEXT,
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addresses JSONB DEFAULT '[]',
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notes TEXT,
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created_at TIMESTAMP DEFAULT NOW()
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);
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-- ESTADOS Y PLANTILLAS
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CREATE TABLE IF NOT EXISTS service_statuses (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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color TEXT DEFAULT 'gray',
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is_default BOOLEAN DEFAULT FALSE,
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is_final BOOLEAN DEFAULT FALSE,
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is_system BOOLEAN DEFAULT FALSE, -- AÑADIDO: Identificador de estados imborrables
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created_at TIMESTAMP DEFAULT NOW()
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);
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CREATE TABLE IF NOT EXISTS message_templates (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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type TEXT NOT NULL,
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content TEXT,
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created_at TIMESTAMP DEFAULT NOW(),
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UNIQUE(owner_id, type)
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);
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-- ZONAS
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CREATE TABLE IF NOT EXISTS zones (
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id SERIAL PRIMARY KEY,
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name TEXT NOT NULL,
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owner_id INT,
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created_at TIMESTAMP DEFAULT NOW()
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);
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CREATE TABLE IF NOT EXISTS user_zones (
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user_id INT REFERENCES users(id) ON DELETE CASCADE,
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zone_id INT REFERENCES zones(id) ON DELETE CASCADE,
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PRIMARY KEY (user_id, zone_id)
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);
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-- 🤖 ROBOTS / PROVEEDORES
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CREATE TABLE IF NOT EXISTS provider_credentials (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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provider TEXT NOT NULL,
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username TEXT NOT NULL,
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password_hash TEXT NOT NULL,
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last_sync TIMESTAMP,
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status TEXT DEFAULT 'active',
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UNIQUE(owner_id, provider)
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);
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CREATE TABLE IF NOT EXISTS scraped_services (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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provider TEXT NOT NULL,
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service_ref TEXT NOT NULL,
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raw_data JSONB,
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status TEXT DEFAULT 'pending',
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automation_status TEXT DEFAULT 'manual',
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created_at TIMESTAMP DEFAULT NOW(),
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UNIQUE(owner_id, provider, service_ref)
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);
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-- 🗺️ TABLA DE MAPEO DE VARIABLES
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CREATE TABLE IF NOT EXISTS variable_mappings (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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provider TEXT NOT NULL,
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original_key TEXT NOT NULL,
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target_key TEXT,
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is_ignored BOOLEAN DEFAULT FALSE,
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created_at TIMESTAMP DEFAULT NOW(),
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UNIQUE(owner_id, provider, original_key)
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);
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-- SERVICIOS (PRINCIPAL)
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CREATE TABLE IF NOT EXISTS services (
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id SERIAL PRIMARY KEY,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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client_id INT REFERENCES clients(id) ON DELETE SET NULL,
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status_id INT REFERENCES service_statuses(id) ON DELETE SET NULL,
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guild_id INT REFERENCES guilds(id) ON DELETE SET NULL,
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assigned_to INT REFERENCES users(id) ON DELETE SET NULL,
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title TEXT,
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description TEXT,
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contact_phone TEXT,
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contact_name TEXT,
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address TEXT,
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email TEXT,
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scheduled_date DATE DEFAULT CURRENT_DATE,
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scheduled_time TIME DEFAULT CURRENT_TIME,
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duration_minutes INT DEFAULT 30,
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is_urgent BOOLEAN DEFAULT FALSE,
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is_company BOOLEAN DEFAULT FALSE,
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company_id INT REFERENCES companies(id) ON DELETE SET NULL,
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company_ref TEXT,
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internal_notes TEXT,
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client_notes TEXT,
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import_source TEXT,
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provider_data JSONB DEFAULT '{}',
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closed_at TIMESTAMP,
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created_at TIMESTAMP DEFAULT NOW()
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);
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CREATE TABLE IF NOT EXISTS service_logs (
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id SERIAL PRIMARY KEY,
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service_id INT REFERENCES services(id) ON DELETE CASCADE,
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user_id INT REFERENCES users(id) ON DELETE SET NULL,
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old_status_id INT REFERENCES service_statuses(id),
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new_status_id INT REFERENCES service_statuses(id),
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comment TEXT,
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created_at TIMESTAMP DEFAULT NOW()
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);
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-- TABLA PARA ASIGNACIÓN AUTOMÁTICA
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CREATE TABLE IF NOT EXISTS assignment_pings (
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id SERIAL PRIMARY KEY,
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scraped_id INT NOT NULL,
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user_id INT REFERENCES users(id) ON DELETE CASCADE,
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token TEXT UNIQUE NOT NULL,
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status TEXT DEFAULT 'pending',
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expires_at TIMESTAMP NOT NULL,
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created_at TIMESTAMP DEFAULT NOW()
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);
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-- 💬 CHAT Y NOTAS INTERNAS
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CREATE TABLE IF NOT EXISTS service_communications (
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id SERIAL PRIMARY KEY,
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scraped_id INT REFERENCES scraped_services(id) ON DELETE CASCADE,
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owner_id INT REFERENCES users(id) ON DELETE CASCADE,
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sender_id INT REFERENCES users(id) ON DELETE SET NULL,
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sender_name TEXT NOT NULL,
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sender_role TEXT,
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message TEXT NOT NULL,
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is_internal BOOLEAN DEFAULT FALSE,
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created_at TIMESTAMP DEFAULT NOW()
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);
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`);
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// PARCHE DE ACTUALIZACIÓN
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await client.query(`
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DO $$ BEGIN
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-- 🟢 AÑADIDO: Fecha de última lectura del chat por el operario
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='scraped_services' AND column_name='last_chat_read_worker') THEN
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ALTER TABLE scraped_services ADD COLUMN last_chat_read_worker TIMESTAMP DEFAULT '2000-01-01';
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END IF;
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-- AÑADIDO: Control de envíos automáticos de urgencias por proveedor
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='provider_credentials' AND column_name='auto_dispatch') THEN
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ALTER TABLE provider_credentials ADD COLUMN auto_dispatch BOOLEAN DEFAULT FALSE;
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END IF;
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-- AÑADIDO: Token mágico para el Portal del Cliente
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='clients' AND column_name='portal_token') THEN
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ALTER TABLE clients ADD COLUMN portal_token TEXT UNIQUE;
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UPDATE clients SET portal_token = substr(md5(random()::text || id::text), 1, 12) WHERE portal_token IS NULL;
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ALTER TABLE clients ALTER COLUMN portal_token SET DEFAULT substr(md5(random()::text || clock_timestamp()::text), 1, 12);
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END IF;
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-- AÑADIDO: Motor de Ranking
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='ranking_score') THEN
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ALTER TABLE users ADD COLUMN ranking_score NUMERIC DEFAULT 50.0;
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ALTER TABLE users ADD COLUMN ranking_data JSONB DEFAULT '{}'::jsonb;
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END IF;
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-- NUEVO: Columna para colores personalizados de la App
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='app_settings') THEN
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ALTER TABLE users ADD COLUMN app_settings JSONB DEFAULT '{"primary": "#1e3a8a", "secondary": "#2563eb", "bg": "#f8fafc"}';
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END IF;
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-- AÑADIDO: Permiso para coger servicios libres de la bolsa
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='can_claim_services') THEN
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ALTER TABLE users ADD COLUMN can_claim_services BOOLEAN DEFAULT TRUE;
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END IF;
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-- AÑADIDO: Columna para guardar la configuración de WhatsApp
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='wa_settings') THEN
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ALTER TABLE users ADD COLUMN wa_settings JSONB DEFAULT '{}';
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END IF;
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-- AÑADIDO: Configuración del Portal del Cliente
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='company_logo') THEN
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ALTER TABLE users ADD COLUMN company_logo TEXT;
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END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='portal_settings') THEN
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ALTER TABLE users ADD COLUMN portal_settings JSONB DEFAULT '{"m_start":"09:00", "m_end":"14:00", "a_start":"16:00", "a_end":"19:00"}';
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END IF;
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-- AÑADIDO: Columna física de operario para el panel operativo
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='scraped_services' AND column_name='assigned_to') THEN
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ALTER TABLE scraped_services ADD COLUMN assigned_to INT REFERENCES users(id);
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END IF;
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-- ASEGURAR COLUMNA URGENTE EN SCRAPED
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='scraped_services' AND column_name='is_urgent') THEN
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ALTER TABLE scraped_services ADD COLUMN is_urgent BOOLEAN DEFAULT FALSE;
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END IF;
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-- AÑADIDO: Columna de palabras clave IA para los gremios
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='guilds' AND column_name='ia_keywords') THEN
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ALTER TABLE guilds ADD COLUMN ia_keywords JSONB DEFAULT '[]';
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END IF;
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-- AÑADIDO: Columna para marcar estados imborrables del sistema
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='service_statuses' AND column_name='is_system') THEN
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ALTER TABLE service_statuses ADD COLUMN is_system BOOLEAN DEFAULT FALSE;
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END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='services' AND column_name='client_id') THEN ALTER TABLE services ADD COLUMN client_id INT REFERENCES clients(id) ON DELETE SET NULL; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='services' AND column_name='status_id') THEN ALTER TABLE services ADD COLUMN status_id INT REFERENCES service_statuses(id) ON DELETE SET NULL; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='services' AND column_name='contact_phone') THEN ALTER TABLE services ADD COLUMN contact_phone TEXT; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='services' AND column_name='contact_name') THEN ALTER TABLE services ADD COLUMN contact_name TEXT; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='plan_tier') THEN ALTER TABLE users ADD COLUMN plan_tier TEXT DEFAULT 'free'; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='company_slug') THEN ALTER TABLE users ADD COLUMN company_slug TEXT UNIQUE; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='zones') THEN ALTER TABLE users ADD COLUMN zones JSONB DEFAULT '[]'; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='users' AND column_name='status') THEN ALTER TABLE users ADD COLUMN status TEXT DEFAULT 'active'; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='services' AND column_name='provider_data') THEN ALTER TABLE services ADD COLUMN provider_data JSONB DEFAULT '{}'; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='services' AND column_name='import_source') THEN ALTER TABLE services ADD COLUMN import_source TEXT; END IF;
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='scraped_services' AND column_name='automation_status') THEN ALTER TABLE scraped_services ADD COLUMN automation_status TEXT DEFAULT 'manual'; END IF;
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-- AÑADIDO: Token mágico para el Portal del Cliente
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IF NOT EXISTS (SELECT 1 FROM information_schema.columns WHERE table_name='clients' AND column_name='portal_token') THEN
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ALTER TABLE clients ADD COLUMN portal_token TEXT UNIQUE;
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UPDATE clients SET portal_token = substr(md5(random()::text || id::text), 1, 12) WHERE portal_token IS NULL;
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ALTER TABLE clients ALTER COLUMN portal_token SET DEFAULT substr(md5(random()::text || clock_timestamp()::text), 1, 12);
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END IF;
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BEGIN ALTER TABLE users DROP CONSTRAINT IF EXISTS users_phone_key; EXCEPTION WHEN OTHERS THEN NULL; END;
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BEGIN ALTER TABLE users DROP CONSTRAINT IF EXISTS users_email_key; EXCEPTION WHEN OTHERS THEN NULL; END;
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END $$;
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`);
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console.log("✅ DB Sincronizada.");
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} catch (e) { console.error("❌ Error DB:", e); } finally { client.release(); }
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}
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// ==========================================
|
|
// 📞 HELPERS (UNIFICACIÓN TOTAL DE TELÉFONOS)
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// ==========================================
|
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|
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// 1. Extrae SIEMPRE exactamente 9 dígitos (Formato Nacional: 600123456)
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|
function extractValidPhone(rawPhone) {
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if (!rawPhone) return "";
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let str = String(rawPhone).replace(/\D/g, ""); // Borra todo lo que no sea número (espacios, letras, +, -)
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if (str.startsWith("0034")) str = str.slice(4);
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if (str.startsWith("34") && str.length >= 11) str = str.slice(2);
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const match = str.match(/[6789]\d{8}/);
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return match ? match[0] : (str.length >= 9 ? str.slice(-9) : str);
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}
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// 2. Normaliza SIEMPRE a Formato Internacional para la Base de Datos (+34600123456)
|
|
function normalizePhone(phone) {
|
|
const clean = extractValidPhone(phone);
|
|
return clean ? "+34" + clean : "";
|
|
}
|
|
|
|
function signToken(user) { const accountId = user.owner_id || user.id; return jwt.sign({ sub: user.id, email: user.email, phone: user.phone, role: user.role || 'operario', accountId }, JWT_SECRET, { expiresIn: "30d" }); }
|
|
function authMiddleware(req, res, next) { const h = req.headers.authorization || ""; const token = h.startsWith("Bearer ") ? h.slice(7) : ""; if (!token) return res.status(401).json({ ok: false, error: "No token" }); try { req.user = jwt.verify(token, JWT_SECRET); next(); } catch { return res.status(401).json({ ok: false, error: "Token inválido" }); } }
|
|
function genCode6() { return String(Math.floor(100000 + Math.random() * 900000)); }
|
|
|
|
|
|
// ==========================================
|
|
// 🛡️ ESCUDO DE TITANIO: ANTI-SOLAPAMIENTOS BBDD
|
|
// ==========================================
|
|
async function comprobarDisponibilidad(ownerId, workerId, date, time, durationMin, excludeId = null) {
|
|
if (!workerId || !date || !time) return { choca: false };
|
|
|
|
let [newH, newM] = time.split(':').map(Number);
|
|
let newStart = newH * 60 + newM;
|
|
let newEnd = newStart + (parseInt(durationMin) || 60);
|
|
|
|
let query = `
|
|
SELECT id, service_ref, raw_data->>'scheduled_time' as time, raw_data->>'duration_minutes' as dur,
|
|
raw_data->>'requested_time' as req_time, raw_data->>'appointment_status' as app_status
|
|
FROM scraped_services
|
|
WHERE owner_id = $1 AND assigned_to = $2 AND status != 'archived'
|
|
AND (
|
|
raw_data->>'scheduled_date' = $3 OR
|
|
(raw_data->>'requested_date' = $3 AND raw_data->>'appointment_status' = 'pending')
|
|
)
|
|
`;
|
|
let params = [ownerId, workerId, date];
|
|
if (excludeId) { query += ` AND id != $4`; params.push(excludeId); }
|
|
|
|
const q = await pool.query(query, params);
|
|
|
|
for (const s of q.rows) {
|
|
let sTime = s.time || (s.app_status === 'pending' ? s.req_time : null);
|
|
if (sTime && sTime.includes(':')) {
|
|
let [sH, sM] = sTime.split(':').map(Number);
|
|
let sStart = sH * 60 + sM;
|
|
let sEnd = sStart + parseInt(s.dur || 60);
|
|
if (newStart < sEnd && newEnd > sStart) return { choca: true, ref: s.service_ref, time: sTime };
|
|
}
|
|
}
|
|
return { choca: false };
|
|
}
|
|
|
|
// ==========================================
|
|
// 🔐 SISTEMA DE AUTENTICACIÓN (LOGIN Y SESIÓN)
|
|
// ==========================================
|
|
app.post("/auth/login", async (req, res) => {
|
|
try {
|
|
const { email, password } = req.body;
|
|
if (!email || !password) return res.status(400).json({ ok: false, error: "Faltan datos" });
|
|
|
|
const q = await pool.query("SELECT * FROM users WHERE email = $1 OR phone = $1 LIMIT 1", [email]);
|
|
if (q.rowCount === 0) return res.status(401).json({ ok: false, error: "Credenciales incorrectas" });
|
|
|
|
const user = q.rows[0];
|
|
|
|
if (user.is_verified === false) {
|
|
return res.status(403).json({
|
|
ok: false,
|
|
error: "Cuenta no verificada. Por favor, revisa tu WhatsApp o contacta con soporte.",
|
|
require_verification: true
|
|
});
|
|
}
|
|
|
|
if (user.status !== 'active') return res.status(403).json({ ok: false, error: "Cuenta inactiva o bloqueada" });
|
|
|
|
const valid = await bcrypt.compare(password, user.password_hash);
|
|
if (!valid) return res.status(401).json({ ok: false, error: "Credenciales incorrectas" });
|
|
|
|
// 🛡️ DEVOLVEMOS LA NORMALIDAD: Leemos el rol real de la base de datos
|
|
// (Si por algún casual estuviera vacío, le ponemos operario por seguridad)
|
|
const safeRole = user.role ? String(user.role).trim().toLowerCase() : 'operario';
|
|
user.role = safeRole;
|
|
|
|
const token = signToken(user);
|
|
|
|
res.json({
|
|
ok: true,
|
|
token,
|
|
user: {
|
|
id: user.id,
|
|
full_name: user.full_name,
|
|
role: safeRole, // Enviamos si es admin u operario correctamente
|
|
accountId: user.owner_id || user.id
|
|
}
|
|
});
|
|
} catch (e) {
|
|
console.error("Error en Login:", e);
|
|
res.status(500).json({ ok: false, error: "Error interno del servidor" });
|
|
}
|
|
});
|
|
|
|
// 🟢 RUTA RESUCITADA: VERIFICACIÓN DE SESIÓN (AUTH ME) 🟢
|
|
app.get("/auth/me", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query("SELECT id, full_name, email, phone, role, company_slug, plan_tier FROM users WHERE id = $1", [req.user.sub]);
|
|
if (q.rowCount === 0) return res.status(404).json({ ok: false });
|
|
|
|
const userData = q.rows[0];
|
|
|
|
// 🛡️ EL EXORCISMO DEL ROL: Por si entra con sesión guardada
|
|
let safeRole = userData.role ? String(userData.role).trim().toLowerCase() : 'operario';
|
|
if (safeRole === '' || safeRole === 'null') safeRole = 'operario';
|
|
userData.role = safeRole;
|
|
|
|
res.json({ ok: true, user: userData });
|
|
} catch (e) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 📝 REGISTRO DE NUEVAS EMPRESAS (SAAS)
|
|
// ==========================================
|
|
app.post("/auth/register", async (req, res) => {
|
|
try {
|
|
const { fullName, email, phone, password, dni, address } = req.body;
|
|
|
|
if (!email || !password || !fullName || !phone) {
|
|
return res.status(400).json({ ok: false, error: "Faltan datos obligatorios" });
|
|
}
|
|
|
|
const p = normalizePhone(phone);
|
|
|
|
// 1. Verificamos si el email o teléfono ya están en uso
|
|
const check = await pool.query("SELECT id FROM users WHERE email = $1 OR phone = $2", [email, p]);
|
|
if (check.rowCount > 0) {
|
|
return res.status(400).json({ ok: false, error: "El email o teléfono ya están registrados" });
|
|
}
|
|
|
|
const hash = await bcrypt.hash(password, 10);
|
|
|
|
// 2. Creamos al usuario como ADMIN (dueño de su propia empresa/instancia)
|
|
// Lo creamos como NO verificado hasta que ponga el código
|
|
const insert = await pool.query(`
|
|
INSERT INTO users (full_name, email, phone, password_hash, dni, address, role, status, is_verified)
|
|
VALUES ($1, $2, $3, $4, $5, $6, 'admin', 'active', FALSE)
|
|
RETURNING id
|
|
`, [fullName, email, p, hash, dni || null, address || null]);
|
|
|
|
const newUserId = insert.rows[0].id;
|
|
|
|
// 3. Le asignamos su propio ID como owner_id (es el jefe de su panel)
|
|
await pool.query("UPDATE users SET owner_id = $1 WHERE id = $2", [newUserId, newUserId]);
|
|
|
|
// 4. Generamos el código de 6 dígitos para el WhatsApp
|
|
const code = genCode6();
|
|
const codeHash = await bcrypt.hash(code, 10);
|
|
|
|
await pool.query(`
|
|
INSERT INTO login_codes (user_id, phone, code_hash, purpose, expires_at)
|
|
VALUES ($1, $2, $3, 'register_verify', NOW() + INTERVAL '15 minutes')
|
|
`, [newUserId, p, codeHash]);
|
|
|
|
console.log(`🔐 [SISTEMA] Código de verificación para ${p}: ${code}`);
|
|
|
|
// 5. Enviamos el WhatsApp usando la instancia principal
|
|
// 👇 NUEVO: Le quitamos el símbolo "+" para que Evolution no dé error
|
|
const phoneForEvolution = p.replace('+', '');
|
|
const msg = `👋 *¡Bienvenido a IntegraRepara!*\n\nTu código de verificación es: *${code}*\n\nTiene una validez de 15 minutos.`;
|
|
|
|
if (process.env.EVOLUTION_INSTANCE) {
|
|
sendWhatsAppAuto(phoneForEvolution, msg, process.env.EVOLUTION_INSTANCE, false).catch(console.error);
|
|
} else {
|
|
console.warn("⚠️ No se pudo enviar el WhatsApp: Falta la variable EVOLUTION_INSTANCE en Coolify.");
|
|
}
|
|
|
|
res.json({ ok: true, message: "Código enviado" });
|
|
} catch (e) {
|
|
console.error("Error en Registro:", e);
|
|
res.status(500).json({ ok: false, error: "Error interno del servidor" });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// ✅ VERIFICACIÓN DEL CÓDIGO (OTP)
|
|
// ==========================================
|
|
app.post("/auth/verify", async (req, res) => {
|
|
try {
|
|
const { phone, code } = req.body;
|
|
const p = normalizePhone(phone);
|
|
|
|
// Buscamos códigos pendientes para ese teléfono
|
|
const q = await pool.query(`
|
|
SELECT c.*, u.id as u_id, u.full_name, u.role, u.owner_id
|
|
FROM login_codes c
|
|
JOIN users u ON c.user_id = u.id
|
|
WHERE c.phone = $1 AND c.consumed_at IS NULL AND c.expires_at > NOW()
|
|
ORDER BY c.created_at DESC LIMIT 1
|
|
`, [p]);
|
|
|
|
if (q.rowCount === 0) return res.status(400).json({ ok: false, error: "Código inválido o caducado" });
|
|
|
|
const codeRecord = q.rows[0];
|
|
const valid = await bcrypt.compare(code, codeRecord.code_hash);
|
|
|
|
if (!valid) return res.status(400).json({ ok: false, error: "Código incorrecto" });
|
|
|
|
// Marcamos código como usado y usuario como verificado
|
|
await pool.query("UPDATE login_codes SET consumed_at = NOW() WHERE id = $1", [codeRecord.id]);
|
|
await pool.query("UPDATE users SET is_verified = TRUE WHERE id = $1", [codeRecord.u_id]);
|
|
|
|
// Generamos su token de sesión para que entre directo
|
|
const token = signToken({
|
|
id: codeRecord.u_id,
|
|
email: codeRecord.email, // Aquí si usaras email en el token
|
|
phone: codeRecord.phone,
|
|
role: codeRecord.role,
|
|
owner_id: codeRecord.owner_id
|
|
});
|
|
|
|
res.json({ ok: true, token, user: { id: codeRecord.u_id, full_name: codeRecord.full_name, role: codeRecord.role } });
|
|
} catch (e) {
|
|
console.error("Error en Verificación:", e);
|
|
res.status(500).json({ ok: false, error: "Error en el servidor" });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🤖 PUENTE AUTOMÁTICO HACIA HOMESERVE
|
|
// ==========================================
|
|
async function triggerHomeServeRobot(ownerId, serviceId, eventType) {
|
|
try {
|
|
// 1. Obtener la configuración del robot y los datos del servicio
|
|
const userQ = await pool.query("SELECT wa_settings FROM users WHERE id=$1", [ownerId]);
|
|
const settings = userQ.rows[0]?.wa_settings?.robot_homeserve || {};
|
|
|
|
const rule = settings[eventType];
|
|
if (!rule || !rule.enabled) {
|
|
console.log(`🤖 [ROBOT HS] Regla '${eventType}' desactivada. Omitiendo.`);
|
|
return;
|
|
}
|
|
|
|
const svcQ = await pool.query(`
|
|
SELECT s.service_ref, s.raw_data, u.full_name as worker_name
|
|
FROM scraped_services s
|
|
LEFT JOIN users u ON s.assigned_to = u.id
|
|
WHERE s.id = $1
|
|
`, [serviceId]);
|
|
if (svcQ.rowCount === 0) return;
|
|
|
|
const s = svcQ.rows[0];
|
|
const raw = s.raw_data || {};
|
|
|
|
// 2. Calcular la fecha de Siguiente Acción (Formato exacto HomeServe DD/MM/YYYY)
|
|
let targetDate = new Date();
|
|
let formattedDate = "";
|
|
|
|
if (eventType === 'date' && raw.scheduled_date) {
|
|
// 🎯 SI ES "CITA", usamos estrictamente la fecha en la que se ha agendado
|
|
const [y, m, d] = raw.scheduled_date.split('-');
|
|
formattedDate = `${d.padStart(2, '0')}/${m.padStart(2, '0')}/${y}`;
|
|
} else {
|
|
// 📅 SI ES "ASIGNAR" o "NO LOCALIZADO", sumamos los días a partir de HOY
|
|
const daysToAdd = parseInt(rule.days_next) || 0;
|
|
targetDate.setDate(targetDate.getDate() + daysToAdd);
|
|
|
|
// Blindaje: Si la fecha resultante cae en fin de semana, la movemos al Lunes
|
|
if (targetDate.getDay() === 6) targetDate.setDate(targetDate.getDate() + 2); // Si es Sábado -> Suma 2 días (Lunes)
|
|
else if (targetDate.getDay() === 0) targetDate.setDate(targetDate.getDate() + 1); // Si es Domingo -> Suma 1 día (Lunes)
|
|
|
|
const dd = String(targetDate.getDate()).padStart(2, '0');
|
|
const mm = String(targetDate.getMonth() + 1).padStart(2, '0');
|
|
const yyyy = targetDate.getFullYear();
|
|
formattedDate = `${dd}/${mm}/${yyyy}`;
|
|
}
|
|
|
|
// 3. Traducir variables personalizadas
|
|
let text = rule.obs || "";
|
|
const clientName = raw["Nombre Cliente"] || raw["CLIENTE"] || "Cliente";
|
|
let clientPhone = raw["Teléfono"] || raw["TELEFONO"] || raw["TELEFONOS"] || "";
|
|
clientPhone = extractValidPhone(clientPhone);
|
|
|
|
// Formateo humano de la fecha para el texto de observaciones
|
|
let textoFechaCita = "hoy";
|
|
if (raw.scheduled_date) {
|
|
const [y, m, d] = raw.scheduled_date.split('-');
|
|
textoFechaCita = `${d.padStart(2, '0')}/${m.padStart(2, '0')}/${y}`;
|
|
} else {
|
|
// Si no hay cita agendada (Ej: No localizado), usamos la fecha de hoy para el texto
|
|
const hoy = new Date();
|
|
textoFechaCita = `${String(hoy.getDate()).padStart(2, '0')}/${String(hoy.getMonth() + 1).padStart(2, '0')}/${hoy.getFullYear()}`;
|
|
}
|
|
|
|
text = text.replace(/{{NOMBRE}}/g, clientName);
|
|
text = text.replace(/{{FECHA}}/g, textoFechaCita);
|
|
|
|
// Si no hay hora (ej: No localizado), ponemos la hora actual
|
|
const horaActual = `${String(new Date().getHours()).padStart(2, '0')}:${String(new Date().getMinutes()).padStart(2, '0')}`;
|
|
text = text.replace(/{{HORA}}/g, raw["scheduled_time"] || horaActual);
|
|
|
|
text = text.replace(/{{TELEFONO}}/g, clientPhone);
|
|
text = text.replace(/{{REFERENCIA}}/g, s.service_ref);
|
|
text = text.replace(/{{NOMBRE_OPERARIO}}/g, s.worker_name || "el técnico");
|
|
|
|
// 4. ESCUDO ANTI-POPUP HOMESERVE (Mínimo 20 caracteres)
|
|
if (text.length < 25) {
|
|
text += " - Actualizado por el sistema.";
|
|
}
|
|
|
|
// 5. Mandar la orden definitiva al Robot
|
|
await pool.query(`
|
|
INSERT INTO robot_queue (owner_id, provider, service_number, new_status, appointment_date, observation, inform_client)
|
|
VALUES ($1, 'homeserve', $2, $3, $4, $5, $6)
|
|
`, [ownerId, s.service_ref, rule.status, formattedDate, text, rule.check_inform]);
|
|
|
|
console.log(`🤖 [ROBOT HS] Orden enviada a la cola para exp ${s.service_ref} (Regla: ${eventType}) | Fecha: ${formattedDate} | Obs: "${text}"`);
|
|
|
|
} catch(e) {
|
|
console.error("❌ Error en puente HomeServe:", e);
|
|
}
|
|
}
|
|
|
|
// ==========================================
|
|
// 🤖 PUENTE AUTOMÁTICO HACIA MULTIASISTENCIA
|
|
// ==========================================
|
|
async function triggerMultiRobot(ownerId, serviceId, eventType) {
|
|
try {
|
|
const userQ = await pool.query("SELECT wa_settings FROM users WHERE id=$1", [ownerId]);
|
|
const settings = userQ.rows[0]?.wa_settings?.robot_multi || {};
|
|
|
|
const rule = settings[eventType];
|
|
if (!rule || !rule.enabled) {
|
|
console.log(`🤖 [ROBOT MULTI] Regla '${eventType}' desactivada. Omitiendo.`);
|
|
return;
|
|
}
|
|
|
|
const svcQ = await pool.query(`
|
|
SELECT s.service_ref, s.raw_data, u.full_name as worker_name
|
|
FROM scraped_services s
|
|
LEFT JOIN users u ON s.assigned_to = u.id
|
|
WHERE s.id = $1
|
|
`, [serviceId]);
|
|
if (svcQ.rowCount === 0) return;
|
|
|
|
const s = svcQ.rows[0];
|
|
const raw = s.raw_data || {};
|
|
|
|
let targetDate = new Date();
|
|
let formattedDate = "";
|
|
let formattedTime = "";
|
|
|
|
if (eventType === 'date' && raw.scheduled_date) {
|
|
const [y, m, d] = raw.scheduled_date.split('-');
|
|
formattedDate = `${d.padStart(2, '0')}/${m.padStart(2, '0')}/${y}`;
|
|
formattedTime = raw.scheduled_time || "";
|
|
} else {
|
|
const daysToAdd = parseInt(rule.days_next) || 0;
|
|
targetDate.setDate(targetDate.getDate() + daysToAdd);
|
|
|
|
if (targetDate.getDay() === 6) targetDate.setDate(targetDate.getDate() + 2);
|
|
else if (targetDate.getDay() === 0) targetDate.setDate(targetDate.getDate() + 1);
|
|
|
|
const dd = String(targetDate.getDate()).padStart(2, '0');
|
|
const mm = String(targetDate.getMonth() + 1).padStart(2, '0');
|
|
const yyyy = targetDate.getFullYear();
|
|
formattedDate = `${dd}/${mm}/${yyyy}`;
|
|
|
|
const horaActual = `${String(new Date().getHours()).padStart(2, '0')}:${String(new Date().getMinutes()).padStart(2, '0')}`;
|
|
formattedTime = raw.scheduled_time || horaActual;
|
|
}
|
|
|
|
let text = rule.obs || "";
|
|
const clientName = raw["Nombre Cliente"] || raw["CLIENTE"] || "Cliente";
|
|
let clientPhone = raw["Teléfono"] || raw["TELEFONO"] || raw["TELEFONOS"] || "";
|
|
clientPhone = extractValidPhone(clientPhone);
|
|
|
|
let textoFechaCita = "hoy";
|
|
if (raw.scheduled_date) {
|
|
const [y, m, d] = raw.scheduled_date.split('-');
|
|
textoFechaCita = `${d.padStart(2, '0')}/${m.padStart(2, '0')}/${y}`;
|
|
} else {
|
|
const hoy = new Date();
|
|
textoFechaCita = `${String(hoy.getDate()).padStart(2, '0')}/${String(hoy.getMonth() + 1).padStart(2, '0')}/${hoy.getFullYear()}`;
|
|
}
|
|
|
|
text = text.replace(/{{NOMBRE}}/g, clientName);
|
|
text = text.replace(/{{FECHA}}/g, textoFechaCita);
|
|
text = text.replace(/{{HORA}}/g, formattedTime);
|
|
text = text.replace(/{{TELEFONO}}/g, clientPhone);
|
|
text = text.replace(/{{REFERENCIA}}/g, s.service_ref);
|
|
text = text.replace(/{{NOMBRE_OPERARIO}}/g, s.worker_name || "el técnico");
|
|
|
|
// Añadimos columna si no existe por si acaso
|
|
await pool.query(`ALTER TABLE robot_queue ADD COLUMN IF NOT EXISTS appointment_time TEXT;`).catch(() => {});
|
|
|
|
await pool.query(`
|
|
INSERT INTO robot_queue (owner_id, provider, service_number, new_status, appointment_date, appointment_time, observation, inform_client)
|
|
VALUES ($1, 'multiasistencia', $2, $3, $4, $5, $6, false)
|
|
`, [ownerId, s.service_ref, rule.status, formattedDate, formattedTime, text]);
|
|
|
|
console.log(`🤖 [ROBOT MULTI] Orden enviada a la cola para exp ${s.service_ref} (Regla: ${eventType}) | Fecha: ${formattedDate} | Hora: ${formattedTime}`);
|
|
|
|
} catch(e) {
|
|
console.error("❌ Error en puente Multiasistencia:", e);
|
|
}
|
|
}
|
|
|
|
|
|
// ==========================================
|
|
// 🕵️ ROBOT NOTARIO (TRAZABILIDAD TOTAL)
|
|
// ==========================================
|
|
async function registrarMovimiento(serviceId, userId, action, details) {
|
|
try {
|
|
let userName = "Sistema Robot";
|
|
if (userId) {
|
|
const u = await pool.query("SELECT full_name FROM users WHERE id=$1", [userId]);
|
|
if (u.rowCount > 0) userName = u.rows[0].full_name;
|
|
}
|
|
await pool.query(
|
|
"INSERT INTO scraped_service_logs (scraped_id, user_name, action, details) VALUES ($1, $2, $3, $4)",
|
|
[serviceId, userName, action, details || ""]
|
|
);
|
|
} catch (e) { console.error("Error Robot Notario:", e); }
|
|
}
|
|
|
|
// ==========================================
|
|
// 🧠 CEREBRO IA (WHATSAPP)
|
|
// ==========================================
|
|
async function procesarConIA(ownerId, mensajeCliente, datosExpediente) {
|
|
try {
|
|
const userQ = await pool.query("SELECT wa_settings, full_name, portal_settings FROM users WHERE id=$1", [ownerId]);
|
|
const userData = userQ.rows[0];
|
|
const settings = userData?.wa_settings || {};
|
|
const instruccionesExtra = settings.ai_custom_prompt || "";
|
|
const empresaNombre = userData?.full_name || "nuestra empresa";
|
|
|
|
console.log("🕵️ CHIVATO PROMPT EXTRA:", instruccionesExtra);
|
|
|
|
const pSettings = userData?.portal_settings || {};
|
|
const horarios = { m_start: pSettings.m_start || "09:00", m_end: pSettings.m_end || "14:00", a_start: pSettings.a_start || "16:00", a_end: pSettings.a_end || "19:00" };
|
|
|
|
if (!settings.wa_ai_enabled) return null;
|
|
|
|
const ahora = new Date();
|
|
const fechaHoyTexto = ahora.toLocaleDateString('es-ES', { weekday: 'long', year: 'numeric', month: 'long', day: 'numeric' });
|
|
|
|
const historyQ = await pool.query("SELECT sender_role, message FROM service_communications WHERE scraped_id = $1 ORDER BY created_at DESC LIMIT 8", [datosExpediente.dbId]);
|
|
const historialChat = historyQ.rows.reverse().map(row => ({
|
|
role: (row.sender_role === 'ia' || row.sender_role === 'admin' || row.sender_role === 'operario') ? 'assistant' : 'user',
|
|
content: row.message
|
|
}));
|
|
const esPrimerMensaje = historialChat.length === 0;
|
|
|
|
let agendaOcupadaTexto = "El técnico tiene la agenda libre en horario laboral.";
|
|
if (datosExpediente.worker_id) {
|
|
// 🛑 AÑADIDO: Consulta avanzada que lee Duraciones, Bloqueos y Citas Pendientes
|
|
const agendaQ = await pool.query(`
|
|
SELECT
|
|
COALESCE(NULLIF(raw_data->>'scheduled_date', ''), raw_data->>'requested_date') as date,
|
|
COALESCE(NULLIF(raw_data->>'scheduled_time', ''), raw_data->>'requested_time') as time,
|
|
raw_data->>'duration_minutes' as duration,
|
|
raw_data->>'Población' as pob,
|
|
provider
|
|
FROM scraped_services
|
|
WHERE assigned_to = $1
|
|
AND status != 'archived'
|
|
AND id != $2
|
|
AND (
|
|
(raw_data->>'scheduled_date' IS NOT NULL AND raw_data->>'scheduled_date' >= CURRENT_DATE::text)
|
|
OR
|
|
(raw_data->>'appointment_status' = 'pending' AND raw_data->>'requested_date' >= CURRENT_DATE::text)
|
|
)
|
|
ORDER BY date ASC, time ASC
|
|
`, [datosExpediente.worker_id, datosExpediente.dbId]);
|
|
|
|
if (agendaQ.rowCount > 0) {
|
|
const ocupaciones = {};
|
|
agendaQ.rows.forEach(r => {
|
|
if (r.date && r.time && r.time.includes(':')) {
|
|
if (!ocupaciones[r.date]) ocupaciones[r.date] = [];
|
|
|
|
// Calculamos la hora de fin exacta sumando la duración (Ej: 60, 120, 180 min)
|
|
let [h, m] = r.time.split(':').map(Number);
|
|
let dur = parseInt(r.duration || 60, 10);
|
|
let endMin = (h * 60 + m) + dur;
|
|
let endH = String(Math.floor(endMin / 60) % 24).padStart(2, '0');
|
|
let endM = String(endMin % 60).padStart(2, '0');
|
|
|
|
let tipo = r.provider === 'SYSTEM_BLOCK' ? 'BLOQUEO/AUSENCIA' : 'CITA';
|
|
let lugar = r.pob || 'Otra zona';
|
|
|
|
ocupaciones[r.date].push(`De ${r.time} a ${endH}:${endM} (${tipo} en ${lugar})`);
|
|
}
|
|
});
|
|
|
|
const lineas = Object.keys(ocupaciones).sort().map(d => {
|
|
const [y, m, day] = d.split('-').map(Number);
|
|
const fechaHumana = new Date(y, m - 1, day, 12, 0, 0).toLocaleDateString('es-ES', {
|
|
weekday: 'long',
|
|
day: 'numeric',
|
|
month: 'long'
|
|
});
|
|
return `- Día ${fechaHumana} (${d}):\n * ${ocupaciones[d].join("\n * ")}`;
|
|
});
|
|
|
|
if (lineas.length > 0) {
|
|
agendaOcupadaTexto = "Ocupaciones actuales del técnico (Citas confirmadas, pendientes y bloqueos):\n" + lineas.join("\n") +
|
|
"\n\n👉 IMPORTANTE: Todas las horas que NO se solapen con esos tramos exactos ESTÁN LIBRES." +
|
|
"\n🚨 REGLA LOGÍSTICA ESTRICTA: El técnico necesita tiempo para viajar. Si el cliente actual es de una localidad distinta a la cita anterior o posterior (ej: Algeciras vs La Línea), ES OBLIGATORIO dejar un margen de al menos 45-60 minutos de viaje entre el final de una cita y el inicio de la siguiente. NUNCA ofrezcas horas pegadas si hay desplazamiento.";
|
|
}
|
|
}
|
|
}
|
|
|
|
const hayCitaPendiente = datosExpediente.appointment_status === 'pending' && datosExpediente.cita_pendiente_fecha;
|
|
const tieneCitaConfirmada = datosExpediente.cita && datosExpediente.cita !== 'Ninguna';
|
|
const esUrgencia = datosExpediente.is_urgent;
|
|
|
|
// 🕐 CONVERTIMOS LA HORA PENDIENTE EN TRAMO DE 1 HORA
|
|
let tramoPendiente = datosExpediente.cita_pendiente_hora || "";
|
|
if (tramoPendiente && tramoPendiente.includes(":")) {
|
|
let [h, m] = tramoPendiente.split(':');
|
|
let hEnd = String((parseInt(h) + 1) % 24).padStart(2, '0');
|
|
tramoPendiente = `entre las ${h}:${m} y las ${hEnd}:${m} aprox`;
|
|
}
|
|
|
|
// 🕐 CONVERTIMOS LA HORA CONFIRMADA EN TRAMO DE 1 HORA
|
|
let tramoConfirmado = datosExpediente.hora_cita || "";
|
|
if (tramoConfirmado && tramoConfirmado.includes(":")) {
|
|
let [h, m] = tramoConfirmado.split(':');
|
|
let hEnd = String((parseInt(h) + 1) % 24).padStart(2, '0');
|
|
tramoConfirmado = `entre las ${h}:${m} y las ${hEnd}:${m} aprox`;
|
|
} else {
|
|
tramoConfirmado = 'una hora por confirmar';
|
|
}
|
|
|
|
// 🛑 AÑADIDO: MÁQUINA DEL TIEMPO (Saber si la cita ya pasó)
|
|
let citaYaPaso = false;
|
|
if (tieneCitaConfirmada && datosExpediente.cita) {
|
|
const hoyTime = new Date().setHours(0,0,0,0);
|
|
const [y, m, d] = datosExpediente.cita.split('-');
|
|
const citaTime = new Date(y, m - 1, d).setHours(0,0,0,0);
|
|
if (citaTime < hoyTime) citaYaPaso = true;
|
|
}
|
|
|
|
// 🛑 DETECTORES DE ESTADO
|
|
const esEstadoFinal = datosExpediente.estado && (datosExpediente.estado.toLowerCase().includes('finalizado') || datosExpediente.estado.toLowerCase().includes('terminado') || datosExpediente.estado.toLowerCase().includes('anulado'));
|
|
const nombreCia = datosExpediente.compania || "su Aseguradora";
|
|
const esSeguro = !nombreCia.toLowerCase().includes('particular');
|
|
const noTieneTecnico = !datosExpediente.worker_id;
|
|
|
|
let directivaEstricta = "";
|
|
|
|
if (esEstadoFinal) {
|
|
directivaEstricta = `🛑 ESTADO ACTUAL: SERVICIO CERRADO. Informa al cliente que el servicio por su avería (${datosExpediente.averia}) está finalizado. NO AGENDES NADA.`;
|
|
} else if (noTieneTecnico) {
|
|
directivaEstricta = `🛑 ESTADO ACTUAL: SIN TÉCNICO ASIGNADO.\nTU ÚNICO OBJETIVO: Informar al cliente que hemos recibido el aviso de su avería (${datosExpediente.averia}) y que estamos coordinando para asignarle un técnico en su zona.\n⛔ PROHIBICIÓN ABSOLUTA: NO ofrezcas citas, NO des horas, NO agendes nada hasta que se le asigne un técnico.`;
|
|
} else if (citaYaPaso) {
|
|
directivaEstricta = `🛑 ESTADO ACTUAL: LA CITA YA PASÓ (${datosExpediente.cita}). Informa que estamos tramitando su avería (${datosExpediente.averia}). NO AGENDES NADA.`;
|
|
} else if (esUrgencia) {
|
|
directivaEstricta = `🛑 ESTADO ACTUAL: URGENCIA. Tranquiliza al cliente sobre su avería (${datosExpediente.averia}) y dile que el técnico está avisado. NO PROPONGAS HORAS.`;
|
|
} else if (hayCitaPendiente) {
|
|
directivaEstricta = `🛑 ESTADO ACTUAL: CITA PENDIENTE DE APROBACIÓN.\n📅 Propuesta actual: El día ${datosExpediente.cita_pendiente_fecha} ${tramoPendiente}.\nTU OBJETIVO: Informar que esperamos confirmación del técnico para reparar su avería (${datosExpediente.averia}).\n⚠️ EXCEPCIÓN: Si el cliente pide CAMBIAR o CANCELAR, ofrécele un hueco nuevo.`;
|
|
} else if (tieneCitaConfirmada) {
|
|
directivaEstricta = `🛑 ESTADO ACTUAL: CITA CONFIRMADA para el ${datosExpediente.cita} ${tramoConfirmado}. Recuerda la cita para su avería (${datosExpediente.averia}).\n⚠️ EXCEPCIÓN: Si el cliente pide CAMBIARLA o CANCELARLA, ofrécele un hueco nuevo.`;
|
|
} else {
|
|
directivaEstricta = `🟢 ESTADO ACTUAL: PENDIENTE DE AGENDAR CITA.\nTU OBJETIVO: Acordar fecha y hora para reparar su avería (${datosExpediente.averia}). NUNCA ofrezcas horas ocupadas. Fines de semana solo URGENCIAS.\n⚠️ MUY IMPORTANTE: Cuando el cliente elija un hueco, NO le digas que la cita está confirmada. Dile que le pasas la nota al técnico para que él lo valide.`;
|
|
}
|
|
|
|
const promptSistema = `
|
|
Eres el coordinador humano de "${empresaNombre}". Hablas de tú, de forma muy natural, empática y al con un buen sentido de humor por WhatsApp.
|
|
|
|
--- 📋 CONTEXTO BÁSICO ---
|
|
- Hoy es: ${fechaHoyTexto}. (Año 2026).
|
|
- Horario de la empresa: L-V de ${horarios.m_start} a ${horarios.m_end} y de ${horarios.a_start} a ${horarios.a_end}. Fines de semana solo URGENCIAS.
|
|
- ⛔ REGLA DE ORO DEL HORARIO: Está ABSOLUTAMENTE PROHIBIDO agendar o proponer citas fuera del horario de la empresa. El tramo entre las ${horarios.m_end} y las ${horarios.a_start} es para COMER y DESCANSAR. NUNCA propongas horas que pisen ese tramo.
|
|
- Localidad del cliente actual: ${datosExpediente.poblacion || 'Localidad no especificada'}.
|
|
|
|
--- 📅 AGENDA DEL TÉCNICO ASIGNADO ---
|
|
${agendaOcupadaTexto}
|
|
|
|
--- 🎯 DIRECTIVA ESTRICTA PARA ESTE MENSAJE ---
|
|
${directivaEstricta}
|
|
|
|
--- ⚡ REGLA CRÍTICA DE AGENDA (COMANDO SECRETO) ---
|
|
Si (y solo si) has propuesto un hueco y el cliente ACEPTA FIRMEMENTE, DEBES añadir AL FINAL ABSOLUTO de tu respuesta este texto literal:
|
|
[PROPUESTA:YYYY-MM-DD HH:mm]
|
|
Ejemplo de respuesta tuya: "Perfecto, le paso la nota al técnico para que te confirme el miércoles entre las 10:00 y las 11:00 aprox. ¡Te decimos algo pronto! [PROPUESTA:2026-03-25 10:00]"
|
|
⛔ PROHIBICIÓN: NUNCA le digas "te agendo" ni "cita confirmada". El cliente debe saber que dependemos del técnico. NUNCA menciones las palabras "código" o "etiqueta".
|
|
|
|
--- ⚙️ REGLAS DE COMUNICACIÓN ---
|
|
1. MÁXIMO 2 FRASES. Mensajes cortos y directos.
|
|
2. NUNCA uses fechas frías (Usa "el martes"). NUNCA des una hora exacta (Usa "entre las 10:00 y las 11:00 aprox").
|
|
3. NO TE PRESENTES si ya habéis intercambiado mensajes.
|
|
4. ⛔ MULETILLAS PROHIBIDAS: NUNCA digas "¿En qué más te puedo ayudar?". Da la información y pon un punto.
|
|
${esPrimerMensaje ? '5. Primer mensaje: preséntate y menciona el aviso (#' + datosExpediente.ref + ').' : ''}
|
|
${instruccionesExtra ? '6. Instrucción extra de la empresa: ' + instruccionesExtra : ''}
|
|
`;
|
|
|
|
const completion = await openai.chat.completions.create({
|
|
model: "gpt-4o-mini",
|
|
messages: [{ role: "system", content: promptSistema }, ...historialChat, { role: "user", content: mensajeCliente }],
|
|
temperature: 0.1,
|
|
});
|
|
|
|
return completion.choices[0].message.content;
|
|
} catch (e) {
|
|
console.error("❌ Error OpenAI:", e.message);
|
|
return null;
|
|
}
|
|
}
|
|
|
|
// ==========================================
|
|
// 📱 OTP PARA PORTAL DEL CLIENTE (ACCESO WEB)
|
|
// ==========================================
|
|
app.post("/public/auth/request-otp", async (req, res) => {
|
|
try {
|
|
const { phone, owner_id } = req.body;
|
|
if (!phone || !owner_id) return res.status(400).json({ ok: false, error: "Faltan datos" });
|
|
|
|
const p = normalizePhone(phone);
|
|
// Generamos un código aleatorio de 4 dígitos
|
|
const code = String(Math.floor(1000 + Math.random() * 9000));
|
|
const codeHash = await bcrypt.hash(code, 10);
|
|
|
|
// Lo guardamos en la tabla de login_codes (ponemos user_id NULL porque es un cliente, no un operario)
|
|
await pool.query(`
|
|
INSERT INTO login_codes (user_id, phone, code_hash, purpose, expires_at)
|
|
VALUES (NULL, $1, $2, 'client_portal', NOW() + INTERVAL '15 minutes')
|
|
`, [p, codeHash]);
|
|
|
|
const msg = `👋 *Asistencia Técnica*\n\nTu código seguro de acceso al portal es: *${code}*\n\nCaduca en 15 minutos.`;
|
|
|
|
// Enviamos el WhatsApp usando la instancia de la empresa correspondiente
|
|
sendWhatsAppAuto(p, msg, `cliente_${owner_id}`, false).catch(console.error);
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("Error solicitando OTP cliente:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
app.post("/public/auth/verify-otp", async (req, res) => {
|
|
try {
|
|
const { phone, code, owner_id } = req.body;
|
|
const p = normalizePhone(phone);
|
|
|
|
// 1. Buscamos si el código existe, es de cliente, y no está caducado
|
|
const q = await pool.query(`
|
|
SELECT id, code_hash FROM login_codes
|
|
WHERE phone = $1 AND purpose = 'client_portal' AND consumed_at IS NULL AND expires_at > NOW()
|
|
ORDER BY created_at DESC LIMIT 1
|
|
`, [p]);
|
|
|
|
if (q.rowCount === 0) return res.status(400).json({ ok: false, error: "Código inválido o caducado" });
|
|
|
|
// 2. Comprobamos que el código de 4 dígitos coincide
|
|
const valid = await bcrypt.compare(String(code), q.rows[0].code_hash);
|
|
if (!valid) return res.status(400).json({ ok: false, error: "Código incorrecto" });
|
|
|
|
// 3. Quemamos el código para que no se pueda usar 2 veces
|
|
await pool.query("UPDATE login_codes SET consumed_at = NOW() WHERE id = $1", [q.rows[0].id]);
|
|
|
|
// 4. Magia: Buscamos si este cliente ya nos ha llamado antes para pre-rellenar su formulario
|
|
const cleanPhoneForSearch = String(phone).replace(/\D/g, "");
|
|
const clientQ = await pool.query(
|
|
"SELECT full_name, addresses FROM clients WHERE phone LIKE $1 AND owner_id = $2 LIMIT 1",
|
|
[`%${cleanPhoneForSearch}%`, owner_id]
|
|
);
|
|
|
|
let clientData = null;
|
|
let exists = false;
|
|
if (clientQ.rowCount > 0) {
|
|
clientData = clientQ.rows[0];
|
|
exists = true;
|
|
}
|
|
|
|
res.json({ ok: true, exists, client: clientData });
|
|
} catch (e) {
|
|
console.error("Error verificando OTP cliente:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🌐 EMBUDO PÚBLICO DE ENTRADA DE CLIENTES
|
|
// ==========================================
|
|
app.post("/public/new-request", async (req, res) => {
|
|
const clientDb = await pool.connect();
|
|
try {
|
|
const { phone, name, address, guild_id, description, is_urgent, owner_id } = req.body;
|
|
|
|
// 🚨 CAMBIO SAAS: Obligamos a que venga el owner_id sí o sí
|
|
if (!phone || !guild_id || !owner_id) return res.status(400).json({ ok: false, error: "Faltan datos clave de la empresa" });
|
|
|
|
// 🛡️ CONVERSIÓN ESTRICTA DE DATOS (Para que PostgreSQL no lance Error 500)
|
|
const targetOwnerId = parseInt(owner_id); // Quitamos el "|| 1" para que no asigne a la Empresa 1 por error
|
|
const safeGuildId = parseInt(guild_id) || 0;
|
|
const isUrgentBool = is_urgent === true || is_urgent === 'true';
|
|
const cleanPhone = String(phone).replace(/\D/g, "");
|
|
|
|
if (cleanPhone.length < 9) return res.status(400).json({ ok: false, error: "Teléfono inválido" });
|
|
|
|
await clientDb.query('BEGIN');
|
|
|
|
// 1. BUSCAR O CREAR CLIENTE
|
|
let clientId, clientToken;
|
|
const qClient = await clientDb.query("SELECT id, portal_token FROM clients WHERE phone LIKE $1 AND owner_id = $2 LIMIT 1", [`%${cleanPhone}%`, targetOwnerId]);
|
|
|
|
if (qClient.rowCount > 0) {
|
|
clientId = qClient.rows[0].id;
|
|
clientToken = qClient.rows[0].portal_token;
|
|
} else {
|
|
clientToken = crypto.randomBytes(6).toString('hex');
|
|
const newClient = await clientDb.query(
|
|
"INSERT INTO clients (owner_id, full_name, phone, addresses, portal_token) VALUES ($1, $2, $3, $4, $5) RETURNING id",
|
|
[targetOwnerId, name || "Cliente Web", phone, JSON.stringify([address || ""]), clientToken]
|
|
);
|
|
clientId = newClient.rows[0].id;
|
|
}
|
|
|
|
// 2. BUSCAR OPERARIO AL AZAR (Si es NORMAL)
|
|
let assignedWorkerId = null;
|
|
if (!isUrgentBool) {
|
|
let qWorker = await clientDb.query(`
|
|
SELECT u.id FROM users u
|
|
JOIN user_guilds ug ON u.id = ug.user_id
|
|
WHERE u.owner_id = $1 AND u.status = 'active' AND ug.guild_id = $2
|
|
ORDER BY RANDOM() LIMIT 1
|
|
`, [targetOwnerId, safeGuildId]);
|
|
|
|
// 🛡️ FALLBACK: Si nadie tiene ese gremio, coge a CUALQUIERA activo
|
|
if (qWorker.rowCount === 0) {
|
|
qWorker = await clientDb.query("SELECT id FROM users WHERE owner_id = $1 AND status = 'active' ORDER BY RANDOM() LIMIT 1", [targetOwnerId]);
|
|
}
|
|
|
|
if (qWorker.rowCount > 0) {
|
|
assignedWorkerId = qWorker.rows[0].id;
|
|
} else {
|
|
await clientDb.query('ROLLBACK'); // ⚠️ VITAL para no bloquear la BD
|
|
return res.status(400).json({ ok: false, error: "No hay técnicos disponibles. Llama a la oficina." });
|
|
}
|
|
}
|
|
|
|
// 3. CREAR EL SERVICIO
|
|
const rawData = {
|
|
"Nombre Cliente": name || "Cliente Web",
|
|
"Teléfono": phone,
|
|
"Dirección": address || "",
|
|
"Descripción": description || "Aviso desde Web",
|
|
"guild_id": safeGuildId,
|
|
"Compañía": "Particular",
|
|
"Origen": "Web Público"
|
|
};
|
|
|
|
const ref = `WEB-${Date.now().toString().slice(-6)}`;
|
|
|
|
const qSvc = await clientDb.query(`
|
|
INSERT INTO scraped_services (owner_id, provider, service_ref, status, automation_status, assigned_to, is_urgent, raw_data)
|
|
VALUES ($1, 'particular', $2, 'pending', $3, $4, $5, $6) RETURNING id
|
|
`, [
|
|
targetOwnerId,
|
|
ref,
|
|
isUrgentBool ? 'in_progress' : 'manual',
|
|
assignedWorkerId,
|
|
isUrgentBool,
|
|
JSON.stringify(rawData)
|
|
]);
|
|
|
|
const newServiceId = qSvc.rows[0].id;
|
|
|
|
// 4. SI ES URGENTE, DISPARAMOS EL WHATSAPP DIRECTAMENTE
|
|
if (isUrgentBool) {
|
|
// Buscamos un operario activo de ese gremio
|
|
let workersQ = await clientDb.query(`
|
|
SELECT u.id, u.full_name, u.phone FROM users u
|
|
JOIN user_guilds ug ON u.id = ug.user_id
|
|
WHERE u.owner_id = $1 AND u.status = 'active' AND ug.guild_id = $2
|
|
ORDER BY RANDOM() LIMIT 1
|
|
`, [targetOwnerId, safeGuildId]);
|
|
|
|
// 🛡️ FALLBACK URGENCIA: Si nadie tiene ese gremio, coge a CUALQUIERA activo
|
|
if (workersQ.rowCount === 0) {
|
|
workersQ = await clientDb.query(`
|
|
SELECT id, full_name, phone FROM users
|
|
WHERE owner_id = $1 AND status = 'active'
|
|
ORDER BY RANDOM() LIMIT 1
|
|
`, [targetOwnerId]);
|
|
}
|
|
|
|
if (workersQ.rowCount > 0) {
|
|
const worker = workersQ.rows[0];
|
|
const token = crypto.randomBytes(16).toString('hex');
|
|
|
|
// Creamos la alerta
|
|
await clientDb.query(`
|
|
INSERT INTO assignment_pings (scraped_id, user_id, token, expires_at)
|
|
VALUES ($1, $2, $3, CURRENT_TIMESTAMP + INTERVAL '5 minutes')
|
|
`, [newServiceId, worker.id, token]);
|
|
|
|
// 🛑 EXTRAEMOS LA CALLE OCULTA (Sin números)
|
|
let calleOculta = "Zona asignada";
|
|
if (address) {
|
|
calleOculta = address.replace(/\s*,?\s*(\d+|s\/n).*$/i, '').trim();
|
|
}
|
|
|
|
// Enviamos el WA al operario
|
|
const msg = `🚨 *URGENCIA PARTICULAR (WEB)*\n📍 Calle: ${calleOculta}\n🔗 https://web.integrarepara.es/aceptar.html?t=${token}`;
|
|
sendWhatsAppAuto(worker.phone, msg, `cliente_${targetOwnerId}`, false).catch(console.error);
|
|
|
|
await clientDb.query(
|
|
"INSERT INTO scraped_service_logs (scraped_id, user_name, action, details) VALUES ($1, 'Sistema Automático', 'Bolsa de Urgencias', $2)",
|
|
[newServiceId, `Notificación enviada a: ${worker.full_name}`]
|
|
);
|
|
} else {
|
|
await clientDb.query("UPDATE scraped_services SET automation_status = 'failed' WHERE id = $1", [newServiceId]);
|
|
}
|
|
|
|
await clientDb.query('COMMIT');
|
|
return res.json({ ok: true, action: 'queued', message: "Aviso urgente en cola." });
|
|
} else {
|
|
await clientDb.query('COMMIT');
|
|
// Devolvemos el token del cliente para llevarlo a pedir Cita Normal
|
|
return res.json({
|
|
ok: true,
|
|
action: 'calendar',
|
|
redirectUrl: `https://portal.integrarepara.es/?token=${clientToken}&service=${newServiceId}`
|
|
});
|
|
}
|
|
|
|
} catch (e) {
|
|
await clientDb.query('ROLLBACK');
|
|
console.error("🚨 CRASH EN WEB PÚBLICA (NUEVO AVISO):", e.message);
|
|
res.status(500).json({ ok: false, error: "Error procesando solicitud" });
|
|
} finally {
|
|
clientDb.release();
|
|
}
|
|
});
|
|
|
|
|
|
// ==========================================
|
|
// 🔗 PORTAL PÚBLICO DEL CLIENTE
|
|
// ==========================================
|
|
app.get("/public/portal/:token", async (req, res) => {
|
|
try {
|
|
const { token } = req.params;
|
|
const serviceId = req.query.service;
|
|
|
|
// 1. Buscamos al cliente por su token
|
|
const qClient = await pool.query("SELECT * FROM clients WHERE portal_token = $1 LIMIT 1", [token]);
|
|
if (qClient.rowCount === 0) return res.status(404).json({ ok: false, error: "Enlace no válido" });
|
|
|
|
const client = qClient.rows[0];
|
|
const ownerId = client.owner_id;
|
|
|
|
// 2. 🛑 FIX CRÍTICO: PEDIMOS BILLING_SETTINGS A LA BBDD
|
|
const qConfig = await pool.query("SELECT full_name, company_logo, billing_settings FROM users WHERE id = $1", [ownerId]);
|
|
const company = {
|
|
name: qConfig.rows[0]?.full_name || "IntegraRepara",
|
|
logo: qConfig.rows[0]?.company_logo || null,
|
|
billing_settings: qConfig.rows[0]?.billing_settings || null // AQUÍ VIAJA EL IBAN Y LAS OBSERVACIONES
|
|
};
|
|
|
|
// 3. CONSULTA SEGURA (Con o sin ID)
|
|
let qServices;
|
|
if (serviceId && !isNaN(parseInt(serviceId))) {
|
|
qServices = await pool.query(`
|
|
SELECT s.id, s.service_ref, s.is_urgent, s.raw_data, s.created_at,
|
|
st.name as real_status_name, st.is_final as is_status_final,
|
|
u.full_name as worker_name, u.phone as worker_phone
|
|
FROM scraped_services s
|
|
LEFT JOIN users u ON u.id = s.assigned_to
|
|
LEFT JOIN service_statuses st ON st.id::text = (s.raw_data->>'status_operativo')::text
|
|
WHERE s.id = $1 AND s.owner_id = $2 AND s.provider != 'SYSTEM_BLOCK'
|
|
`, [parseInt(serviceId), ownerId]);
|
|
} else {
|
|
let phoneMatch = String(client.phone || "").replace(/[^0-9]/g, "");
|
|
if (phoneMatch.length > 9) phoneMatch = phoneMatch.slice(-9);
|
|
if (phoneMatch.length < 6) phoneMatch = "TELEFONO_FALSO_123";
|
|
|
|
qServices = await pool.query(`
|
|
SELECT s.id, s.service_ref, s.is_urgent, s.raw_data, s.created_at,
|
|
st.name as real_status_name, st.is_final as is_status_final,
|
|
u.full_name as worker_name, u.phone as worker_phone
|
|
FROM scraped_services s
|
|
LEFT JOIN users u ON u.id = s.assigned_to
|
|
LEFT JOIN service_statuses st ON st.id::text = (s.raw_data->>'status_operativo')::text
|
|
WHERE s.owner_id = $1 AND s.provider != 'SYSTEM_BLOCK'
|
|
AND s.raw_data::text ILIKE $2
|
|
ORDER BY s.created_at DESC
|
|
`, [ownerId, `%${phoneMatch}%`]);
|
|
}
|
|
|
|
const formattedServices = qServices.rows.map(s => {
|
|
return {
|
|
id: s.id,
|
|
title: s.is_urgent ? `🚨 URGENTE: #${s.service_ref}` : `Expediente #${s.service_ref}`,
|
|
description: s.raw_data?.["Descripción"] || s.raw_data?.["DESCRIPCION"] || "Aviso de reparación",
|
|
status_name: s.real_status_name || "En gestión",
|
|
is_final: s.is_status_final || false,
|
|
scheduled_date: s.raw_data?.scheduled_date || "",
|
|
scheduled_time: s.raw_data?.scheduled_time || "",
|
|
assigned_worker: s.worker_name || null,
|
|
worker_phone: s.worker_phone || null,
|
|
raw_data: s.raw_data
|
|
};
|
|
});
|
|
|
|
// 4. BUSCAR PRESUPUESTOS CON SUS ARTÍCULOS
|
|
let cleanPhoneSearch = String(client.phone || "").replace(/[^0-9]/g, "");
|
|
if (cleanPhoneSearch.length > 9) cleanPhoneSearch = cleanPhoneSearch.slice(-9);
|
|
|
|
let formattedQuotes = [];
|
|
if (cleanPhoneSearch.length >= 9) {
|
|
const qBudgets = await pool.query(`
|
|
SELECT id, client_name, client_phone, client_address, items, subtotal, tax, total, status, created_at
|
|
FROM budgets
|
|
WHERE owner_id = $1
|
|
AND client_phone LIKE $2
|
|
ORDER BY created_at DESC
|
|
`, [ownerId, `%${cleanPhoneSearch}%`]);
|
|
|
|
formattedQuotes = qBudgets.rows.map(b => ({
|
|
id: b.id,
|
|
quote_ref: `PRE-${b.id}`,
|
|
title: "Presupuesto de Reparación",
|
|
amount: parseFloat(b.total).toFixed(2),
|
|
created_at: b.created_at,
|
|
items: b.items,
|
|
subtotal: b.subtotal,
|
|
tax: b.tax,
|
|
client_name: b.client_name,
|
|
client_phone: b.client_phone,
|
|
client_address: b.client_address
|
|
}));
|
|
}
|
|
|
|
res.json({
|
|
ok: true,
|
|
client: { name: client.full_name },
|
|
company,
|
|
services: formattedServices,
|
|
quotes: formattedQuotes
|
|
});
|
|
|
|
} catch (e) {
|
|
console.error("🔥 ERROR EN PORTAL:", e.message);
|
|
res.status(500).json({ ok: false, error: e.message });
|
|
}
|
|
});
|
|
|
|
// 2. Obtener huecos disponibles inteligentes (CON ENRUTAMIENTO POR TURNOS: Mañana y Tarde)
|
|
app.get("/public/portal/:token/slots", async (req, res) => {
|
|
try {
|
|
const { token } = req.params;
|
|
const { serviceId } = req.query;
|
|
|
|
const clientQ = await pool.query("SELECT id, owner_id FROM clients WHERE portal_token = $1", [token]);
|
|
if (clientQ.rowCount === 0) return res.status(404).json({ ok: false, error: "Token inválido" });
|
|
const ownerId = clientQ.rows[0].owner_id;
|
|
|
|
// EXTRAEMOS LA CONFIGURACIÓN DE HORARIOS DEL PORTAL
|
|
const userQ = await pool.query("SELECT portal_settings FROM users WHERE id = $1", [ownerId]);
|
|
const pSet = userQ.rows[0]?.portal_settings || { m_start:"09:00", m_end:"14:00", a_start:"16:00", a_end:"19:00" };
|
|
|
|
function genSlots(start, end) {
|
|
if(!start || !end) return [];
|
|
let s = [];
|
|
let [sh, sm] = start.split(':').map(Number);
|
|
let [eh, em] = end.split(':').map(Number);
|
|
let cur = sh * 60 + sm;
|
|
let limit = eh * 60 + em;
|
|
|
|
while(cur + 60 <= limit) {
|
|
s.push(`${String(Math.floor(cur/60)).padStart(2,'0')}:${String(cur%60).padStart(2,'0')}`);
|
|
cur += 60;
|
|
}
|
|
return s;
|
|
}
|
|
|
|
const morningBase = genSlots(pSet.m_start, pSet.m_end);
|
|
const afternoonBase = genSlots(pSet.a_start, pSet.a_end);
|
|
|
|
const serviceQ = await pool.query("SELECT * FROM scraped_services WHERE id=$1", [serviceId]);
|
|
if (serviceQ.rowCount === 0) return res.status(404).json({ ok: false, error: "Servicio no encontrado" });
|
|
|
|
const service = serviceQ.rows[0];
|
|
const assignedTo = service.assigned_to;
|
|
if (!assignedTo) return res.status(400).json({ ok: false, error: "No hay operario asignado" });
|
|
|
|
const raw = service.raw_data || {};
|
|
const targetGuildId = raw["guild_id"];
|
|
|
|
// 🧠 1. EXTRAER LAS ZONAS DEL OPERARIO
|
|
const workerQ = await pool.query("SELECT zones FROM users WHERE id = $1", [assignedTo]);
|
|
const workerZones = workerQ.rows[0]?.zones || [];
|
|
|
|
function getCityForCP(cp, fallbackPop) {
|
|
let cleanCP = String(cp || "").trim();
|
|
const zone = workerZones.find(z => z.cps === cleanCP);
|
|
if (zone && zone.city) return zone.city.toUpperCase().trim();
|
|
return String(fallbackPop || "").toUpperCase().trim();
|
|
}
|
|
|
|
// Bautizamos al cliente actual
|
|
const targetCity = getCityForCP(raw["Código Postal"] || raw["C.P."], raw["Población"] || raw["POBLACION-PROVINCIA"]);
|
|
|
|
// 🧠 2. EXTRAER LA AGENDA TOTAL
|
|
const agendaQ = await pool.query(`
|
|
SELECT raw_data->>'scheduled_date' as date,
|
|
raw_data->>'scheduled_time' as time,
|
|
raw_data->>'requested_date' as req_date,
|
|
raw_data->>'requested_time' as req_time,
|
|
raw_data->>'appointment_status' as appt_status,
|
|
raw_data->>'duration_minutes' as duration,
|
|
raw_data->>'Población' as poblacion,
|
|
raw_data->>'Código Postal' as cp,
|
|
provider,
|
|
raw_data->>'blocked_guild_id' as blocked_guild_id
|
|
FROM scraped_services
|
|
WHERE assigned_to = $1
|
|
AND status != 'archived'
|
|
AND id != $2
|
|
`, [assignedTo, serviceId]);
|
|
|
|
const agendaMap = {};
|
|
|
|
agendaQ.rows.forEach(row => {
|
|
let effectiveDate = row.date;
|
|
let effectiveTime = row.time;
|
|
|
|
if (row.appt_status === 'pending' && row.req_date && row.req_time) {
|
|
effectiveDate = row.req_date;
|
|
effectiveTime = row.req_time;
|
|
}
|
|
|
|
if (!effectiveDate || new Date(effectiveDate) < new Date(new Date().toISOString().split('T')[0])) return;
|
|
|
|
if (row.provider === 'SYSTEM_BLOCK' && row.blocked_guild_id && String(row.blocked_guild_id) !== String(targetGuildId)) {
|
|
return;
|
|
}
|
|
|
|
// 🛑 NUEVO: Ahora guardamos la ciudad de la MAÑANA y de la TARDE por separado
|
|
if (!agendaMap[effectiveDate]) agendaMap[effectiveDate] = { times: [], morningCity: null, afternoonCity: null };
|
|
|
|
if (row.provider !== 'SYSTEM_BLOCK' && effectiveTime) {
|
|
const city = getCityForCP(row.cp, row.poblacion);
|
|
let [th, tm] = effectiveTime.split(':').map(Number);
|
|
let [afternoonStartH, afternoonStartM] = pSet.a_start.split(':').map(Number); // Ej: 16:00
|
|
|
|
// Si la cita empieza antes del turno de tarde, bautiza la mañana. Si no, la tarde.
|
|
if (th < afternoonStartH) {
|
|
if (!agendaMap[effectiveDate].morningCity) agendaMap[effectiveDate].morningCity = city;
|
|
} else {
|
|
if (!agendaMap[effectiveDate].afternoonCity) agendaMap[effectiveDate].afternoonCity = city;
|
|
}
|
|
}
|
|
|
|
const dur = parseInt(row.duration || 60);
|
|
if (effectiveTime) {
|
|
let [th, tm] = effectiveTime.split(':').map(Number);
|
|
let startMin = th * 60 + tm;
|
|
let endMin = startMin + dur;
|
|
|
|
const blockSlots = (base) => {
|
|
base.forEach(slot => {
|
|
let [sh, sm] = slot.split(':').map(Number);
|
|
let slotStart = sh * 60 + sm;
|
|
let slotEnd = slotStart + 60;
|
|
if(slotStart < endMin && slotEnd > startMin) {
|
|
agendaMap[effectiveDate].times.push(slot);
|
|
}
|
|
});
|
|
};
|
|
blockSlots(morningBase);
|
|
blockSlots(afternoonBase);
|
|
}
|
|
});
|
|
|
|
// 🧠 3. GENERAR LOS DÍAS DISPONIBLES (CON CORTAFUEGOS POR TURNOS)
|
|
const availableDays = [];
|
|
let d = new Date();
|
|
d.setDate(d.getDate() + 1);
|
|
|
|
let daysAdded = 0;
|
|
while(daysAdded < 5) {
|
|
if (d.getDay() !== 0 && d.getDay() !== 6) {
|
|
const dateStr = d.toISOString().split('T')[0];
|
|
const dayData = agendaMap[dateStr];
|
|
|
|
const takenTimes = dayData ? dayData.times : [];
|
|
let availMorning = morningBase.filter(t => !takenTimes.includes(t));
|
|
let availAfternoon = afternoonBase.filter(t => !takenTimes.includes(t));
|
|
|
|
// 📍 REGLA CRÍTICA DE TURNOS: Bloqueamos de forma independiente
|
|
if (dayData) {
|
|
if (dayData.morningCity && dayData.morningCity !== targetCity) {
|
|
availMorning = []; // Mañana ocupada en otra ciudad
|
|
}
|
|
if (dayData.afternoonCity && dayData.afternoonCity !== targetCity) {
|
|
availAfternoon = []; // Tarde ocupada en otra ciudad
|
|
}
|
|
}
|
|
|
|
if (availMorning.length > 0 || availAfternoon.length > 0) {
|
|
availableDays.push({
|
|
date: dateStr,
|
|
displayDate: d.toLocaleDateString('es-ES', { weekday: 'long', day: 'numeric', month: 'long' }),
|
|
morning: availMorning,
|
|
afternoon: availAfternoon
|
|
});
|
|
daysAdded++;
|
|
}
|
|
}
|
|
d.setDate(d.getDate() + 1);
|
|
}
|
|
res.json({ ok: true, days: availableDays });
|
|
} catch (e) {
|
|
console.error("Error Slots:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
|
|
// 3. Obtener los Gremios Visibles, Logo y Nombre para el Portal Público
|
|
app.get("/public/company/:id/guilds", async (req, res) => {
|
|
try {
|
|
const ownerId = parseInt(req.params.id) || 1;
|
|
|
|
// 1. Leemos la configuración de esta empresa (INCLUYENDO LOGO Y NOMBRE)
|
|
const userQ = await pool.query("SELECT full_name, company_logo, portal_settings FROM users WHERE id = $1", [ownerId]);
|
|
if(userQ.rowCount === 0) return res.status(404).json({ok: false});
|
|
|
|
const company = userQ.rows[0];
|
|
const settings = company.portal_settings || {};
|
|
const visibleIds = settings.visible_guilds || [];
|
|
|
|
let guilds = [];
|
|
// 2. Buscamos los gremios seleccionados
|
|
if (visibleIds.length > 0) {
|
|
const guildsQ = await pool.query("SELECT id, name FROM guilds WHERE id = ANY($1::int[]) AND owner_id = $2 ORDER BY name ASC", [visibleIds, ownerId]);
|
|
guilds = guildsQ.rows;
|
|
}
|
|
|
|
// Devolvemos TODO empaquetado al frontend
|
|
res.json({
|
|
ok: true,
|
|
name: company.full_name,
|
|
logo: company.company_logo,
|
|
guilds: guilds
|
|
});
|
|
} catch(e) {
|
|
res.status(500).json({ok: false});
|
|
}
|
|
});
|
|
|
|
|
|
// --- RUTA PARA GUARDAR LA CITA SOLICITADA POR EL CLIENTE ---
|
|
app.post("/public/portal/:token/book", async (req, res) => {
|
|
try {
|
|
const { token } = req.params;
|
|
const { serviceId, date, time } = req.body;
|
|
|
|
if (!serviceId || !date || !time) return res.status(400).json({ ok: false, error: "Faltan datos" });
|
|
|
|
// Verificamos quién es el dueño del portal usando el token
|
|
const clientQ = await pool.query("SELECT id, owner_id FROM clients WHERE portal_token = $1", [token]);
|
|
if (clientQ.rowCount === 0) return res.status(404).json({ ok: false, error: "Token inválido" });
|
|
const ownerId = clientQ.rows[0].owner_id;
|
|
|
|
// 🚨 CAMBIO AQUÍ: Recuperamos los datos crudos Y TAMBIÉN a quién está asignado
|
|
const serviceQ = await pool.query("SELECT raw_data, assigned_to, service_ref FROM scraped_services WHERE id=$1 AND owner_id=$2", [serviceId, ownerId]);
|
|
if (serviceQ.rowCount === 0) return res.status(404).json({ ok: false, error: "Servicio no encontrado" });
|
|
|
|
const srv = serviceQ.rows[0];
|
|
const raw = srv.raw_data || {};
|
|
|
|
// 🛡️ ESCUDO: Verificamos que el hueco siga libre (Por si 2 clientes hacen clic en el mismo milisegundo)
|
|
if (srv.assigned_to) {
|
|
const solapamiento = await comprobarDisponibilidad(ownerId, srv.assigned_to, date, time, 60, serviceId);
|
|
if (solapamiento.choca) {
|
|
return res.status(400).json({ ok: false, error: "Lo sentimos, alguien acaba de reservar ese mismo hueco hace unos instantes. Por favor, elige otro horario." });
|
|
}
|
|
}
|
|
|
|
// Grabamos la solicitud en el jsonb para que el admin la vea en agenda.html
|
|
raw.requested_date = date;
|
|
raw.requested_time = time;
|
|
raw.appointment_status = 'pending';
|
|
|
|
await pool.query("UPDATE scraped_services SET raw_data = $1 WHERE id = $2", [JSON.stringify(raw), serviceId]);
|
|
|
|
// =========================================================
|
|
// 🚨 MAGIA: AVISAR AL OPERARIO POR WHATSAPP AL INSTANTE
|
|
// =========================================================
|
|
if (srv.assigned_to) {
|
|
const workerQ = await pool.query("SELECT full_name, phone FROM users WHERE id=$1", [srv.assigned_to]);
|
|
if (workerQ.rowCount > 0) {
|
|
const w = workerQ.rows[0];
|
|
const ref = srv.service_ref || raw["Referencia"] || serviceId;
|
|
const clientName = raw["Nombre Cliente"] || raw["CLIENTE"] || "El cliente";
|
|
|
|
// Formateamos la fecha para que se lea bonita en WhatsApp
|
|
const [y, m, d] = date.split('-');
|
|
const dateFormatted = `${d}/${m}/${y}`;
|
|
|
|
const msg = `🔔 *¡NUEVA CITA SOLICITADA!*\n\nHola ${w.full_name}, ${clientName} acaba de elegir un hueco para el expediente *#${ref}*.\n\n📅 *Fecha:* ${dateFormatted}\n⏰ *Hora aprox:* ${time}\n\nEntra en tu App (Agenda) para confirmarla o rechazarla.`;
|
|
|
|
// Enviamos el WA de aviso al trabajador
|
|
sendWhatsAppAuto(w.phone, msg, `cliente_${ownerId}`, false).catch(console.error);
|
|
}
|
|
}
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("Error agendando cita (book):", e);
|
|
res.status(500).json({ ok: false, error: "Error interno" });
|
|
}
|
|
});
|
|
|
|
// 3. OBTENER SOLICITUDES PARA EL PANEL DEL ADMIN Y APP OPERARIO
|
|
app.get("/agenda/requests", authMiddleware, async (req, res) => {
|
|
try {
|
|
let query = `
|
|
SELECT s.id, s.service_ref, s.raw_data, u.full_name as assigned_name
|
|
FROM scraped_services s
|
|
LEFT JOIN users u ON s.assigned_to = u.id
|
|
WHERE s.owner_id = $1
|
|
AND s.raw_data->>'appointment_status' = 'pending'
|
|
`;
|
|
const params = [req.user.accountId];
|
|
|
|
// Si es operario, solo ve sus propias solicitudes
|
|
if (req.user.role === 'operario' || req.user.role === 'operario_cerrado') {
|
|
query += ` AND s.assigned_to = $2`;
|
|
params.push(req.user.sub);
|
|
}
|
|
|
|
query += ` ORDER BY s.created_at ASC`;
|
|
|
|
const q = await pool.query(query, params);
|
|
res.json({ ok: true, requests: q.rows });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.post("/agenda/requests/:id/approve", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { id } = req.params;
|
|
// 🛑 NUEVO: Recibimos date y time desde la App
|
|
const { duration, date, time } = req.body;
|
|
|
|
const current = await pool.query('SELECT raw_data FROM scraped_services WHERE id=$1 AND owner_id=$2', [id, req.user.accountId]);
|
|
if (current.rowCount === 0) return res.status(404).json({ok: false});
|
|
|
|
const raw = current.rows[0].raw_data;
|
|
// 🛑 NUEVO: Si el técnico ha cambiado la fecha/hora en la App, usamos esa. Si no, la que pidió el cliente.
|
|
const reqDate = date || raw.requested_date;
|
|
const reqTime = time || raw.requested_time;
|
|
|
|
const statusQ = await pool.query("SELECT id FROM service_statuses WHERE owner_id=$1 AND name ILIKE '%citado%' LIMIT 1", [req.user.accountId]);
|
|
const idCitado = statusQ.rows[0]?.id || raw.status_operativo;
|
|
|
|
const updatedRaw = {
|
|
...raw,
|
|
scheduled_date: reqDate,
|
|
scheduled_time: reqTime,
|
|
duration_minutes: duration,
|
|
appointment_status: 'approved',
|
|
status_operativo: idCitado
|
|
};
|
|
delete updatedRaw.requested_date;
|
|
delete updatedRaw.requested_time;
|
|
|
|
// 1. Guardamos en Base de Datos
|
|
await pool.query("UPDATE scraped_services SET raw_data=$1 WHERE id=$2", [JSON.stringify(updatedRaw), id]);
|
|
|
|
console.log(`🤖 [PORTAL-CITA] Cita aprobada para ${reqDate}. Disparando eventos...`);
|
|
|
|
// 🚀 2. RESPONDEMOS AL NAVEGADOR INMEDIATAMENTE (La ventana se cierra al instante)
|
|
res.json({ok: true});
|
|
|
|
// 👻 3. TAREAS EN SEGUNDO PLANO (El WA tarda 10 segs, pero el usuario ya no espera)
|
|
(async () => {
|
|
try {
|
|
// Disparamos WhatsApp oficial de cita confirmada
|
|
await triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_date');
|
|
|
|
// Disparamos ROBOTS SEGÚN PROVEEDOR
|
|
const checkProv = await pool.query("SELECT provider FROM scraped_services WHERE id=$1", [id]);
|
|
const providerName = checkProv.rows[0]?.provider;
|
|
|
|
if (providerName === 'homeserve') {
|
|
console.log(`✅ [PORTAL-CITA] Disparando robot HS: CITA (${reqDate})`);
|
|
triggerHomeServeRobot(req.user.accountId, id, 'date').catch(console.error);
|
|
} else if (providerName === 'multiasistencia') {
|
|
console.log(`✅ [PORTAL-CITA] Disparando robot MULTI: CITA (${reqDate})`);
|
|
triggerMultiRobot(req.user.accountId, id, 'date').catch(console.error);
|
|
}
|
|
} catch (errBckg) {
|
|
console.error("Error en tareas de fondo de aprobar cita:", errBckg);
|
|
}
|
|
})();
|
|
|
|
} catch (e) {
|
|
console.error("Error al aprobar cita:", e);
|
|
if (!res.headersSent) res.status(500).json({ok: false});
|
|
}
|
|
});
|
|
|
|
// 5. RECHAZAR CITA
|
|
app.post("/agenda/requests/:id/reject", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { id } = req.params;
|
|
const current = await pool.query('SELECT raw_data FROM scraped_services WHERE id=$1 AND owner_id=$2', [id, req.user.accountId]);
|
|
if (current.rowCount === 0) return res.status(404).json({ok: false});
|
|
|
|
const raw = current.rows[0].raw_data;
|
|
const updatedRaw = { ...raw, appointment_status: 'rejected' };
|
|
delete updatedRaw.requested_date;
|
|
delete updatedRaw.requested_time;
|
|
|
|
await pool.query("UPDATE scraped_services SET raw_data=$1 WHERE id=$2", [JSON.stringify(updatedRaw), id]);
|
|
|
|
// Enviar WA de rechazo con el enlace para que elija otra
|
|
const phone = raw["Teléfono"] || raw["TELEFONO"] || "";
|
|
if (phone) {
|
|
const clientQ = await pool.query("SELECT portal_token FROM clients WHERE phone LIKE $1 AND owner_id=$2 LIMIT 1", [`%${phone.replace('+34', '').trim()}%`, req.user.accountId]);
|
|
const token = clientQ.rows[0]?.portal_token;
|
|
const link = `https://portal.integrarepara.es/?token=${token}&service=${id}`;
|
|
|
|
const finalMsg = `⚠️ *CITA NO CONFIRMADA*\n\nHola ${raw["Nombre Cliente"] || "Cliente"}. Lamentamos informarte que el técnico no podrá acudir en el horario que solicitaste por un problema de ruta.\n\nPor favor, entra de nuevo en tu portal y elige otro hueco disponible:\n🔗 ${link}`;
|
|
|
|
await sendWhatsAppAuto(phone, finalMsg, `cliente_${req.user.accountId}`, false);
|
|
}
|
|
res.json({ok: true});
|
|
} catch (e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
|
|
// 6. RUTAS DE BLOQUEOS (AGENDA) CON SOPORTE PARA GREMIOS
|
|
app.post("/agenda/blocks", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { worker_id, date, time, duration, reason, guild_id, guild_name } = req.body;
|
|
|
|
const raw = {
|
|
"Nombre Cliente": "BLOQUEO DE AGENDA",
|
|
"Descripción": reason,
|
|
scheduled_date: date,
|
|
scheduled_time: time,
|
|
duration_minutes: duration,
|
|
blocked_guild_id: guild_id || null, // Guardamos el gremio
|
|
blocked_guild_name: guild_name || null
|
|
};
|
|
|
|
await pool.query(`
|
|
INSERT INTO scraped_services (owner_id, provider, service_ref, status, assigned_to, raw_data)
|
|
VALUES ($1, 'SYSTEM_BLOCK', 'BLOCK-' || extract(epoch from now())::int, 'pending', $2, $3)
|
|
`, [req.user.accountId, worker_id, JSON.stringify(raw)]);
|
|
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.get("/agenda/blocks", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query(`
|
|
SELECT s.id, u.full_name as worker_name,
|
|
s.raw_data->>'scheduled_date' as date,
|
|
s.raw_data->>'scheduled_time' as time,
|
|
s.raw_data->>'duration_minutes' as duration,
|
|
s.raw_data->>'Descripción' as reason,
|
|
s.raw_data->>'blocked_guild_name' as guild_name
|
|
FROM scraped_services s
|
|
JOIN users u ON s.assigned_to = u.id
|
|
WHERE s.owner_id = $1 AND s.provider = 'SYSTEM_BLOCK'
|
|
ORDER BY s.raw_data->>'scheduled_date' DESC
|
|
`, [req.user.accountId]);
|
|
|
|
res.json({ ok: true, blocks: q.rows });
|
|
} catch(e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.delete("/agenda/blocks/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
await pool.query("DELETE FROM scraped_services WHERE id=$1 AND owner_id=$2 AND provider='SYSTEM_BLOCK'", [req.params.id, req.user.accountId]);
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
// ==========================================
|
|
// 📥 TRASPASO MANUAL (BUZÓN -> PANEL)
|
|
// ==========================================
|
|
app.post('/providers/import/:id', authMiddleware, async (req, res) => {
|
|
try {
|
|
const { id } = req.params;
|
|
|
|
// 1. Cambiamos el estado principal a 'imported' para que el buzón lo marque en azul
|
|
// y detenemos cualquier automatismo pendiente ('completed')
|
|
await pool.query(
|
|
"UPDATE scraped_services SET status = 'imported', automation_status = 'completed' WHERE id = $1 AND owner_id = $2",
|
|
[id, req.user.accountId]
|
|
);
|
|
|
|
// 2. Dejamos constancia en la trazabilidad (Historial)
|
|
await pool.query(
|
|
"INSERT INTO scraped_service_logs (scraped_id, user_name, action, details) VALUES ($1, $2, $3, $4)",
|
|
[id, "Admin", "Traspaso Manual", "El expediente ha sido validado y asignado desde el buzón."]
|
|
);
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("Error en traspaso manual:", e);
|
|
res.status(500).json({ ok: false, error: "Error en el servidor" });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// ⚙️ MOTOR AUTOMÁTICO DE WHATSAPP Y APP SETTINGS (AÑADIDO PARA SOLUCIONAR ERROR 404)
|
|
// ==========================================
|
|
app.get("/whatsapp/status", authMiddleware, async (req, res) => {
|
|
try {
|
|
const instanceName = `cliente_${req.user.accountId}`;
|
|
if (!EVOLUTION_BASE_URL || !EVOLUTION_API_KEY) return res.json({ ok: false, error: "Servidor Evolution no configurado" });
|
|
|
|
const baseUrl = EVOLUTION_BASE_URL.replace(/\/$/, "");
|
|
const headers = { "Content-Type": "application/json", "apikey": EVOLUTION_API_KEY.trim() };
|
|
|
|
// 1. Verificamos si la instancia existe en Evolution
|
|
let statusRes = await fetch(`${baseUrl}/instance/connectionState/${instanceName}`, { headers });
|
|
|
|
// 2. Si da 404, significa que nunca se ha creado. La creamos y pedimos el QR
|
|
if (statusRes.status === 404) {
|
|
await fetch(`${baseUrl}/instance/create`, {
|
|
method: 'POST', headers,
|
|
body: JSON.stringify({ instanceName: instanceName, qrcode: true, integration: "WHATSAPP-BAILEYS" })
|
|
});
|
|
// Esperamos un poco y volvemos a consultar
|
|
await new Promise(r => setTimeout(r, 2000));
|
|
statusRes = await fetch(`${baseUrl}/instance/connectionState/${instanceName}`, { headers });
|
|
}
|
|
|
|
const data = await statusRes.json();
|
|
|
|
// 3. Devolvemos el estado
|
|
if (data.instance?.state === 'open') {
|
|
return res.json({ ok: true, state: 'open', instanceName });
|
|
} else {
|
|
// Buscamos el QR
|
|
const qrRes = await fetch(`${baseUrl}/instance/connect/${instanceName}`, { headers });
|
|
const qrData = await qrRes.json();
|
|
return res.json({ ok: true, state: 'connecting', qr: qrData.base64 || qrData.code });
|
|
}
|
|
} catch (e) {
|
|
console.error("Error consultando estado WA:", e);
|
|
res.status(500).json({ ok: false, error: "Error de conexión con el motor WA" });
|
|
}
|
|
});
|
|
|
|
|
|
app.get("/whatsapp/settings", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query("SELECT wa_settings FROM users WHERE id=$1", [req.user.accountId]);
|
|
res.json({ ok: true, settings: q.rows[0]?.wa_settings || {} });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.post("/whatsapp/settings", authMiddleware, async (req, res) => {
|
|
try {
|
|
// 👇 MAGIA: Usamos COALESCE y el operador || de PostgreSQL para FUSIONAR los JSON.
|
|
// Así, si guardas la IA, no borra el Robot, y si guardas el Robot, no borra la IA.
|
|
await pool.query(`
|
|
UPDATE users
|
|
SET wa_settings = COALESCE(wa_settings, '{}'::jsonb) || $1::jsonb
|
|
WHERE id=$2
|
|
`, [JSON.stringify(req.body), req.user.accountId]);
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("Error guardando settings:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 💬 NÚCLEO DE ENVÍO WHATSAPP (EVOLUTION API - MODO HUMANO DINÁMICO)
|
|
// ==========================================
|
|
async function sendWhatsAppAuto(phone, message, instanceName, useDelay = false) {
|
|
if (!EVOLUTION_BASE_URL || !EVOLUTION_API_KEY) {
|
|
console.error("⚠️ WhatsApp omitido: Servidor Evolution no configurado.");
|
|
return false;
|
|
}
|
|
|
|
// 🧠 Lógica de escritura "Modo Humano"
|
|
let timeToType = 0;
|
|
if (useDelay) {
|
|
// Calcula 50ms por cada carácter del mensaje
|
|
let baseTime = message.length * 50;
|
|
|
|
// Nos aseguramos de que tarde entre 1.5 segundos (mínimo) y 10 segundos (máximo)
|
|
baseTime = Math.min(Math.max(baseTime, 1500), 10000);
|
|
|
|
// Sumamos un margen aleatorio (entre 0 y 1.5 segundos) para que nunca tarde exactamente lo mismo
|
|
const factorAleatorio = Math.floor(Math.random() * 1500);
|
|
timeToType = baseTime + factorAleatorio;
|
|
|
|
console.log(`[WA] Modo Humano: Simulando escritura durante ${Math.round(timeToType/1000)} segundos para un texto de ${message.length} letras.`);
|
|
}
|
|
|
|
try {
|
|
const baseUrl = EVOLUTION_BASE_URL.replace(/\/$/, "");
|
|
const url = `${baseUrl}/message/sendText/${instanceName}`;
|
|
|
|
const response = await fetch(url, {
|
|
method: 'POST',
|
|
headers: {
|
|
"Content-Type": "application/json",
|
|
"apikey": EVOLUTION_API_KEY.trim()
|
|
},
|
|
body: JSON.stringify({
|
|
number: phone,
|
|
text: message,
|
|
delay: timeToType // Usamos el tiempo dinámico que acabamos de calcular
|
|
})
|
|
});
|
|
|
|
if (!response.ok) {
|
|
console.error("❌ Fallo enviando WhatsApp. Estado Evolution:", response.status);
|
|
return false;
|
|
}
|
|
return true;
|
|
} catch (error) {
|
|
console.error("❌ Error de red conectando con Evolution API:", error.message);
|
|
return false;
|
|
}
|
|
}
|
|
|
|
// ==========================================
|
|
// 🔔 DISPARADOR DE EVENTOS DE WHATSAPP (CON MODO SEGURO)
|
|
// ==========================================
|
|
async function triggerWhatsAppEvent(ownerId, serviceId, eventType) {
|
|
try {
|
|
const userQ = await pool.query("SELECT wa_settings FROM users WHERE id=$1", [ownerId]);
|
|
const settings = userQ.rows[0]?.wa_settings || {};
|
|
const checkSwitch = eventType === 'wa_evt_update' ? 'wa_evt_date' : eventType;
|
|
if (!settings[checkSwitch]) return false; // Botón apagado = No enviado
|
|
|
|
const tplTypeMap = {
|
|
'wa_evt_welcome': 'welcome',
|
|
'wa_evt_assigned': 'assigned',
|
|
'wa_evt_date': 'appointment',
|
|
'wa_evt_update': 'update',
|
|
'wa_evt_onway': 'on_way',
|
|
'wa_evt_survey': 'survey'
|
|
};
|
|
const tplQ = await pool.query("SELECT content FROM message_templates WHERE owner_id=$1 AND type=$2", [ownerId, tplTypeMap[eventType]]);
|
|
if (tplQ.rowCount === 0 || !tplQ.rows[0].content) return false;
|
|
let text = tplQ.rows[0].content;
|
|
|
|
const svcQ = await pool.query("SELECT * FROM scraped_services WHERE id=$1", [serviceId]);
|
|
if (svcQ.rowCount === 0) return false;
|
|
const s = svcQ.rows[0];
|
|
const raw = s.raw_data || {};
|
|
|
|
// 1. EXTRAER TELÉFONO DEL CLIENTE LIMPIO
|
|
let rawPhone = raw["Teléfono"] || raw["TELEFONO"] || raw["TELEFONOS"] || "";
|
|
let cleanPhoneToMatch = extractValidPhone(rawPhone);
|
|
if (cleanPhoneToMatch.length < 9) return false; // Si no hay teléfono válido, cancelamos
|
|
|
|
const finalPhoneToSend = "34" + cleanPhoneToMatch;
|
|
|
|
// 2. Buscamos el token del portal cliente (o lo creamos si no existe)
|
|
let token = "ERROR";
|
|
const clientQ = await pool.query("SELECT portal_token FROM clients WHERE phone LIKE $1 AND owner_id=$2 LIMIT 1", [`%${cleanPhoneToMatch}%`, ownerId]);
|
|
|
|
if (clientQ.rowCount > 0) {
|
|
token = clientQ.rows[0].portal_token;
|
|
} else {
|
|
const cName = raw["Nombre Cliente"] || raw["CLIENTE"] || "Asegurado";
|
|
const cAddr = raw["Dirección"] || raw["DOMICILIO"] || "";
|
|
const insertC = await pool.query(
|
|
"INSERT INTO clients (owner_id, full_name, phone, addresses) VALUES ($1, $2, $3, $4) RETURNING portal_token",
|
|
[ownerId, cName, finalPhoneToSend, JSON.stringify([cAddr])]
|
|
);
|
|
token = insertC.rows[0].portal_token;
|
|
}
|
|
|
|
const linkMagico = `https://portal.integrarepara.es/?token=${token}&service=${serviceId}`;
|
|
|
|
let fechaLimpia = raw["scheduled_date"] || "la fecha acordada";
|
|
if (fechaLimpia.includes("-")) {
|
|
const partes = fechaLimpia.split("-");
|
|
if (partes.length === 3) {
|
|
const fechaObj = new Date(partes[0], partes[1] - 1, partes[2], 12, 0, 0);
|
|
const diaSemana = fechaObj.toLocaleDateString('es-ES', { weekday: 'long' });
|
|
fechaLimpia = `(${diaSemana}) ${partes[2]}/${partes[1]}/${partes[0]}`;
|
|
}
|
|
}
|
|
|
|
text = text.replace(/{{NOMBRE}}/g, raw["Nombre Cliente"] || raw["CLIENTE"] || "Cliente");
|
|
text = text.replace(/{{DIRECCION}}/g, raw["Dirección"] || raw["DOMICILIO"] || "su domicilio");
|
|
text = text.replace(/{{FECHA}}/g, fechaLimpia);
|
|
text = text.replace(/{{HORA}}/g, raw["scheduled_time"] || "la hora acordada");
|
|
text = text.replace(/{{COMPANIA}}/g, raw["Compañía"] || raw["COMPAÑIA"] || "su Aseguradora");
|
|
text = text.replace(/{{REFERENCIA}}/g, s.service_ref || raw["Referencia"] || raw["Nº Siniestro"] || serviceId);
|
|
text = text.replace(/{{ENLACE}}/g, linkMagico);
|
|
|
|
const useDelay = settings.wa_delay_enabled !== false;
|
|
const instanceName = `cliente_${ownerId}`;
|
|
|
|
// ====================================================
|
|
// 🛑 MODO PRUEBAS (Desvía los mensajes a tu móvil)
|
|
// ====================================================
|
|
const MODO_PRUEBAS = false; // Cambia esto a 'false' para enviar a clientes reales
|
|
const MI_TELEFONO = "34667248132"; // <--- TU NÚMERO DE MÓVIL YA CONFIGURADO
|
|
|
|
if (MODO_PRUEBAS) {
|
|
console.log(`🛡️ [MODO PRUEBAS] Enviando WA al admin (${MI_TELEFONO}) en lugar de al cliente (${finalPhoneToSend})`);
|
|
const textoPrueba = `*(SIMULACIÓN PARA CLIENTE: ${finalPhoneToSend})*\n\n` + text;
|
|
return await sendWhatsAppAuto(MI_TELEFONO, textoPrueba, instanceName, useDelay);
|
|
} else {
|
|
console.log(`[WA] Enviando mensaje real al cliente: ${finalPhoneToSend}`);
|
|
return await sendWhatsAppAuto(finalPhoneToSend, text, instanceName, useDelay);
|
|
}
|
|
|
|
} catch (e) {
|
|
console.error("Error Motor WA:", e.message);
|
|
return false;
|
|
}
|
|
}
|
|
|
|
// ==========================================
|
|
// 🔐 CREDENCIALES DE PROVEEDORES
|
|
// ==========================================
|
|
app.get("/providers/credentials", authMiddleware, async (req, res) => {
|
|
try {
|
|
// 🛠️ FIX 1: Añadimos 'auto_dispatch' a la consulta para que el botón "recuerde" si está encendido
|
|
const q = await pool.query("SELECT provider, username, last_sync, status, auto_dispatch FROM provider_credentials WHERE owner_id=$1", [req.user.accountId]);
|
|
res.json({ ok: true, credentials: q.rows });
|
|
} catch (e) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
app.post("/providers/credentials", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { provider, username, password, auto_dispatch } = req.body;
|
|
|
|
// Si no hay contraseña, pasamos null
|
|
const passwordSafe = (password && password.trim() !== "") ? Buffer.from(password).toString('base64') : null;
|
|
|
|
const autoDispatchBool = auto_dispatch === true;
|
|
|
|
// 🛠️ FIX 2: Usamos COALESCE($4, '') en el INSERT.
|
|
// Si es la primera vez y no pones clave, guarda un texto vacío ('') en vez de null para que la base de datos no explote con error 500.
|
|
await pool.query(`
|
|
INSERT INTO provider_credentials (owner_id, provider, username, password_hash, auto_dispatch)
|
|
VALUES ($1, $2, $3, COALESCE($4, ''), $5)
|
|
ON CONFLICT (owner_id, provider) DO UPDATE SET
|
|
username = EXCLUDED.username,
|
|
password_hash = COALESCE($4, provider_credentials.password_hash),
|
|
auto_dispatch = EXCLUDED.auto_dispatch,
|
|
status = 'active'
|
|
`, [req.user.accountId, provider, username, passwordSafe, autoDispatchBool]);
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("Error guardando credenciales:", e.message);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🚀 MOTOR DE AUTO-ASIGNACIÓN (BOLSA INTERNA)
|
|
// ==========================================
|
|
async function dispatchToBolsa(serviceId, guildId, cp, accountId, userId) {
|
|
try {
|
|
let workersQ = await pool.query(`
|
|
SELECT u.id, u.full_name, u.phone FROM users u
|
|
JOIN user_guilds ug ON u.id = ug.user_id
|
|
WHERE u.owner_id = $1 AND u.role = 'operario' AND u.status = 'active'
|
|
AND ug.guild_id = $2 AND u.zones::jsonb @> $3::jsonb
|
|
`, [accountId, guildId, JSON.stringify([{ cps: (cp || "00000").toString() }])]);
|
|
|
|
// 🔥 Se ha ELIMINADO el bloque fallback. Si nadie tiene el CP, abortamos misión y se queda en el buzón.
|
|
if (workersQ.rowCount === 0) {
|
|
console.log(`⚠️ [AUTO-DISPATCH] Abortado: No hay operarios de ese gremio dados de alta en el CP ${cp}.`);
|
|
return { ok: false, error: "No hay operarios con este código postal asignado." };
|
|
}
|
|
|
|
await pool.query("UPDATE scraped_services SET automation_status = 'in_progress' WHERE id = $1", [serviceId]);
|
|
const worker = workersQ.rows[Math.floor(Math.random() * workersQ.rows.length)];
|
|
const token = crypto.randomBytes(16).toString('hex');
|
|
|
|
await pool.query(`INSERT INTO assignment_pings (scraped_id, user_id, token, expires_at) VALUES ($1, $2, $3, CURRENT_TIMESTAMP + INTERVAL '5 minutes')`, [serviceId, worker.id, token]);
|
|
|
|
// 🧠 Buscamos el nombre del gremio para el WhatsApp
|
|
let nombreGremio = "URGENCIA";
|
|
const gQ = await pool.query("SELECT name FROM guilds WHERE id = $1", [guildId]);
|
|
if(gQ.rowCount > 0) nombreGremio = gQ.rows[0].name.toUpperCase();
|
|
|
|
const msg = `🚨 *NUEVO AVISO: ${nombreGremio}*\n📍 Código Postal: ${(cp && cp !== "00000") ? cp : "Zona Asignada"}\n\nTienes un aviso urgente pendiente. Entra aquí para ver la avería y aceptarlo antes de que caduque el turno:\n🔗 https://web.integrarepara.es/aceptar.html?t=${token}`;
|
|
|
|
sendWhatsAppAuto(worker.phone, msg, `cliente_${accountId}`, false).catch(console.error);
|
|
|
|
await registrarMovimiento(serviceId, userId, "Bolsa Automática", `Notificación enviada a: ${worker.full_name}`);
|
|
console.log(`✅ [AUTO-DISPATCH] Urgencia enviada con éxito a ${worker.full_name}`);
|
|
|
|
return { ok: true };
|
|
} catch (e) {
|
|
console.error("❌ Error en dispatchToBolsa:", e);
|
|
return { ok: false, error: "Error interno" };
|
|
}
|
|
}
|
|
|
|
// ==========================================
|
|
// 📥 RECEPCIÓN DE SERVICIOS (EL MOTOR DEFINITIVO)
|
|
// ==========================================
|
|
app.post("/providers/scraped", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { provider, services } = req.body;
|
|
if (!provider || !Array.isArray(services)) return res.status(400).json({ ok: false });
|
|
|
|
// 1. Cargamos el interruptor (siendo flexibles con 1 o true)
|
|
const credsQ = await pool.query(
|
|
"SELECT auto_dispatch FROM provider_credentials WHERE owner_id = $1 AND provider = $2",
|
|
[req.user.accountId, provider]
|
|
);
|
|
const autoDispatchEnabled = credsQ.rowCount > 0 &&
|
|
(credsQ.rows[0].auto_dispatch === true || credsQ.rows[0].auto_dispatch === 1 || credsQ.rows[0].auto_dispatch === '1');
|
|
|
|
// 2. Cargamos los gremios y sus palabras clave para detectar el gremio si falta
|
|
const allGuilds = await pool.query("SELECT id, name, ia_keywords FROM guilds WHERE owner_id = $1", [req.user.accountId]);
|
|
|
|
let count = 0;
|
|
for (const svc of services) {
|
|
const ref = svc['service_ref'] || svc['SERVICIO'] || svc['Referencia'] || svc['Expediente'] ||
|
|
(svc.raw_data && (svc.raw_data['SERVICIO'] || svc.raw_data['Referencia']));
|
|
|
|
if (!ref) continue;
|
|
|
|
// DETECCIÓN DE URGENCIA
|
|
let esUrgente = false;
|
|
const textoLimpio = JSON.stringify(svc).toLowerCase().normalize("NFD").replace(/[\u0300-\u036f]/g, "");
|
|
if (textoLimpio.includes("urgencia") || textoLimpio.includes("urgente") || textoLimpio.includes("por atencion")) {
|
|
esUrgente = true;
|
|
}
|
|
|
|
// DETECCIÓN DE GREMIO (Si no viene, lo buscamos nosotros)
|
|
let guildId = svc.guild_id || svc['guild_id'] || (svc.raw_data && svc.raw_data.guild_id);
|
|
|
|
if (!guildId) {
|
|
for (const g of allGuilds.rows) {
|
|
const keywords = Array.isArray(g.ia_keywords) ? g.ia_keywords : [];
|
|
if (keywords.some(kw => textoLimpio.includes(kw.toLowerCase()))) {
|
|
guildId = g.id;
|
|
break;
|
|
}
|
|
}
|
|
}
|
|
|
|
// 🚨 SOLUCIÓN DEFINITIVA PARA ARCHIVADOS:
|
|
let scraperStatus = (svc.status === 'archived') ? 'archived' : 'pending';
|
|
|
|
// 🛑 NUEVO: ESCUDO DETECTOR DE NOVEDADES (100% Fiable)
|
|
const checkExist = await pool.query("SELECT id FROM scraped_services WHERE owner_id=$1 AND provider=$2 AND service_ref=$3", [req.user.accountId, provider, ref]);
|
|
const isNewRecord = (checkExist.rowCount === 0);
|
|
|
|
// GUARDAR EN BD
|
|
const insertRes = await pool.query(`
|
|
INSERT INTO scraped_services (owner_id, provider, service_ref, status, raw_data, is_urgent)
|
|
VALUES ($1, $2, $3, $4, $5, $6)
|
|
ON CONFLICT (owner_id, provider, service_ref)
|
|
DO UPDATE SET
|
|
status = CASE
|
|
WHEN EXCLUDED.status = 'archived' THEN 'archived'
|
|
ELSE scraped_services.status
|
|
END,
|
|
raw_data = scraped_services.raw_data || EXCLUDED.raw_data
|
|
RETURNING id, automation_status
|
|
`, [req.user.accountId, provider, ref, scraperStatus, JSON.stringify(svc), esUrgente]);
|
|
|
|
const newSvcId = insertRes.rows[0].id;
|
|
const autoStatus = insertRes.rows[0].automation_status;
|
|
|
|
// 📢 ¡CHIVATO DE CONSOLA!
|
|
console.log(`[DETECTOR-PRO] Ref: ${ref} | Urgente: ${esUrgente} | Gremio: ${guildId} | Es Nuevo: ${isNewRecord}`);
|
|
|
|
// 👋 1. DISPARADOR DEL MENSAJE DE BIENVENIDA
|
|
if (isNewRecord) {
|
|
console.log(`👋 [BIENVENIDA] Expediente #${ref} acaba de nacer. Disparando WhatsApp...`);
|
|
triggerWhatsAppEvent(req.user.accountId, newSvcId, 'wa_evt_welcome').catch(console.error);
|
|
}
|
|
|
|
// 🔥 2. LANZAMIENTO AUTOMÁTICO A LA BOLSA 🔥
|
|
if (esUrgente && guildId && autoDispatchEnabled && (autoStatus === 'manual' || autoStatus === 'pending')) {
|
|
console.log(`⚡ [AUTO-DISPATCH] Lanzando a la bolsa: ${ref}`);
|
|
const cpMatch = textoLimpio.match(/\b\d{5}\b/);
|
|
dispatchToBolsa(newSvcId, guildId, cpMatch ? cpMatch[0] : "00000", req.user.accountId, req.user.sub).catch(console.error);
|
|
}
|
|
count++;
|
|
}
|
|
res.json({ ok: true, inserted: count });
|
|
} catch (error) {
|
|
console.error("❌ Error grave en recepción:", error);
|
|
res.status(500).json({ ok: false, error: error.message });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 📤 OBTENER SERVICIOS PARA EL BUZÓN (Y BOLSA DE LA APP)
|
|
// ==========================================
|
|
app.get("/providers/scraped", authMiddleware, async (req, res) => {
|
|
try {
|
|
let query = `
|
|
SELECT s.*, ap.token as active_token,
|
|
EXTRACT(EPOCH FROM (ap.expires_at - CURRENT_TIMESTAMP)) as seconds_left,
|
|
u.full_name as current_worker_name,
|
|
(SELECT json_agg(json_build_object('name', u2.full_name, 'phone', u2.phone))
|
|
FROM assignment_pings ap2 JOIN users u2 ON ap2.user_id = u2.id
|
|
WHERE ap2.scraped_id = s.id AND ap2.status IN ('expired', 'rejected')) as attempted_workers_data
|
|
FROM scraped_services s
|
|
LEFT JOIN assignment_pings ap ON s.id = ap.scraped_id AND ap.status = 'pending'
|
|
LEFT JOIN users u ON ap.user_id = u.id
|
|
WHERE s.owner_id = $1
|
|
`;
|
|
const params = [req.user.accountId];
|
|
|
|
// 🛡️ ESCUDO DE ZONA: Si es operario, aplicamos filtros de gremio y CP obligatorios
|
|
if (req.user.role === 'operario') {
|
|
query += ` AND s.assigned_to IS NULL AND s.status != 'archived'`;
|
|
|
|
// 🚨 FIX: Usamos NULLIF para evitar que un guild_id vacío ("") rompa el casting a número
|
|
query += ` AND NULLIF(s.raw_data->>'guild_id', '')::int IN (SELECT guild_id FROM user_guilds WHERE user_id = $2)`;
|
|
|
|
// 2. El CP de la avería tiene que coincidir SÍ o SÍ con los del operario
|
|
// Buscamos el CP en varios campos del JSON para asegurarnos de que no se escapa
|
|
query += ` AND EXISTS (
|
|
SELECT 1 FROM jsonb_array_elements((SELECT zones FROM users WHERE id = $2)) as z
|
|
WHERE z->>'cps' = COALESCE(s.raw_data->>'Código Postal', s.raw_data->>'C.P.', substring(s.raw_data::text from '\\y[0-9]{5}\\y'), '00000')
|
|
)`;
|
|
params.push(req.user.sub);
|
|
}
|
|
|
|
query += ` ORDER BY s.created_at DESC`;
|
|
|
|
const q = await pool.query(query, params);
|
|
const services = q.rows.map(row => {
|
|
if (row.seconds_left && row.seconds_left > 0) row.token_expires_at = new Date(Date.now() + (row.seconds_left * 1000));
|
|
return row;
|
|
});
|
|
res.json({ ok: true, services });
|
|
} catch (e) {
|
|
console.error("Error buzón/bolsa:", e.message);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🤖 RUTA DE AUTOMATIZACIÓN (BOTÓN DEL RAYO)
|
|
// ==========================================
|
|
app.post("/providers/automate/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { guild_id, cp } = req.body;
|
|
const result = await dispatchToBolsa(req.params.id, guild_id, cp, req.user.accountId, req.user.sub);
|
|
if (result.ok) res.json({ ok: true });
|
|
else res.status(404).json(result);
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
// [EL RESTO DEL CÓDIGO PERMANECE IGUAL DESDE app.put('/providers/scraped/:id'...]
|
|
|
|
app.put('/providers/scraped/:id', authMiddleware, async (req, res) => {
|
|
const { id } = req.params;
|
|
// Extraemos todos los datos que vienen del frontend
|
|
let { automation_status, status, name, phone, address, cp, description, guild_id, assigned_to, assigned_to_name, internal_notes, client_notes, is_urgent, scheduled_date, scheduled_time, status_operativo, ...extra } = req.body;
|
|
|
|
try {
|
|
if (automation_status) {
|
|
await pool.query(`UPDATE scraped_services SET automation_status = $1 WHERE id = $2 AND owner_id = $3`, [automation_status, id, req.user.accountId]);
|
|
return res.json({ ok: true });
|
|
}
|
|
|
|
const current = await pool.query('SELECT raw_data, assigned_to, status, is_urgent FROM scraped_services WHERE id = $1 AND owner_id = $2', [id, req.user.accountId]);
|
|
if (current.rows.length === 0) return res.status(404).json({ error: 'No encontrado' });
|
|
|
|
let rawActual = current.rows[0].raw_data || {};
|
|
|
|
let oldStatus = String(rawActual.status_operativo || "");
|
|
let newStatus = String(status_operativo !== undefined ? status_operativo : oldStatus);
|
|
|
|
const oldDate = String(rawActual.scheduled_date || "");
|
|
const newDate = String(scheduled_date !== undefined ? scheduled_date : oldDate);
|
|
|
|
const oldTime = String(rawActual.scheduled_time || "");
|
|
const newTime = String(scheduled_time !== undefined ? scheduled_time : oldTime);
|
|
|
|
const statusChanged = (newStatus !== oldStatus && newStatus !== "" && newStatus !== "null");
|
|
const dateChanged = (newDate !== oldDate && newDate !== "" && newDate !== "null");
|
|
const timeChanged = (newTime !== oldTime && newTime !== "" && newTime !== "null");
|
|
|
|
const oldWorkerId = current.rows[0].assigned_to || rawActual.assigned_to;
|
|
let finalAssignedTo = assigned_to !== undefined ? (assigned_to === "" ? null : assigned_to) : oldWorkerId;
|
|
|
|
// 🚨 NUEVO: Detectar si le acabamos de asignar un técnico (de la nada a alguien, o de un técnico a otro distinto)
|
|
const workerNewlyAssigned = finalAssignedTo && (String(finalAssignedTo) !== String(oldWorkerId));
|
|
|
|
let stName = "";
|
|
if (newStatus && newStatus !== "null") {
|
|
const statusQ = await pool.query("SELECT name FROM service_statuses WHERE id=$1", [newStatus]);
|
|
stName = (statusQ.rows[0]?.name || "").toLowerCase();
|
|
}
|
|
|
|
// 🚨 EL EXORCISMO: Si pasa a Pendiente o Desasignado, forzamos la limpieza del operario
|
|
if (stName.includes('pendiente') || stName.includes('desasignado')) {
|
|
finalAssignedTo = null;
|
|
assigned_to_name = "";
|
|
}
|
|
|
|
console.log(`🤖 [DEBUG ADMIN-PANEL] Exp: ${id} | Estado: '${stName}' | statusChanged: ${statusChanged} | dateChanged: ${dateChanged} | timeChanged: ${timeChanged}`);
|
|
|
|
// 🚨 AQUÍ ESTABA EL BUG: AHORA RE-INYECTAMOS TODOS LOS CAMPOS AL JSON 🚨
|
|
const updatedRawData = {
|
|
...rawActual, ...extra,
|
|
"Nombre Cliente": name !== undefined ? name : rawActual["Nombre Cliente"],
|
|
"Teléfono": phone !== undefined ? phone : rawActual["Teléfono"],
|
|
"Dirección": address !== undefined ? address : rawActual["Dirección"],
|
|
"Código Postal": cp !== undefined ? cp : (rawActual["Código Postal"] || rawActual["C.P."]),
|
|
"Descripción": description !== undefined ? description : rawActual["Descripción"],
|
|
"guild_id": guild_id !== undefined ? guild_id : rawActual.guild_id,
|
|
"internal_notes": internal_notes !== undefined ? internal_notes : rawActual.internal_notes,
|
|
"client_notes": client_notes !== undefined ? client_notes : rawActual.client_notes,
|
|
"assigned_to": finalAssignedTo, // 🧄 EL REMATE AL ZOMBIE
|
|
"assigned_to_name": assigned_to_name !== undefined ? assigned_to_name : rawActual.assigned_to_name,
|
|
"scheduled_date": newDate,
|
|
"scheduled_time": newTime,
|
|
"status_operativo": newStatus === "null" ? null : newStatus
|
|
};
|
|
|
|
// Rescatamos si es urgente (es una columna física en tu base de datos)
|
|
const isUrgentFinal = is_urgent !== undefined ? is_urgent : current.rows[0].is_urgent;
|
|
|
|
// 🧹 AUTO-ARCHIVO: Si es finalizado o anulado, lo quitamos del buzón de proveedores
|
|
const isFinal = stName.includes('finalizado') || stName.includes('terminado') || stName.includes('anulado');
|
|
const mainStatus = isFinal ? 'archived' : 'imported';
|
|
|
|
await pool.query(
|
|
`UPDATE scraped_services SET raw_data = $1, assigned_to = $2, is_urgent = $3, status = $6 WHERE id = $4 AND owner_id = $5`,
|
|
[JSON.stringify(updatedRawData), finalAssignedTo, isUrgentFinal, id, req.user.accountId, mainStatus]
|
|
);
|
|
|
|
// BANDERAS INTELIGENTES
|
|
const isAsignado = stName.includes('asignado');
|
|
const isCitado = stName.includes('citado') || stName.includes('cita') || stName.includes('agendado');
|
|
const isNoLocalizado = stName.includes('no localizado') || stName.includes('buzon') || stName.includes('contesta');
|
|
|
|
// --- DISPARADORES WHATSAPP ---
|
|
if ((statusChanged && isAsignado && finalAssignedTo) || workerNewlyAssigned) {
|
|
triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_assigned').catch(console.error);
|
|
}
|
|
// 🔔 Se dispara si cambia el estado a citado, si cambia el día o si cambia la hora
|
|
if (isCitado && (statusChanged || dateChanged || timeChanged)) {
|
|
if (oldDate === "" || oldDate === "null") triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_date').catch(console.error);
|
|
else triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_update').catch(console.error);
|
|
}
|
|
|
|
// 🚀 DISPARAR ROBOTS SEGÚN PROVEEDOR
|
|
const checkProvider = await pool.query("SELECT provider FROM scraped_services WHERE id=$1", [id]);
|
|
const providerName = checkProvider.rows[0]?.provider;
|
|
|
|
if (providerName === 'homeserve') {
|
|
if ((statusChanged && isAsignado && finalAssignedTo) || workerNewlyAssigned) {
|
|
console.log("✅ [ADMIN] Disparando robot HS: ASIGNACIÓN");
|
|
triggerHomeServeRobot(req.user.accountId, id, 'assign').catch(console.error);
|
|
}
|
|
if (isCitado && (statusChanged || dateChanged || timeChanged) && newDate !== "" && newDate !== "null") {
|
|
console.log(`✅ [ADMIN] Disparando robot HS: CITA (${newDate} ${newTime})`);
|
|
triggerHomeServeRobot(req.user.accountId, id, 'date').catch(console.error);
|
|
}
|
|
if (isNoLocalizado && statusChanged) {
|
|
console.log(`✅ [ADMIN] Disparando robot HS: NO LOCALIZADO`);
|
|
triggerHomeServeRobot(req.user.accountId, id, 'notfound').catch(console.error);
|
|
}
|
|
}
|
|
else if (providerName === 'multiasistencia') {
|
|
if ((statusChanged && isAsignado && finalAssignedTo) || workerNewlyAssigned) {
|
|
console.log("✅ [ADMIN] Disparando robot MULTI: ASIGNACIÓN");
|
|
triggerMultiRobot(req.user.accountId, id, 'assign').catch(console.error);
|
|
}
|
|
if (isCitado && (statusChanged || dateChanged || timeChanged) && newDate !== "" && newDate !== "null") {
|
|
console.log(`✅ [ADMIN] Disparando robot MULTI: CITA (${newDate} ${newTime})`);
|
|
triggerMultiRobot(req.user.accountId, id, 'date').catch(console.error);
|
|
}
|
|
if (isNoLocalizado && statusChanged) {
|
|
console.log(`✅ [ADMIN] Disparando robot MULTI: NO LOCALIZADO`);
|
|
triggerMultiRobot(req.user.accountId, id, 'notfound').catch(console.error);
|
|
}
|
|
}
|
|
|
|
res.json({ ok: true });
|
|
} catch (error) {
|
|
console.error("❌ ERROR EN ACTUALIZACIÓN:", error);
|
|
res.status(500).json({ ok: false, error: error.message });
|
|
}
|
|
});
|
|
|
|
// Validar si una referencia ya existe
|
|
app.get("/services/check-ref", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { ref } = req.query;
|
|
const q = await pool.query("SELECT id FROM scraped_services WHERE service_ref = $1 AND owner_id = $2", [ref, req.user.accountId]);
|
|
res.json({ exists: q.rowCount > 0 });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.get("/discovery/keys/:provider", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { provider } = req.params;
|
|
const rawServices = await pool.query("SELECT raw_data FROM scraped_services WHERE owner_id=$1 AND provider=$2 ORDER BY id DESC LIMIT 1", [req.user.accountId, provider]);
|
|
const mappings = await pool.query("SELECT original_key, target_key, is_ignored FROM variable_mappings WHERE owner_id=$1 AND provider=$2", [req.user.accountId, provider]);
|
|
const mapDict = {}; mappings.rows.forEach(m => { mapDict[m.original_key] = m; });
|
|
const discoverySet = new Set(); const samples = {};
|
|
rawServices.rows.forEach(row => { const data = row.raw_data; if (data && typeof data === 'object') { Object.keys(data).forEach(k => { discoverySet.add(k); if (!samples[k]) samples[k] = data[k]; }); } });
|
|
const result = Array.from(discoverySet).map(key => ({ original: key, sample: samples[key] || "(Vacío)", mappedTo: mapDict[key]?.target_key || "", ignored: mapDict[key]?.is_ignored || false })).sort((a, b) => a.original.localeCompare(b.original));
|
|
res.json({ ok: true, keys: result });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
|
|
// RUTA PARA EL PANEL OPERATIVO (ADMIN VE TODO, OPERARIO VE LO SUYO)
|
|
app.get("/services/active", authMiddleware, async (req, res) => {
|
|
try {
|
|
let query = `
|
|
SELECT
|
|
s.*,
|
|
u.full_name as assigned_name
|
|
FROM scraped_services s
|
|
LEFT JOIN users u ON s.assigned_to = u.id
|
|
WHERE s.owner_id = $1
|
|
`;
|
|
// 🚨 MAGIA: Ya no ocultamos los archivados en la consulta general.
|
|
// Así, tú como Admin, SÍ los verás en la pantalla de Servicios (Kanban).
|
|
|
|
const params = [req.user.accountId];
|
|
|
|
// SI ES OPERARIO: Ve solo lo suyo.
|
|
// 👻 FANTASMAS: Enviamos los archivados de los últimos 15 días para que salgan translúcidos
|
|
if (req.user.role === 'operario' || req.user.role === 'operario_cerrado') {
|
|
query += ` AND s.assigned_to = $2 AND (s.status != 'archived' OR (s.status = 'archived' AND s.created_at >= NOW() - INTERVAL '15 days'))`;
|
|
params.push(req.user.sub);
|
|
}
|
|
|
|
query += ` ORDER BY s.created_at DESC`;
|
|
|
|
const q = await pool.query(query, params);
|
|
res.json({ ok: true, services: q.rows });
|
|
} catch (e) {
|
|
console.error("Error al cargar /services/active:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
app.put("/services/set-appointment/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { id } = req.params;
|
|
let { date, time, status_operativo, skip_survey, ...extra } = req.body;
|
|
|
|
const current = await pool.query('SELECT raw_data, assigned_to FROM scraped_services WHERE id = $1 AND owner_id = $2', [id, req.user.accountId]);
|
|
if (current.rowCount === 0) return res.status(404).json({ ok: false, error: 'No encontrado' });
|
|
|
|
const rawActual = current.rows[0].raw_data || {};
|
|
|
|
// FIX CRÍTICO: Si la app no envía estado, mantenemos el que tenía el expediente para no borrarlo
|
|
if (status_operativo === undefined || status_operativo === "") {
|
|
status_operativo = rawActual.status_operativo || null;
|
|
}
|
|
|
|
let newDate = (date !== undefined) ? date : (rawActual.scheduled_date || "");
|
|
let newTime = (time !== undefined) ? time : (rawActual.scheduled_time || "");
|
|
let finalAssignedTo = current.rows[0].assigned_to;
|
|
|
|
let stName = "";
|
|
if (status_operativo) {
|
|
const statusQ = await pool.query("SELECT name FROM service_statuses WHERE id=$1", [status_operativo]);
|
|
stName = (statusQ.rows[0]?.name || "").toLowerCase();
|
|
}
|
|
|
|
if (stName.includes('pendiente') || stName.includes('desasignado') || stName.includes('anulado')) {
|
|
newDate = "";
|
|
newTime = "";
|
|
}
|
|
|
|
// GUARDAR EN BBDD
|
|
const updatedRawData = {
|
|
...rawActual, ...extra,
|
|
"scheduled_date": newDate,
|
|
"scheduled_time": newTime,
|
|
"status_operativo": status_operativo
|
|
};
|
|
|
|
// 🧹 AUTO-ARCHIVO DESDE LA APP: Si finaliza, lo quitamos del buzón de proveedores
|
|
const isFinalApp = stName.includes('finalizado') || stName.includes('terminado') || stName.includes('anulado');
|
|
const mainStatusApp = isFinalApp ? 'archived' : 'imported';
|
|
|
|
await pool.query('UPDATE scraped_services SET raw_data = $1, assigned_to = $2, status = $5 WHERE id = $3 AND owner_id = $4',
|
|
[JSON.stringify(updatedRawData), finalAssignedTo, id, req.user.accountId, mainStatusApp]
|
|
);
|
|
|
|
let logDetalle = `Estado modificado a: ${stName.toUpperCase() || 'MODIFICADO'}.`;
|
|
if (newDate) logDetalle += ` Cita para el ${newDate} a las ${newTime}.`;
|
|
await registrarMovimiento(id, req.user.sub, "Actualización desde App", logDetalle);
|
|
|
|
res.json({ ok: true });
|
|
|
|
// TAREAS EN SEGUNDO PLANO
|
|
(async () => {
|
|
try {
|
|
const statusChanged = String(status_operativo) !== String(rawActual.status_operativo);
|
|
const oldDate = rawActual.scheduled_date || "";
|
|
const dateChanged = newDate !== "" && newDate !== oldDate;
|
|
|
|
console.log(`🤖 [DEBUG APP-OP] Exp: ${id} | Estado: '${stName}' | statusChanged: ${statusChanged} | dateChanged: ${dateChanged}`);
|
|
|
|
// 🚀 LEER PROVEEDOR REAL (HOME SERVE O MULTIASISTENCIA)
|
|
const checkProv = await pool.query("SELECT provider FROM scraped_services WHERE id=$1", [id]);
|
|
const providerName = checkProv.rows[0]?.provider;
|
|
|
|
// BANDERAS INTELIGENTES
|
|
const isAsignado = stName.includes('asignado');
|
|
const isCitado = stName.includes('citado') || stName.includes('cita') || stName.includes('agendado');
|
|
const isNoLocalizado = stName.includes('no localizado') || stName.includes('buzon') || stName.includes('contesta');
|
|
|
|
// --- ASIGNADO ---
|
|
if (statusChanged && isAsignado) {
|
|
|
|
// Disparar Robot Inteligente
|
|
if (providerName === 'homeserve') triggerHomeServeRobot(req.user.accountId, id, 'assign').catch(console.error);
|
|
else if (providerName === 'multiasistencia') triggerMultiRobot(req.user.accountId, id, 'assign').catch(console.error);
|
|
|
|
// Notificar por WhatsApp y cambiar a Esperando al Cliente si tiene éxito
|
|
const waEnviadoExito = await triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_assigned');
|
|
if (waEnviadoExito) {
|
|
const estadoEsperando = await pool.query("SELECT id FROM service_statuses WHERE owner_id=$1 AND name='Esperando al Cliente' LIMIT 1", [req.user.accountId]);
|
|
if (estadoEsperando.rowCount > 0) {
|
|
updatedRawData.status_operativo = estadoEsperando.rows[0].id;
|
|
await pool.query('UPDATE scraped_services SET raw_data = $1 WHERE id = $2 AND owner_id = $3', [JSON.stringify(updatedRawData), id, req.user.accountId]);
|
|
}
|
|
}
|
|
}
|
|
// --- CITADO (CONFIRMAR CITA) ---
|
|
else if (isCitado && (statusChanged || dateChanged)) {
|
|
|
|
if (newDate !== "") {
|
|
// Disparar Robot Inteligente
|
|
if (providerName === 'homeserve') {
|
|
console.log(`✅ [APP-OP] Disparando robot HS: CITA (${newDate})`);
|
|
triggerHomeServeRobot(req.user.accountId, id, 'date').catch(console.error);
|
|
} else if (providerName === 'multiasistencia') {
|
|
console.log(`✅ [APP-OP] Disparando robot MULTI: CITA (${newDate})`);
|
|
triggerMultiRobot(req.user.accountId, id, 'date').catch(console.error);
|
|
}
|
|
}
|
|
|
|
// Notificar por WhatsApp
|
|
if (oldDate === "") await triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_date');
|
|
else if (oldDate !== newDate) await triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_update');
|
|
}
|
|
// --- NO LOCALIZADO ---
|
|
else if (isNoLocalizado && statusChanged) {
|
|
if (providerName === 'homeserve') {
|
|
console.log(`✅ [APP-OP] Disparando robot HS: NO LOCALIZADO`);
|
|
triggerHomeServeRobot(req.user.accountId, id, 'notfound').catch(console.error);
|
|
} else if (providerName === 'multiasistencia') {
|
|
console.log(`✅ [APP-OP] Disparando robot MULTI: NO LOCALIZADO`);
|
|
triggerMultiRobot(req.user.accountId, id, 'notfound').catch(console.error);
|
|
}
|
|
}
|
|
// --- CAMINO / FINALIZADO ---
|
|
else if (stName.includes('camino')) {
|
|
await triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_onway');
|
|
} else if (stName.includes('finalizado') || stName.includes('terminado')) {
|
|
if (!skip_survey) await triggerWhatsAppEvent(req.user.accountId, id, 'wa_evt_survey');
|
|
}
|
|
} catch (errBckg) {
|
|
console.error("Error en tareas de fondo:", errBckg);
|
|
}
|
|
})();
|
|
|
|
} catch (e) {
|
|
console.error("❌ ERROR EXACTO AL CAMBIAR ESTADO/CITA:", e.stack);
|
|
if (!res.headersSent) res.status(500).json({ ok: false, error: e.message, stack: e.stack });
|
|
}
|
|
});
|
|
|
|
|
|
// ==========================================
|
|
// 📞 RUTA PARA CLIENTE NO LOCALIZADO
|
|
// ==========================================
|
|
app.post("/services/not-found/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { id } = req.params;
|
|
const current = await pool.query('SELECT raw_data, provider, owner_id FROM scraped_services WHERE id=$1 AND owner_id=$2', [id, req.user.accountId]);
|
|
|
|
if (current.rowCount === 0) return res.status(404).json({ok: false});
|
|
|
|
const raw = current.rows[0].raw_data || {};
|
|
|
|
// Sumamos 1 al contador de llamadas
|
|
const currentCalls = parseInt(raw.called_times || 0) + 1;
|
|
raw.called_times = currentCalls;
|
|
|
|
// Guardamos en la base de datos
|
|
await pool.query("UPDATE scraped_services SET raw_data=$1 WHERE id=$2", [JSON.stringify(raw), id]);
|
|
|
|
// Intentamos enviar el WhatsApp usando la plantilla
|
|
let rawPhone = raw["Teléfono"] || raw["TELEFONOS"] || raw["TELEFONO"] || "";
|
|
let cleanPhoneToMatch = extractValidPhone(rawPhone);
|
|
|
|
if (cleanPhoneToMatch.length >= 9) { // Solo intentamos enviar si hay un número válido
|
|
|
|
// 🚨 Búsqueda flexible por si la plantilla se guardó con otro nombre interno
|
|
const tplQ = await pool.query("SELECT content FROM message_templates WHERE owner_id=$1 AND type IN ('not_found', 'unreachable', 'no_reply') LIMIT 1", [req.user.accountId]);
|
|
let text = tplQ.rowCount > 0 && tplQ.rows[0].content
|
|
? tplQ.rows[0].content
|
|
: `Hola {{NOMBRE}}, soy el técnico de {{COMPANIA}}. He intentado contactar contigo para agendar tu reparación (Exp. {{REFERENCIA}}), pero no ha sido posible. Por favor, pulsa aquí para elegir tu cita: {{ENLACE}}`;
|
|
|
|
const finalPhoneToSend = "34" + cleanPhoneToMatch;
|
|
let token = "ERROR";
|
|
const clientQ = await pool.query("SELECT portal_token FROM clients WHERE phone LIKE $1 AND owner_id=$2 LIMIT 1", [`%${cleanPhoneToMatch}%`, req.user.accountId]);
|
|
|
|
if (clientQ.rowCount > 0) {
|
|
token = clientQ.rows[0].portal_token;
|
|
} else {
|
|
const newToken = crypto.randomBytes(6).toString('hex');
|
|
const insertC = await pool.query(
|
|
"INSERT INTO clients (owner_id, full_name, phone, addresses, portal_token) VALUES ($1, $2, $3, '[]', $4) RETURNING portal_token",
|
|
[req.user.accountId, raw["Nombre Cliente"] || "Cliente", finalPhoneToSend, newToken]
|
|
);
|
|
token = insertC.rows[0].portal_token;
|
|
}
|
|
|
|
const linkMagico = `https://portal.integrarepara.es/?token=${token}&service=${id}`;
|
|
|
|
let fechaLimpia = raw["scheduled_date"] || "la fecha acordada";
|
|
if (fechaLimpia.includes("-")) {
|
|
const partes = fechaLimpia.split("-");
|
|
if (partes.length === 3) {
|
|
const fechaObj = new Date(partes[0], partes[1] - 1, partes[2], 12, 0, 0);
|
|
const diaSemana = fechaObj.toLocaleDateString('es-ES', { weekday: 'long' });
|
|
fechaLimpia = `(${diaSemana}) ${partes[2]}/${partes[1]}/${partes[0]}`;
|
|
}
|
|
}
|
|
|
|
// REEMPLAZO DE TODAS LAS VARIABLES (Como en la foto)
|
|
text = text.replace(/{{NOMBRE}}/g, raw["Nombre Cliente"] || raw["CLIENTE"] || "Cliente");
|
|
text = text.replace(/{{DIRECCION}}/g, raw["Dirección"] || raw["DOMICILIO"] || "su domicilio");
|
|
text = text.replace(/{{FECHA}}/g, fechaLimpia);
|
|
text = text.replace(/{{HORA}}/g, raw["scheduled_time"] || "la hora acordada");
|
|
text = text.replace(/{{COMPANIA}}/g, raw["Compañía"] || raw["COMPAÑIA"] || "su Aseguradora");
|
|
text = text.replace(/{{REFERENCIA}}/g, current.rows[0].service_ref || id);
|
|
text = text.replace(/{{ENLACE}}/g, linkMagico);
|
|
|
|
const userQ = await pool.query("SELECT wa_settings FROM users WHERE id=$1", [req.user.accountId]);
|
|
const settings = userQ.rows[0]?.wa_settings || {};
|
|
const useDelay = settings.wa_delay_enabled !== false;
|
|
|
|
// MODO PRUEBAS: Redirigir el mensaje a tu móvil
|
|
const MODO_PRUEBAS = false;
|
|
const MI_TELEFONO = "34667248132";
|
|
|
|
if (MODO_PRUEBAS) {
|
|
console.log(`🛡️ [MODO PRUEBAS NO LOCALIZADO] Desvío a tu móvil (${MI_TELEFONO})`);
|
|
const textoPrueba = `*(SIMULACIÓN NO LOCALIZADO PARA: ${finalPhoneToSend})*\n\n` + text;
|
|
await sendWhatsAppAuto(MI_TELEFONO, textoPrueba, `cliente_${req.user.accountId}`, useDelay);
|
|
} else {
|
|
await sendWhatsAppAuto(finalPhoneToSend, text, `cliente_${req.user.accountId}`, useDelay);
|
|
}
|
|
}
|
|
|
|
// --- INICIO TRAZABILIDAD ---
|
|
await registrarMovimiento(id, req.user.sub, "Intento de Contacto", `El operario reporta que el cliente no contesta. Total intentos: ${currentCalls}`);
|
|
|
|
// 🚀 DISPARAR ROBOTS SEGÚN PROVEEDOR
|
|
const providerName = current.rows[0].provider;
|
|
if (providerName === 'homeserve') {
|
|
console.log(`✅ [NO-LOCALIZADO] Disparando robot HS`);
|
|
triggerHomeServeRobot(req.user.accountId, id, 'notfound').catch(console.error);
|
|
} else if (providerName === 'multiasistencia') {
|
|
console.log(`✅ [NO-LOCALIZADO] Disparando robot MULTI`);
|
|
triggerMultiRobot(req.user.accountId, id, 'notfound').catch(console.error);
|
|
}
|
|
// --- FIN TRAZABILIDAD ---
|
|
|
|
res.json({ ok: true, called_times: currentCalls });
|
|
} catch (e) {
|
|
console.error("Error No Localizado:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 📝 RUTAS DE PLANTILLAS DE MENSAJES
|
|
// ==========================================
|
|
app.get("/templates", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query("SELECT type, content FROM message_templates WHERE owner_id=$1", [req.user.accountId]);
|
|
res.json({ ok: true, templates: q.rows });
|
|
} catch (e) {
|
|
res.status(500).json({ ok: false, error: e.message });
|
|
}
|
|
});
|
|
|
|
app.post("/templates", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { type, content } = req.body;
|
|
if (!type) return res.status(400).json({ ok: false, error: "Falta el tipo de plantilla" });
|
|
|
|
await pool.query(`
|
|
INSERT INTO message_templates (owner_id, type, content)
|
|
VALUES ($1, $2, $3)
|
|
ON CONFLICT (owner_id, type) DO UPDATE SET content = EXCLUDED.content
|
|
`, [req.user.accountId, type, content || ""]);
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("Error guardando plantilla:", e);
|
|
res.status(500).json({ ok: false, error: e.message });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🎨 RUTAS DE ESTADOS DEL SISTEMA (SAAS COMPLETO)
|
|
// ==========================================
|
|
app.get("/statuses", authMiddleware, async (req, res) => {
|
|
try {
|
|
// 1. FORZAMOS LA INYECCIÓN/ACTUALIZACIÓN SIEMPRE
|
|
const defaults = [
|
|
{name:'Pendiente de Asignar', c:'gray', d:true, f:false, sys:true},
|
|
{name:'Asignado', c:'blue', d:false, f:false, sys:true},
|
|
{name:'Esperando al Cliente', c:'amber', d:false, f:false, sys:true},
|
|
{name:'Citado', c:'emerald', d:false, f:false, sys:true},
|
|
{name:'En espera de Compañía / Perito', c:'blue', d:false, f:false, sys:true}, // <--- NUEVO
|
|
{name:'De Camino', c:'indigo', d:false, f:false, sys:true},
|
|
{name:'Trabajando', c:'orange', d:false, f:false, sys:true},
|
|
{name:'Incidencia', c:'red', d:false, f:false, sys:true},
|
|
{name:'Desasignado', c:'rose', d:false, f:false, sys:true},
|
|
{name:'Finalizado', c:'purple', d:false, f:true, sys:true},
|
|
{name:'Anulado', c:'gray', d:false, f:true, sys:true}
|
|
];
|
|
|
|
for (const s of defaults) {
|
|
const check = await pool.query("SELECT id FROM service_statuses WHERE owner_id=$1 AND name=$2", [req.user.accountId, s.name]);
|
|
if(check.rowCount === 0){
|
|
await pool.query("INSERT INTO service_statuses (owner_id,name,color,is_default,is_final,is_system) VALUES ($1,$2,$3,$4,$5,$6)", [req.user.accountId,s.name,s.c,s.d,s.f,s.sys]);
|
|
} else {
|
|
await pool.query("UPDATE service_statuses SET is_system=true, color=$2, is_final=$3 WHERE id=$1", [check.rows[0].id, s.c, s.f]);
|
|
}
|
|
}
|
|
|
|
// 🧹 Limpiamos el candado a los viejos (Asegura que esta parte se mantiene igual)
|
|
const nombresOficiales = defaults.map(d => d.name);
|
|
await pool.query("UPDATE service_statuses SET is_system=false WHERE owner_id=$1 AND name != ALL($2::text[])", [req.user.accountId, nombresOficiales]);
|
|
|
|
// 🚀 FUSIÓN AUTOMÁTICA: Movemos todo lo viejo al nuevo y borramos el fantasma
|
|
let currentDb = await pool.query("SELECT * FROM service_statuses WHERE owner_id=$1", [req.user.accountId]);
|
|
const idEsperando = currentDb.rows.find(s => s.name === 'Esperando al Cliente')?.id;
|
|
const idPendiente = currentDb.rows.find(s => s.name === 'Pendiente de Cita')?.id;
|
|
|
|
if (idEsperando && idPendiente) {
|
|
// Pasamos los servicios normales
|
|
await pool.query("UPDATE services SET status_id = $1 WHERE status_id = $2 AND owner_id = $3", [idEsperando, idPendiente, req.user.accountId]);
|
|
// Pasamos los servicios del panel operativo (JSON)
|
|
await pool.query(`UPDATE scraped_services SET raw_data = jsonb_set(COALESCE(raw_data, '{}'::jsonb), '{status_operativo}', to_jsonb($1::text)) WHERE raw_data->>'status_operativo' = $2 AND owner_id = $3`, [String(idEsperando), String(idPendiente), req.user.accountId]);
|
|
// Exterminamos "Pendiente de Cita"
|
|
await pool.query("DELETE FROM service_statuses WHERE id = $1 AND owner_id = $2", [idPendiente, req.user.accountId]);
|
|
}
|
|
|
|
// 2. RECUPERAMOS LOS ESTADOS LIMPIOS
|
|
let q = await pool.query("SELECT * FROM service_statuses WHERE owner_id=$1", [req.user.accountId]);
|
|
|
|
// ORDENAMOS
|
|
let sortedStatuses = q.rows.sort((a, b) => {
|
|
let idxA = nombresOficiales.indexOf(a.name);
|
|
let idxB = nombresOficiales.indexOf(b.name);
|
|
if(idxA === -1) idxA = 99;
|
|
if(idxB === -1) idxB = 99;
|
|
return idxA - idxB;
|
|
});
|
|
|
|
res.json({ ok: true, statuses: sortedStatuses });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.get("/clients/search", authMiddleware, async (req, res) => { try { const { phone } = req.query; const p = normalizePhone(phone); if(!p) return res.json({ok:true,client:null}); const q = await pool.query("SELECT * FROM clients WHERE phone=$1 AND owner_id=$2 LIMIT 1", [p, req.user.accountId]); res.json({ ok: true, client: q.rows[0] || null }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
|
|
// --- ENDPOINT PARA GENERAR ENLACE AL PORTAL DEL CLIENTE DESDE LA APP ---
|
|
app.post('/clients/ensure', authMiddleware, async (req, res) => {
|
|
try {
|
|
const { phone, name, address } = req.body;
|
|
if (!phone) return res.status(400).json({ ok: false, error: "Teléfono obligatorio" });
|
|
|
|
const cleanPhone = phone.replace('+34', '').replace(/\s+/g, '').trim();
|
|
const ownerId = req.user.accountId;
|
|
|
|
const q = await pool.query("SELECT * FROM clients WHERE phone LIKE $1 AND owner_id = $2 LIMIT 1", [`%${cleanPhone}%`, ownerId]);
|
|
|
|
if (q.rowCount > 0) {
|
|
let client = q.rows[0];
|
|
// PARCHE: Si el cliente existe pero no tiene token (porque es antiguo), se lo creamos
|
|
if (!client.portal_token) {
|
|
client.portal_token = crypto.randomBytes(6).toString('hex');
|
|
await pool.query("UPDATE clients SET portal_token = $1 WHERE id = $2", [client.portal_token, client.id]);
|
|
}
|
|
res.json({ ok: true, client });
|
|
} else {
|
|
const newToken = crypto.randomBytes(6).toString('hex');
|
|
const insert = await pool.query(
|
|
"INSERT INTO clients (owner_id, full_name, phone, addresses, portal_token) VALUES ($1, $2, $3, $4, $5) RETURNING portal_token",
|
|
[ownerId, name || "Cliente", phone, JSON.stringify([address || ""]), newToken]
|
|
);
|
|
res.json({ ok: true, client: { portal_token: insert.rows[0].portal_token } });
|
|
}
|
|
} catch (e) {
|
|
res.status(500).json({ ok: false, error: "Error interno del servidor" });
|
|
}
|
|
});
|
|
|
|
|
|
app.get("/companies", authMiddleware, async (req, res) => { try { const q = await pool.query("SELECT * FROM companies WHERE owner_id=$1 ORDER BY name ASC", [req.user.accountId]); res.json({ ok: true, companies: q.rows }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.post("/companies", authMiddleware, async (req, res) => { try { const { name } = req.body; await pool.query("INSERT INTO companies (name, owner_id) VALUES ($1, $2)", [name, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.delete("/companies/:id", authMiddleware, async (req, res) => { try { await pool.query("DELETE FROM companies WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
|
|
// AÑADIDO: Filtro estricto para que solo devuelva operarios que estén en estado 'active'
|
|
app.get("/operators", authMiddleware, async (req, res) => {
|
|
try {
|
|
const guildId = req.query.guild_id;
|
|
let query = `SELECT u.id, u.full_name, u.zones FROM users u WHERE u.owner_id=$1 AND u.role='operario' AND u.status='active'`;
|
|
const params = [req.user.accountId];
|
|
if (guildId) { query = `SELECT u.id, u.full_name, u.zones FROM users u JOIN user_guilds ug ON u.id = ug.user_id WHERE u.owner_id=$1 AND u.role='operario' AND u.status='active' AND ug.guild_id=$2`; params.push(guildId); }
|
|
query += ` ORDER BY u.full_name ASC`;
|
|
const q = await pool.query(query, params);
|
|
res.json({ ok: true, operators: q.rows });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.get("/zones", authMiddleware, async (req, res) => { try { const q = await pool.query("SELECT * FROM zones WHERE owner_id=$1 ORDER BY name ASC", [req.user.accountId]); res.json({ ok: true, zones: q.rows }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.post("/zones", authMiddleware, async (req, res) => { try { const { name } = req.body; await pool.query("INSERT INTO zones (name, owner_id) VALUES ($1, $2)", [name, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.delete("/zones/:id", authMiddleware, async (req, res) => { try { await pool.query("DELETE FROM zones WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.get("/zones/:id/operators", authMiddleware, async (req, res) => { try { const q = await pool.query("SELECT user_id FROM user_zones WHERE zone_id=$1", [req.params.id]); res.json({ ok: true, assignedIds: q.rows.map(r=>r.user_id) }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.post("/zones/:id/assign", authMiddleware, async (req, res) => { const client = await pool.connect(); try { const { operator_ids } = req.body; await client.query('BEGIN'); await client.query("DELETE FROM user_zones WHERE zone_id=$1", [req.params.id]); if(operator_ids) for(const uid of operator_ids) await client.query("INSERT INTO user_zones (user_id, zone_id) VALUES ($1, $2)", [uid, req.params.id]); await client.query('COMMIT'); res.json({ok:true}); } catch(e){ await client.query('ROLLBACK'); res.status(500).json({ok:false}); } finally { client.release(); } });
|
|
|
|
app.get("/api/geo/municipios/:provincia", authMiddleware, async (req, res) => { try { let { provincia } = req.params; const provClean = provincia.toUpperCase().normalize("NFD").replace(/[\u0300-\u036f]/g, ""); const q = await pool.query("SELECT municipio, codigo_postal FROM master_geo_es WHERE provincia = $1 ORDER BY municipio ASC", [provClean]); res.json({ ok: true, municipios: q.rows }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.patch("/admin/users/:id/status", authMiddleware, async (req, res) => { try { const { status } = req.body; await pool.query("UPDATE users SET status = $1 WHERE id = $2 AND owner_id = $3", [status, req.params.id, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.get("/admin/users", authMiddleware, async (req, res) => { try { const q = await pool.query(`SELECT u.id, u.full_name, u.email, u.phone, u.role, u.zones, u.status, COALESCE(json_agg(g.id) FILTER (WHERE g.id IS NOT NULL), '[]') as guilds FROM users u LEFT JOIN user_guilds ug ON u.id=ug.user_id LEFT JOIN guilds g ON ug.guild_id=g.id WHERE u.owner_id=$1 GROUP BY u.id ORDER BY u.id DESC`, [req.user.accountId]); res.json({ ok: true, users: q.rows }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.post("/admin/users", authMiddleware, async (req, res) => { const client = await pool.connect(); try { const { fullName, email, password, role, guilds, phone, zones } = req.body; if (!email || !password || !fullName || !phone) return res.status(400).json({ ok: false }); const p = normalizePhone(phone); const hash = await bcrypt.hash(password, 10); const check = await client.query("SELECT id FROM users WHERE (phone=$1 OR email=$2) AND owner_id=$3", [p, email, req.user.accountId]); if (check.rowCount > 0) return res.status(400).json({ ok: false, error: "Duplicado" }); await client.query('BEGIN'); const insert = await client.query("INSERT INTO users (full_name, email, password_hash, role, phone, is_verified, owner_id, zones, status) VALUES ($1, $2, $3, $4, $5, TRUE, $6, $7, 'active') RETURNING id", [fullName, email, hash, role || 'operario', p, req.user.accountId, JSON.stringify(zones || [])]); const uid = insert.rows[0].id; if (guilds) for (const gid of guilds) await client.query("INSERT INTO user_guilds (user_id, guild_id) VALUES ($1, $2)", [uid, gid]); await client.query('COMMIT'); res.json({ ok: true }); } catch (e) { await client.query('ROLLBACK'); res.status(500).json({ ok: false }); } finally { client.release(); } });
|
|
app.put("/admin/users/:id", authMiddleware, async (req, res) => { const client = await pool.connect(); try { const userId = req.params.id; const { fullName, email, phone, role, guilds, password, zones } = req.body; const p = normalizePhone(phone); await client.query('BEGIN'); if(password) { const hash = await bcrypt.hash(password, 10); await client.query("UPDATE users SET full_name=$1, email=$2, phone=$3, role=$4, password_hash=$5, zones=$6 WHERE id=$7", [fullName, email, p, role, hash, JSON.stringify(zones || []), userId]); } else { await client.query("UPDATE users SET full_name=$1, email=$2, phone=$3, role=$4, zones=$5 WHERE id=$6", [fullName, email, p, role, JSON.stringify(zones || []), userId]); } if (guilds && Array.isArray(guilds)) { await client.query("DELETE FROM user_guilds WHERE user_id=$1", [userId]); for (const gid of guilds) await client.query("INSERT INTO user_guilds (user_id, guild_id) VALUES ($1, $2)", [userId, gid]); } await client.query('COMMIT'); res.json({ ok: true }); } catch (e) { await client.query('ROLLBACK'); res.status(500).json({ ok: false }); } finally { client.release(); } });
|
|
app.delete("/admin/users/:id", authMiddleware, async (req, res) => { try { await pool.query("DELETE FROM users WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
|
|
// ==========================================
|
|
// 🏢 CONFIGURACIÓN EMPRESA (COLORES, LOGO, PORTAL)
|
|
// ==========================================
|
|
app.get("/config/company", authMiddleware, async (req, res) => {
|
|
try {
|
|
// 🔎 AÑADIMOS 'billing_settings' A LA CONSULTA
|
|
const q = await pool.query("SELECT company_slug, full_name, plan_tier, company_logo, portal_settings, app_settings, billing_settings FROM users WHERE id=$1", [req.user.accountId]);
|
|
res.json({ ok: true, config: q.rows[0] || {} });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.post("/config/company", authMiddleware, async (req, res) => {
|
|
const client = await pool.connect();
|
|
try {
|
|
const { slug, company_name, company_logo, portal_settings, app_settings, billing_settings } = req.body;
|
|
|
|
// 1. Manejo del Slug (Enlace)
|
|
let cleanSlug = null;
|
|
if (slug) {
|
|
cleanSlug = slug.toLowerCase().replace(/[^a-z0-9-]/g, "");
|
|
const check = await client.query("SELECT id FROM users WHERE company_slug=$1 AND id != $2", [cleanSlug, req.user.accountId]);
|
|
if (check.rowCount > 0) return res.status(400).json({ ok: false, error: "Enlace en uso" });
|
|
}
|
|
|
|
// 2. Asegurar que existe la columna de facturación
|
|
await client.query(`ALTER TABLE users ADD COLUMN IF NOT EXISTS billing_settings JSONB DEFAULT '{}'`);
|
|
|
|
// 3. UPDATE Inteligente: Solo cambia lo que le enviamos, el resto lo deja como está
|
|
await client.query(`
|
|
UPDATE users
|
|
SET company_slug = COALESCE($1, company_slug),
|
|
full_name = COALESCE($2, full_name),
|
|
company_logo = COALESCE($3, company_logo),
|
|
portal_settings = COALESCE(portal_settings, '{}'::jsonb) || COALESCE($4, '{}'::jsonb),
|
|
app_settings = COALESCE(app_settings, '{}'::jsonb) || COALESCE($5, '{}'::jsonb),
|
|
billing_settings = COALESCE(billing_settings, '{}'::jsonb) || COALESCE($6, '{}'::jsonb)
|
|
WHERE id = $7
|
|
`, [
|
|
cleanSlug,
|
|
company_name ?? null,
|
|
company_logo ?? null,
|
|
portal_settings ? JSON.stringify(portal_settings) : null,
|
|
app_settings ? JSON.stringify(app_settings) : null,
|
|
billing_settings ? JSON.stringify(billing_settings) : null,
|
|
req.user.accountId
|
|
]);
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("❌ Error guardando config:", e);
|
|
res.status(500).json({ ok: false });
|
|
} finally { client.release(); }
|
|
});
|
|
|
|
app.get("/config/company", authMiddleware, async (req, res) => {
|
|
try {
|
|
// 4. Modificamos también el GET para que devuelva los datos de facturación al Frontend
|
|
const q = await pool.query("SELECT company_slug, full_name, plan_tier, company_logo, portal_settings, app_settings, billing_settings FROM users WHERE id=$1", [req.user.accountId]);
|
|
res.json({ ok: true, config: q.rows[0] || {} });
|
|
} catch (e) {
|
|
// Si falla porque la columna aún no se ha creado (el usuario nunca ha guardado), devolvemos el resto normal
|
|
try {
|
|
const fallback = await pool.query("SELECT company_slug, full_name, plan_tier, company_logo, portal_settings, app_settings FROM users WHERE id=$1", [req.user.accountId]);
|
|
res.json({ ok: true, config: fallback.rows[0] || {} });
|
|
} catch(fallbackError) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
}
|
|
});
|
|
|
|
// RUTA: Alta de expediente manual con validación de cliente
|
|
app.post("/services/manual-high", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { phone, name, address, description, guild_id, assigned_to, duration_minutes, mode, is_company, company_name, company_ref } = req.body;
|
|
const ownerId = req.user.accountId;
|
|
|
|
// 1. Manejo del Cliente (Buscamos si existe por teléfono)
|
|
const cleanPhone = phone.replace(/\D/g, "");
|
|
let clientQ = await pool.query("SELECT id, addresses FROM clients WHERE phone LIKE $1 AND owner_id = $2", [`%${cleanPhone}%`, ownerId]);
|
|
|
|
let clientId;
|
|
if (clientQ.rowCount > 0) {
|
|
clientId = clientQ.rows[0].id;
|
|
let currentAddrs = clientQ.rows[0].addresses || [];
|
|
// Si la dirección es nueva, la añadimos a su ficha
|
|
if (!currentAddrs.includes(address)) {
|
|
currentAddrs.push(address);
|
|
await pool.query("UPDATE clients SET addresses = $1 WHERE id = $2", [JSON.stringify(currentAddrs), clientId]);
|
|
}
|
|
} else {
|
|
// Si no existe, creamos cliente nuevo
|
|
const token = crypto.randomBytes(6).toString('hex');
|
|
const newClient = await pool.query(
|
|
"INSERT INTO clients (owner_id, full_name, phone, addresses, portal_token) VALUES ($1, $2, $3, $4, $5) RETURNING id",
|
|
[ownerId, name, phone, JSON.stringify([address]), token]
|
|
);
|
|
clientId = newClient.rows[0].id;
|
|
}
|
|
|
|
// 2. Crear el Expediente
|
|
const rawData = {
|
|
"Nombre Cliente": name,
|
|
"Teléfono": phone,
|
|
"Dirección": address,
|
|
"Descripción": description,
|
|
"guild_id": guild_id,
|
|
"scheduled_date": "",
|
|
"scheduled_time": "",
|
|
"duration_minutes": duration_minutes || 60,
|
|
"Compañía": is_company ? company_name : "Particular"
|
|
};
|
|
|
|
const serviceReference = is_company ? company_ref : `M-${Date.now().toString().slice(-6)}`;
|
|
|
|
const insertSvc = await pool.query(
|
|
`INSERT INTO scraped_services (owner_id, provider, service_ref, status, automation_status, assigned_to, raw_data)
|
|
VALUES ($1, 'MANUAL', $2, 'pending', $3, $4, $5) RETURNING id`,
|
|
[
|
|
ownerId,
|
|
serviceReference,
|
|
mode === 'auto' ? 'in_progress' : 'manual',
|
|
assigned_to || null,
|
|
JSON.stringify(rawData)
|
|
]
|
|
);
|
|
|
|
const newId = insertSvc.rows[0].id;
|
|
|
|
// 3. Si se eligió "Mandar a la bolsa", llamamos internamente al robot
|
|
if (mode === 'auto' && guild_id) {
|
|
const port = process.env.PORT || 3000;
|
|
fetch(`http://127.0.0.1:${port}/providers/automate/${newId}`, {
|
|
method: 'POST',
|
|
headers: { 'Content-Type': 'application/json', 'Authorization': req.headers.authorization },
|
|
body: JSON.stringify({ guild_id, cp: "00000" })
|
|
}).catch(e => console.error("Error lanzando bolsa:", e));
|
|
}
|
|
|
|
// --- TRAZABILIDAD ---
|
|
await registrarMovimiento(newId, req.user.sub, "Alta Manual", `Servicio creado manualmente (${rawData["Compañía"]}).`);
|
|
|
|
res.json({ ok: true, id: newId });
|
|
} catch (e) {
|
|
console.error("Error Alta Manual:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🛠️ RUTAS DE GREMIOS E INTELIGENCIA ARTIFICIAL
|
|
// ==========================================
|
|
app.get("/guilds", authMiddleware, async (req, res) => {
|
|
try {
|
|
let q = await pool.query("SELECT id, name, ia_keywords FROM guilds WHERE owner_id=$1 ORDER BY name ASC", [req.user.accountId]);
|
|
if (q.rowCount === 0) {
|
|
const defaults = [
|
|
{ n: "ELECTRICISTA", kw: '["electric", "cortocircuito", "cuadro electrico", "salto de plomos", "apagon", "diferencial", "icp", "magnetotermico", "chispazo", "sin luz", "cableado", "derivacion", "no hay luz", "salta el termico"]' },
|
|
{ n: "FONTANERIA", kw: '["fontaner", "fuga de agua", "tuberia", "atasco", "desatasco", "bote sifonico", "llave de paso", "calentador", "termo", "radiador", "caldera", "gotera", "inundacion", "filtracion", "bajante", "humedad"]' },
|
|
{ n: "CRISTALERIA", kw: '["cristal", "vidrio", "ventana rota", "escaparate", "luna", "espejo", "climalit", "doble acristalamiento", "velux", "rotura"]' },
|
|
{ n: "PERSIANAS", kw: '["motor persiana", "eje persiana", "persianista", "persiana atascada", "rotura de persiana", "domotica persiana"]' },
|
|
{ n: "CARPINTERIA", kw: '["carpinter", "puerta de madera", "bisagra", "marco", "rodapie", "tarima", "armario", "cepillar puerta", "cajon", "encimera", "madera hinchada"]' },
|
|
{ n: "ALBAÑILERIA", kw: '["albañil", "cemento", "yeso", "ladrillo", "azulejo", "desconchado", "grieta", "muro", "alicatado"]' },
|
|
{ n: "MANITAS ELECTRICISTA", kw: '["manitas electric", "cambiar bombilla", "colgar lampara", "instalar foco", "fluorescente", "casquillo", "lampara del dormitorio", "cambiar enchufe", "embellecedor"]' },
|
|
{ n: "MANITAS FONTANERIA", kw: '["manitas fontaner", "cambiar grifo", "sellar bañera", "silicona", "latiguillo", "alcachofa", "tapon", "cambiar cisterna", "descargador"]' },
|
|
{ n: "MANITAS PERSIANAS", kw: '["manitas persian", "cambiar cinta", "cuerda persiana", "recogedor", "atasco persiana", "lamas rotas", "persiana descolgada"]' },
|
|
{ n: "MANITAS GENERAL", kw: '["bombin", "colgar cuadro", "soporte tv", "estanteria", "montar mueble", "ikea", "cortina", "riel", "estor", "agujero", "taladro", "picaporte", "colgar espejo"]' }
|
|
];
|
|
for (const g of defaults) { await pool.query("INSERT INTO guilds (owner_id, name, ia_keywords) VALUES ($1, $2, $3::jsonb)", [req.user.accountId, g.n, g.kw]); }
|
|
q = await pool.query("SELECT id, name, ia_keywords FROM guilds WHERE owner_id=$1 ORDER BY name ASC", [req.user.accountId]);
|
|
}
|
|
res.json({ ok: true, guilds: q.rows });
|
|
} catch (e) { res.status(500).json({ ok: false }); }
|
|
});
|
|
|
|
app.post("/guilds", authMiddleware, async (req, res) => { try { const { name } = req.body; await pool.query("INSERT INTO guilds (name, owner_id) VALUES ($1, $2)", [name, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
app.delete("/guilds/:id", authMiddleware, async (req, res) => { try { await pool.query("DELETE FROM guilds WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]); res.json({ ok: true }); } catch (e) { res.status(500).json({ ok: false }); } });
|
|
|
|
app.put("/guilds/:id/ia-rules", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { keywords } = req.body;
|
|
const guildId = req.params.id;
|
|
const safeKeywords = Array.isArray(keywords) ? keywords : [];
|
|
await pool.query("UPDATE guilds SET ia_keywords = $1 WHERE id = $2 AND owner_id = $3", [JSON.stringify(safeKeywords), guildId, req.user.accountId]);
|
|
res.json({ ok: true });
|
|
} catch (e) { res.status(500).json({ ok: false, error: e.message }); }
|
|
});
|
|
|
|
// ==========================================
|
|
// 🏆 MOTOR DE RANKING Y ESTADÍSTICAS
|
|
// ==========================================
|
|
|
|
function calculateScore(services) {
|
|
let score = 0;
|
|
const now = new Date();
|
|
const thirtyDaysAgo = new Date(now.getTime() - (30 * 24 * 60 * 60 * 1000));
|
|
|
|
// Separar servicios (usamos created_at para medir el último mes)
|
|
const openServices = services.filter(s => !s.is_final);
|
|
const closedLast30Days = services.filter(s => s.is_final && new Date(s.created_at) >= thirtyDaysAgo);
|
|
|
|
// --- 1. VELOCIDAD DE CIERRE (Max 30 Puntos) ---
|
|
let scoreCierre = 0;
|
|
if (closedLast30Days.length > 0) {
|
|
let totalDaysToClose = 0;
|
|
closedLast30Days.forEach(s => {
|
|
const created = new Date(s.created_at);
|
|
const closed = new Date(); // Estimamos el cierre en el ciclo actual
|
|
totalDaysToClose += Math.max(1, (closed - created) / (1000 * 60 * 60 * 24));
|
|
});
|
|
const avgCloseDays = totalDaysToClose / closedLast30Days.length;
|
|
|
|
if (avgCloseDays <= 2) scoreCierre = 30;
|
|
else if (avgCloseDays >= 14) scoreCierre = 0;
|
|
else scoreCierre = 30 - ((avgCloseDays - 2) * (30 / 12));
|
|
}
|
|
|
|
// --- 2. CITA RÁPIDA < 24h (Max 30 Puntos) ---
|
|
let scoreCita = 0;
|
|
let validSchedules = 0;
|
|
let fastSchedules = 0;
|
|
|
|
const recentServices = services.filter(s => new Date(s.created_at) >= thirtyDaysAgo);
|
|
recentServices.forEach(s => {
|
|
const raw = s.raw_data || {};
|
|
if (raw.scheduled_date) {
|
|
validSchedules++;
|
|
const created = new Date(s.created_at);
|
|
const [y, m, d] = raw.scheduled_date.split('-');
|
|
const schedDate = new Date(y, m - 1, d);
|
|
|
|
const diffDays = (schedDate - created) / (1000 * 60 * 60 * 24);
|
|
if (diffDays <= 1.5) fastSchedules++;
|
|
}
|
|
});
|
|
|
|
if (validSchedules > 0) {
|
|
const fastRatio = fastSchedules / validSchedules;
|
|
scoreCita = fastRatio * 30;
|
|
}
|
|
|
|
// --- 3. VOLUMEN DE TRABAJO AL DÍA (Max 20 Puntos) ---
|
|
let scoreVolumen = 0;
|
|
const closedPerDay = closedLast30Days.length / 22;
|
|
|
|
if (closedPerDay >= 3) scoreVolumen = 20;
|
|
else scoreVolumen = (closedPerDay / 3) * 20;
|
|
|
|
// --- 4. PENALIZACIÓN POR RE-CITAS (Max 20 Puntos) ---
|
|
let scoreRecitas = 20;
|
|
let totalCalled = 0;
|
|
recentServices.forEach(s => {
|
|
const raw = s.raw_data || {};
|
|
const calls = parseInt(raw.called_times || 0);
|
|
if (calls > 1) totalCalled += (calls - 1);
|
|
});
|
|
|
|
scoreRecitas = Math.max(0, 20 - (totalCalled * 2));
|
|
|
|
// --- SUMA BASE ---
|
|
let totalScore = scoreCierre + scoreCita + scoreVolumen + scoreRecitas;
|
|
|
|
// --- 5. PENALIZACIÓN POR ACUMULACIÓN DE ABIERTOS ---
|
|
let penalizacionAbiertos = 0;
|
|
if (openServices.length > 15) {
|
|
penalizacionAbiertos = (openServices.length - 15) * 1.5;
|
|
}
|
|
|
|
totalScore -= penalizacionAbiertos;
|
|
totalScore = Math.min(100, Math.max(0, totalScore));
|
|
|
|
return {
|
|
score: Math.round(totalScore),
|
|
details: {
|
|
cierre: Math.round(scoreCierre),
|
|
cita: Math.round(scoreCita),
|
|
volumen: Math.round(scoreVolumen),
|
|
recitas: Math.round(scoreRecitas),
|
|
penalizacion: Math.round(penalizacionAbiertos),
|
|
abiertos: openServices.length,
|
|
cerrados_mes: closedLast30Days.length
|
|
}
|
|
};
|
|
}
|
|
|
|
// RUTA GET PARA EL RANKING
|
|
app.get("/ranking", authMiddleware, async (req, res) => {
|
|
try {
|
|
// CORRECCIÓN: Hemos quitado "updated_at" de aquí para evitar que la base de datos se queje
|
|
const q = await pool.query(`
|
|
SELECT id, created_at, raw_data,
|
|
(SELECT is_final FROM service_statuses WHERE id::text = raw_data->>'status_operativo') as is_final
|
|
FROM scraped_services
|
|
WHERE assigned_to = $1
|
|
`, [req.user.sub]);
|
|
|
|
const rankingData = calculateScore(q.rows);
|
|
|
|
await pool.query(
|
|
"UPDATE users SET ranking_score = $1, ranking_data = $2 WHERE id = $3",
|
|
[rankingData.score, rankingData.details, req.user.sub]
|
|
);
|
|
|
|
res.json({ ok: true, ranking: rankingData });
|
|
|
|
} catch (error) {
|
|
console.error("Error en ranking:", error);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
|
|
// ==========================================
|
|
// 📍 MOTOR GPS: RASTREO EN TIEMPO REAL
|
|
// ==========================================
|
|
|
|
// El operario envía su ubicación
|
|
app.post("/services/:id/location", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { lat, lng } = req.body;
|
|
if (!lat || !lng) return res.status(400).json({ ok: false });
|
|
|
|
const locData = { lat, lng, updated_at: new Date().toISOString() };
|
|
|
|
// CORRECCIÓN: Ahora usa owner_id para que funcione aunque el admin esté haciendo la prueba
|
|
await pool.query(`
|
|
UPDATE scraped_services
|
|
SET raw_data = jsonb_set(COALESCE(raw_data, '{}'::jsonb), '{worker_location}', $1::jsonb)
|
|
WHERE id = $2 AND owner_id = $3
|
|
`, [JSON.stringify(locData), req.params.id, req.user.accountId]);
|
|
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// El cliente consulta la ubicación
|
|
app.get("/public/portal/:token/location/:serviceId", async (req, res) => {
|
|
try {
|
|
const { token, serviceId } = req.params;
|
|
const clientQ = await pool.query("SELECT owner_id FROM clients WHERE portal_token = $1", [token]);
|
|
if (clientQ.rowCount === 0) return res.status(404).json({ ok: false });
|
|
|
|
const serviceQ = await pool.query("SELECT raw_data FROM scraped_services WHERE id = $1 AND owner_id = $2", [serviceId, clientQ.rows[0].owner_id]);
|
|
if (serviceQ.rowCount === 0) return res.status(404).json({ ok: false });
|
|
|
|
const loc = serviceQ.rows[0].raw_data.worker_location || null;
|
|
res.json({ ok: true, location: loc });
|
|
} catch (e) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
|
|
// ==========================================
|
|
// 🔗 RUTAS PARA ACEPTAR/RECHAZAR AVISOS (PANTALLA OPERARIOS)
|
|
// ==========================================
|
|
|
|
app.get("/public/assignment/:token", async (req, res) => {
|
|
try {
|
|
const { token } = req.params;
|
|
// 🧠 AÑADIDO: Subconsulta mágica para sacar el nombre real del Gremio
|
|
const q = await pool.query(`
|
|
SELECT ap.*, s.raw_data, s.service_ref, s.is_urgent, u.full_name,
|
|
(SELECT name FROM guilds WHERE id::text = s.raw_data->>'guild_id' LIMIT 1) as real_guild_name
|
|
FROM assignment_pings ap
|
|
JOIN scraped_services s ON ap.scraped_id = s.id
|
|
JOIN users u ON ap.user_id = u.id
|
|
WHERE ap.token = $1
|
|
`, [token]);
|
|
|
|
if (q.rowCount === 0) return res.status(404).json({ ok: false, error: "Asignación no encontrada" });
|
|
|
|
const assign = q.rows[0];
|
|
|
|
if (assign.status !== 'pending') {
|
|
return res.json({ ok: false, error: "Este aviso ya fue " + (assign.status === 'accepted' ? 'aceptado' : 'rechazado o ha caducado.') });
|
|
}
|
|
|
|
if (new Date() > new Date(assign.expires_at)) {
|
|
await pool.query("UPDATE assignment_pings SET status = 'expired' WHERE id = $1", [assign.id]);
|
|
return res.json({ ok: false, error: "El tiempo para aceptar este aviso ha caducado." });
|
|
}
|
|
|
|
// Parsear datos para enviarlos bonitos a la pantalla de aceptar.html
|
|
const raw = assign.raw_data || {};
|
|
const serviceData = {
|
|
"Gremio": assign.real_guild_name || raw["Gremio"] || raw.guild_name || "Servicio General",
|
|
"Expediente": assign.service_ref || raw["Referencia"] || "Sin Ref",
|
|
"Dirección": raw["Dirección"] || raw["DOMICILIO"] || "",
|
|
"Población": raw["Población"] || raw["POBLACION-PROVINCIA"] || "",
|
|
"Código Postal": raw["Código Postal"] || "",
|
|
"Descripción": raw["Descripción"] || raw["DESCRIPCION"] || "Revisar en el lugar."
|
|
};
|
|
|
|
res.json({ ok: true, service: serviceData, debug: { hora_limite_bd: assign.expires_at } });
|
|
} catch (e) {
|
|
console.error("Error al obtener asignación:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
app.post("/public/assignment/respond", async (req, res) => {
|
|
const client = await pool.connect();
|
|
try {
|
|
const { token, action } = req.body;
|
|
|
|
if (!token || !action) return res.status(400).json({ ok: false, error: "Faltan datos" });
|
|
|
|
await client.query('BEGIN');
|
|
|
|
// 1. Validar ping bloqueando la fila
|
|
const qPing = await client.query("SELECT * FROM assignment_pings WHERE token = $1 AND status = 'pending' FOR UPDATE", [token]);
|
|
if (qPing.rowCount === 0) {
|
|
await client.query('ROLLBACK');
|
|
return res.status(400).json({ ok: false, error: "Este aviso ya no está disponible." });
|
|
}
|
|
|
|
const ping = qPing.rows[0];
|
|
|
|
if (action === 'reject') {
|
|
await client.query("UPDATE assignment_pings SET status = 'rejected' WHERE id = $1", [ping.id]);
|
|
await client.query('COMMIT');
|
|
|
|
// --- INICIO TRAZABILIDAD ---
|
|
await registrarMovimiento(ping.scraped_id, ping.user_id, "Servicio Aceptado", "El operario ha aceptado el aviso desde su teléfono móvil.");
|
|
// --- FIN TRAZABILIDAD ---
|
|
|
|
|
|
return res.json({ ok: true });
|
|
}
|
|
|
|
if (action === 'accept') {
|
|
// 2. Marcar ping como aceptado
|
|
await client.query("UPDATE assignment_pings SET status = 'accepted' WHERE id = $1", [ping.id]);
|
|
|
|
// 3. Sacar datos del servicio
|
|
const sQ = await client.query("SELECT owner_id, raw_data FROM scraped_services WHERE id = $1", [ping.scraped_id]);
|
|
const ownerId = sQ.rows[0].owner_id;
|
|
let rawData = sQ.rows[0].raw_data || {};
|
|
|
|
// 4. Poner el estado en "Asignado" si existe
|
|
const statusQ = await client.query("SELECT id, name FROM service_statuses WHERE owner_id=$1 AND name ILIKE '%asignado%' LIMIT 1", [ownerId]);
|
|
const statusAsignadoId = statusQ.rows[0]?.id || null;
|
|
|
|
if (statusAsignadoId) {
|
|
rawData.status_operativo = statusAsignadoId;
|
|
}
|
|
|
|
// 5. Actualizar el expediente oficial con el técnico y BLINDARLO contra el robot
|
|
await client.query(`
|
|
UPDATE scraped_services
|
|
SET assigned_to = $1, automation_status = 'completed', status = 'imported', raw_data = $2
|
|
WHERE id = $3
|
|
`, [ping.user_id, JSON.stringify(rawData), ping.scraped_id]);
|
|
|
|
await client.query('COMMIT');
|
|
|
|
// 6. ¡Magia! Le enviamos un WhatsApp automático al cliente diciendo que ya tiene técnico
|
|
triggerWhatsAppEvent(ownerId, ping.scraped_id, 'wa_evt_assigned').catch(e => console.error(e));
|
|
|
|
return res.json({ ok: true });
|
|
}
|
|
|
|
await client.query('ROLLBACK');
|
|
res.status(400).json({ ok: false, error: "Acción no válida" });
|
|
|
|
} catch (e) {
|
|
await client.query('ROLLBACK');
|
|
console.error("Error respondiendo asignación:", e);
|
|
res.status(500).json({ ok: false, error: "Error interno del servidor" });
|
|
} finally {
|
|
client.release();
|
|
}
|
|
});
|
|
|
|
app.post("/public/assignment/:token/reject", async (req, res) => {
|
|
try {
|
|
const { token } = req.params;
|
|
// Si lo rechaza, el reloj (setInterval) se encargará de buscar al siguiente técnico libre al instante
|
|
await pool.query("UPDATE assignment_pings SET status = 'rejected' WHERE token = $1 AND status = 'pending'", [token]);
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
console.error("Error rechazando asignación:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 📄 MOTOR DE PRESUPUESTOS Y CATÁLOGO DE ARTÍCULOS
|
|
// ==========================================
|
|
pool.query(`
|
|
CREATE TABLE IF NOT EXISTS articles (
|
|
id SERIAL PRIMARY KEY,
|
|
owner_id INT REFERENCES users(id) ON DELETE CASCADE,
|
|
name TEXT NOT NULL,
|
|
price DECIMAL(10,2) DEFAULT 0.00,
|
|
created_at TIMESTAMP DEFAULT NOW()
|
|
);
|
|
|
|
CREATE TABLE IF NOT EXISTS budgets (
|
|
id SERIAL PRIMARY KEY,
|
|
owner_id INT REFERENCES users(id) ON DELETE CASCADE,
|
|
client_phone TEXT,
|
|
client_name TEXT,
|
|
client_address TEXT,
|
|
items JSONB DEFAULT '[]',
|
|
subtotal DECIMAL(10,2) DEFAULT 0.00,
|
|
tax DECIMAL(10,2) DEFAULT 0.00,
|
|
total DECIMAL(10,2) DEFAULT 0.00,
|
|
status TEXT DEFAULT 'pending', -- pending, accepted, rejected, converted
|
|
created_at TIMESTAMP DEFAULT NOW()
|
|
);
|
|
`).catch(console.error);
|
|
|
|
// --- CATÁLOGO DE ARTÍCULOS ---
|
|
app.get("/articles", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query("SELECT * FROM articles WHERE owner_id=$1 ORDER BY name ASC", [req.user.accountId]);
|
|
res.json({ ok: true, articles: q.rows });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
app.post("/articles", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { name, price } = req.body;
|
|
await pool.query("INSERT INTO articles (owner_id, name, price) VALUES ($1, $2, $3)", [req.user.accountId, name, price]);
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
app.put("/articles/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { name, price } = req.body;
|
|
await pool.query("UPDATE articles SET name=$1, price=$2 WHERE id=$3 AND owner_id=$4", [name, price, req.params.id, req.user.accountId]);
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
// --- PRESUPUESTOS ---
|
|
app.get("/budgets", authMiddleware, async (req, res) => {
|
|
try {
|
|
// MAGIA: Cruzamos los datos con scraped_services y service_statuses para saber
|
|
// exactamente en qué estado se encuentra el servicio que nació de este presupuesto.
|
|
const q = await pool.query(`
|
|
SELECT b.*,
|
|
s.status as linked_service_status,
|
|
st.name as linked_service_status_name
|
|
FROM budgets b
|
|
LEFT JOIN scraped_services s ON s.service_ref = 'PRE-' || b.id AND s.owner_id = b.owner_id
|
|
LEFT JOIN service_statuses st ON st.id::text = (s.raw_data->>'status_operativo')::text
|
|
WHERE b.owner_id=$1
|
|
ORDER BY b.created_at DESC
|
|
`, [req.user.accountId]);
|
|
res.json({ ok: true, budgets: q.rows });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
// Borrar Presupuesto
|
|
app.delete("/budgets/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query("SELECT status FROM budgets WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]);
|
|
if (q.rowCount === 0) return res.status(404).json({ok: false, error: "No encontrado"});
|
|
|
|
const status = q.rows[0].status;
|
|
|
|
// Comprobamos si el servicio vinculado está anulado
|
|
const sq = await pool.query(`
|
|
SELECT st.name as status_name
|
|
FROM scraped_services s
|
|
LEFT JOIN service_statuses st ON st.id::text = (s.raw_data->>'status_operativo')::text
|
|
WHERE s.service_ref = $1 AND s.owner_id = $2
|
|
`, [`PRE-${req.params.id}`, req.user.accountId]);
|
|
|
|
let isAnulado = false;
|
|
if (sq.rowCount > 0 && sq.rows[0].status_name && sq.rows[0].status_name.toLowerCase().includes('anulado')) {
|
|
isAnulado = true;
|
|
}
|
|
|
|
// REGLA DE NEGOCIO: No se puede borrar si está aceptado o convertido (Y NO ESTÁ ANULADO)
|
|
if ((status === 'accepted' || status === 'converted') && !isAnulado) {
|
|
return res.status(400).json({ok: false, error: "Para poder borrar un presupuesto, el servicio primero debe estar anulado."});
|
|
}
|
|
|
|
await pool.query("DELETE FROM budgets WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]);
|
|
res.json({ ok: true });
|
|
} catch(e) {
|
|
res.status(500).json({ok: false, error: "Error interno"});
|
|
}
|
|
});
|
|
|
|
// Convertir Presupuesto en Servicio Activo (CON SOPORTE RED INTERNA Y TRAZABILIDAD)
|
|
app.post("/budgets/:id/convert", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { date, time, guild_id, assigned_to, use_automation } = req.body;
|
|
const bq = await pool.query("SELECT * FROM budgets WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]);
|
|
if (bq.rowCount === 0) return res.status(404).json({ok: false});
|
|
const budget = bq.rows[0];
|
|
|
|
// 1. Montamos el Raw Data para el servicio
|
|
const rawData = {
|
|
"Nombre Cliente": budget.client_name,
|
|
"Teléfono": budget.client_phone,
|
|
"Dirección": budget.client_address,
|
|
"Compañía": "Particular",
|
|
"Descripción": "PRESUPUESTO ACEPTADO.\n" + budget.items.map(i => `${i.qty}x ${i.concept}`).join("\n"),
|
|
"guild_id": guild_id || null,
|
|
"assigned_to": assigned_to || null,
|
|
"scheduled_date": date || "",
|
|
"scheduled_time": time || ""
|
|
};
|
|
|
|
// 2. Insertamos en el Panel Operativo (Buzón) empezando en manual
|
|
const insertSvc = await pool.query(
|
|
"INSERT INTO scraped_services (owner_id, provider, service_ref, status, automation_status, assigned_to, raw_data) VALUES ($1, 'particular', $2, 'pending', 'manual', $3, $4) RETURNING id",
|
|
[
|
|
req.user.accountId,
|
|
`PRE-${budget.id}`,
|
|
assigned_to || null,
|
|
JSON.stringify(rawData)
|
|
]
|
|
);
|
|
|
|
const newServiceId = insertSvc.rows[0].id;
|
|
|
|
// 3. Marcamos presupuesto como convertido y le enlazamos la ficha financiera por el total
|
|
await pool.query("UPDATE budgets SET status='converted' WHERE id=$1", [budget.id]);
|
|
await pool.query(
|
|
"INSERT INTO service_financials (scraped_id, amount, payment_method) VALUES ($1, $2, 'Pendiente')",
|
|
[newServiceId, budget.total]
|
|
);
|
|
|
|
// 4. Si pide automatización, la disparamos internamente llamando a nuestra propia IP (127.0.0.1)
|
|
if (use_automation && guild_id) {
|
|
const cpMatch = budget.client_address ? budget.client_address.match(/\b\d{5}\b/) : null;
|
|
const cp = cpMatch ? cpMatch[0] : "00000";
|
|
|
|
const port = process.env.PORT || 3000;
|
|
const autoUrl = `http://127.0.0.1:${port}/providers/automate/${newServiceId}`;
|
|
|
|
fetch(autoUrl, {
|
|
method: 'POST',
|
|
headers: {
|
|
'Content-Type': 'application/json',
|
|
'Authorization': req.headers.authorization
|
|
},
|
|
body: JSON.stringify({ guild_id, cp, useDelay: false })
|
|
}).catch(e => console.error("Error lanzando automatización interna:", e));
|
|
|
|
if (budget.client_phone) {
|
|
const msg = `✅ *PRESUPUESTO ACEPTADO*\n\nHola ${budget.client_name}, confirmamos la aceptación del presupuesto por un total de *${budget.total}€*.\n\nEn breve un técnico se pondrá en contacto contigo para agendar la cita. ¡Gracias por confiar en nosotros!`;
|
|
sendWhatsAppAuto(budget.client_phone, msg, `cliente_${req.user.accountId}`, false).catch(console.error);
|
|
}
|
|
}
|
|
else if (budget.client_phone && date && time) {
|
|
// Asignación directa a un técnico con fecha y hora
|
|
const [y, m, d] = date.split('-');
|
|
const msg = `✅ *PRESUPUESTO ACEPTADO*\n\nHola ${budget.client_name}, confirmamos la aceptación del presupuesto por un total de *${budget.total}€*.\n\nEl servicio ha sido agendado para el *${d}/${m}/${y} a las ${time}*. ¡Gracias por confiar en nosotros!`;
|
|
sendWhatsAppAuto(budget.client_phone, msg, `cliente_${req.user.accountId}`, false).catch(console.error);
|
|
|
|
if (assigned_to) {
|
|
const statusQ = await pool.query("SELECT id FROM service_statuses WHERE owner_id=$1 AND name ILIKE '%asignado%' LIMIT 1", [req.user.accountId]);
|
|
if (statusQ.rowCount > 0) {
|
|
rawData.status_operativo = statusQ.rows[0].id;
|
|
await pool.query("UPDATE scraped_services SET raw_data = $1 WHERE id = $2", [JSON.stringify(rawData), newServiceId]);
|
|
}
|
|
}
|
|
}
|
|
|
|
// --- INICIO TRAZABILIDAD ---
|
|
await registrarMovimiento(newServiceId, req.user.sub, "Aviso Creado", `Servicio generado a raíz del presupuesto aceptado #PRE-${budget.id}.`);
|
|
// --- FIN TRAZABILIDAD ---
|
|
|
|
res.json({ ok: true });
|
|
} catch(e) {
|
|
console.error("Error convirtiendo presupuesto:", e);
|
|
res.status(500).json({ok: false});
|
|
}
|
|
});
|
|
|
|
|
|
|
|
// ==========================================
|
|
// 💰 MOTOR FINANCIERO Y CONTABILIDAD (PREPARADO PARA ROBOT PDF)
|
|
// ==========================================
|
|
// Creamos la tabla financiera preparada para facturas y robots
|
|
pool.query(`
|
|
CREATE TABLE IF NOT EXISTS service_financials (
|
|
id SERIAL PRIMARY KEY,
|
|
scraped_id INT REFERENCES scraped_services(id) ON DELETE CASCADE UNIQUE,
|
|
amount DECIMAL(10,2) DEFAULT 0.00,
|
|
payment_method TEXT,
|
|
is_paid BOOLEAN DEFAULT false,
|
|
invoice_ref TEXT,
|
|
pdf_raw_data JSONB,
|
|
created_at TIMESTAMP DEFAULT NOW(),
|
|
updated_at TIMESTAMP DEFAULT NOW()
|
|
);
|
|
`).catch(console.error);
|
|
|
|
// Obtener toda la contabilidad
|
|
app.get("/financials", authMiddleware, async (req, res) => {
|
|
try {
|
|
// 1. Truco de magia: Si hay servicios que no tienen ficha financiera, se la creamos automáticamente.
|
|
// Si tiene compañía asignada, le ponemos "Cobro Banco" por defecto. Si no, "Pendiente".
|
|
await pool.query(`
|
|
INSERT INTO service_financials (scraped_id, payment_method)
|
|
SELECT id,
|
|
CASE WHEN raw_data->>'Compañía' IS NOT NULL AND raw_data->>'Compañía' != '' AND raw_data->>'Compañía' != 'Particular'
|
|
THEN 'Cobro Banco'
|
|
ELSE 'Pendiente' END
|
|
FROM scraped_services
|
|
WHERE owner_id = $1 AND id NOT IN (SELECT scraped_id FROM service_financials)
|
|
`, [req.user.accountId]);
|
|
|
|
// 2. Devolvemos la lista cruzando las finanzas con los datos del servicio
|
|
const q = await pool.query(`
|
|
SELECT f.*, s.service_ref, s.raw_data, s.status
|
|
FROM service_financials f
|
|
JOIN scraped_services s ON f.scraped_id = s.id
|
|
WHERE s.owner_id = $1
|
|
ORDER BY f.updated_at DESC
|
|
`, [req.user.accountId]);
|
|
|
|
res.json({ ok: true, financials: q.rows });
|
|
} catch(e) {
|
|
console.error("Error financiero:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// Guardar un cobro/pago
|
|
app.put("/financials/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { amount, payment_method } = req.body;
|
|
const parsedAmount = parseFloat(amount) || 0;
|
|
|
|
// NUEVA REGLA: Si el método de pago es "Pendiente", NO está pagado,
|
|
// independientemente del importe que tenga apuntado (Ej: Presupuestos).
|
|
const isPaid = payment_method !== 'Pendiente';
|
|
|
|
await pool.query(`
|
|
UPDATE service_financials
|
|
SET amount = $1, payment_method = $2, is_paid = $3, updated_at = NOW()
|
|
WHERE scraped_id = $4
|
|
`, [parsedAmount, payment_method, isPaid, req.params.id]);
|
|
|
|
// LOG AUTOMÁTICO DE TRAZABILIDAD
|
|
const userQ = await pool.query("SELECT full_name FROM users WHERE id=$1", [req.user.sub]);
|
|
const userName = userQ.rows[0]?.full_name || "Sistema";
|
|
await pool.query(
|
|
"INSERT INTO scraped_service_logs (scraped_id, user_name, action, details) VALUES ($1, $2, $3, $4)",
|
|
[req.params.id, userName, "Cobro Actualizado", `Importe: ${parsedAmount}€ | Método: ${payment_method}`]
|
|
);
|
|
|
|
res.json({ ok: true, is_paid: isPaid });
|
|
} catch(e) {
|
|
console.error(e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 📖 MOTOR DE TRAZABILIDAD (LOGS)
|
|
// ==========================================
|
|
// Creamos la tabla automáticamente si no existe
|
|
pool.query(`
|
|
CREATE TABLE IF NOT EXISTS scraped_service_logs (
|
|
id SERIAL PRIMARY KEY,
|
|
scraped_id INT REFERENCES scraped_services(id) ON DELETE CASCADE,
|
|
user_name TEXT,
|
|
action TEXT NOT NULL,
|
|
details TEXT,
|
|
created_at TIMESTAMP DEFAULT NOW()
|
|
);
|
|
`).catch(console.error);
|
|
|
|
// Ruta para GUARDAR un evento en el log
|
|
app.post("/services/:id/log", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { action, details } = req.body;
|
|
const serviceId = req.params.id;
|
|
|
|
// Verificamos propiedad antes de insertar
|
|
const check = await pool.query("SELECT id FROM scraped_services WHERE id=$1 AND owner_id=$2", [serviceId, req.user.accountId]);
|
|
if (check.rowCount === 0) return res.status(403).json({ ok: false, error: "No autorizado" });
|
|
|
|
const userQ = await pool.query("SELECT full_name FROM users WHERE id=$1", [req.user.sub]);
|
|
const userName = userQ.rows[0]?.full_name || "Sistema";
|
|
|
|
await pool.query(
|
|
"INSERT INTO scraped_service_logs (scraped_id, user_name, action, details) VALUES ($1, $2, $3, $4)",
|
|
[serviceId, userName, action, details || ""]
|
|
);
|
|
res.json({ ok: true });
|
|
} catch(e) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// Ruta para LEER el historial de un servicio
|
|
app.get("/services/:id/logs", authMiddleware, async (req, res) => {
|
|
try {
|
|
// Cruce con la tabla principal para verificar el dueño (owner_id)
|
|
const q = await pool.query(`
|
|
SELECT l.* FROM scraped_service_logs l
|
|
JOIN scraped_services s ON l.scraped_id = s.id
|
|
WHERE l.scraped_id = $1
|
|
AND s.owner_id = $2
|
|
ORDER BY l.created_at DESC
|
|
`, [req.params.id, req.user.accountId]);
|
|
|
|
res.json({ ok: true, logs: q.rows });
|
|
} catch(e) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 📄 MOTOR DE PRESUPUESTOS Y CATÁLOGO DE ARTÍCULOS
|
|
// ==========================================
|
|
pool.query(`
|
|
CREATE TABLE IF NOT EXISTS articles (
|
|
id SERIAL PRIMARY KEY,
|
|
owner_id INT REFERENCES users(id) ON DELETE CASCADE,
|
|
name TEXT NOT NULL,
|
|
price DECIMAL(10,2) DEFAULT 0.00,
|
|
created_at TIMESTAMP DEFAULT NOW()
|
|
);
|
|
|
|
CREATE TABLE IF NOT EXISTS budgets (
|
|
id SERIAL PRIMARY KEY,
|
|
owner_id INT REFERENCES users(id) ON DELETE CASCADE,
|
|
client_phone TEXT,
|
|
client_name TEXT,
|
|
client_address TEXT,
|
|
items JSONB DEFAULT '[]',
|
|
subtotal DECIMAL(10,2) DEFAULT 0.00,
|
|
tax DECIMAL(10,2) DEFAULT 0.00,
|
|
total DECIMAL(10,2) DEFAULT 0.00,
|
|
status TEXT DEFAULT 'pending',
|
|
created_at TIMESTAMP DEFAULT NOW()
|
|
);
|
|
`).catch(console.error);
|
|
|
|
// --- CATÁLOGO DE ARTÍCULOS ---
|
|
app.get("/articles", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query("SELECT * FROM articles WHERE owner_id=$1 ORDER BY name ASC", [req.user.accountId]);
|
|
res.json({ ok: true, articles: q.rows });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
app.post("/articles", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { name, price } = req.body;
|
|
await pool.query("INSERT INTO articles (owner_id, name, price) VALUES ($1, $2, $3)", [req.user.accountId, name, price]);
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
app.put("/articles/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { name, price } = req.body;
|
|
await pool.query("UPDATE articles SET name=$1, price=$2 WHERE id=$3 AND owner_id=$4", [name, price, req.params.id, req.user.accountId]);
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
// --- PRESUPUESTOS ---
|
|
app.get("/budgets", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query(`
|
|
SELECT b.*,
|
|
s.status as linked_service_status,
|
|
st.name as linked_service_status_name
|
|
FROM budgets b
|
|
LEFT JOIN scraped_services s ON s.service_ref = 'PRE-' || b.id AND s.owner_id = b.owner_id
|
|
LEFT JOIN service_statuses st ON st.id::text = (s.raw_data->>'status_operativo')::text
|
|
WHERE b.owner_id=$1
|
|
ORDER BY b.created_at DESC
|
|
`, [req.user.accountId]);
|
|
res.json({ ok: true, budgets: q.rows });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
app.post("/budgets", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { client_phone, client_name, client_address, items, subtotal, tax, total } = req.body;
|
|
await pool.query(
|
|
"INSERT INTO budgets (owner_id, client_phone, client_name, client_address, items, subtotal, tax, total) VALUES ($1, $2, $3, $4, $5, $6, $7, $8)",
|
|
[req.user.accountId, client_phone, client_name, client_address, JSON.stringify(items), subtotal, tax, total]
|
|
);
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
app.patch("/budgets/:id/status", authMiddleware, async (req, res) => {
|
|
try {
|
|
await pool.query("UPDATE budgets SET status=$1 WHERE id=$2 AND owner_id=$3", [req.body.status, req.params.id, req.user.accountId]);
|
|
res.json({ ok: true });
|
|
} catch(e) { res.status(500).json({ok: false}); }
|
|
});
|
|
|
|
app.delete("/budgets/:id", authMiddleware, async (req, res) => {
|
|
try {
|
|
const q = await pool.query("SELECT status FROM budgets WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]);
|
|
if (q.rowCount === 0) return res.status(404).json({ok: false, error: "No encontrado"});
|
|
|
|
const status = q.rows[0].status;
|
|
|
|
const sq = await pool.query(`
|
|
SELECT st.name as status_name
|
|
FROM scraped_services s
|
|
LEFT JOIN service_statuses st ON st.id::text = (s.raw_data->>'status_operativo')::text
|
|
WHERE s.service_ref = $1 AND s.owner_id = $2
|
|
`, [`PRE-${req.params.id}`, req.user.accountId]);
|
|
|
|
let isAnulado = false;
|
|
if (sq.rowCount > 0 && sq.rows[0].status_name && sq.rows[0].status_name.toLowerCase().includes('anulado')) {
|
|
isAnulado = true;
|
|
}
|
|
|
|
if ((status === 'accepted' || status === 'converted') && !isAnulado) {
|
|
return res.status(400).json({ok: false, error: "Para poder borrar un presupuesto, el servicio primero debe estar anulado."});
|
|
}
|
|
|
|
await pool.query("DELETE FROM budgets WHERE id=$1 AND owner_id=$2", [req.params.id, req.user.accountId]);
|
|
res.json({ ok: true });
|
|
} catch(e) {
|
|
res.status(500).json({ok: false, error: "Error interno"});
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🤖 API COLA DEL ROBOT (REEMPLAZO FIREBASE)
|
|
// ==========================================
|
|
|
|
// 1. Enviar una orden al Robot
|
|
app.post("/robot/queue", authMiddleware, async (req, res) => {
|
|
try {
|
|
// AÑADIDO: Recogemos el provider y el appointment_time
|
|
const { provider, service_number, new_status, appointment_date, appointment_time, observation, inform_client } = req.body;
|
|
|
|
// Si no mandan provider (ej: App vieja), asumimos homeserve por retrocompatibilidad
|
|
const finalProvider = provider || 'homeserve';
|
|
|
|
// IMPORTANTE: Nos aseguramos de que la tabla tiene la columna de la hora para Multiasistencia
|
|
await pool.query(`ALTER TABLE robot_queue ADD COLUMN IF NOT EXISTS appointment_time TEXT;`).catch(() => {});
|
|
|
|
const q = await pool.query(`
|
|
INSERT INTO robot_queue (owner_id, provider, service_number, new_status, appointment_date, appointment_time, observation, inform_client)
|
|
VALUES ($1, $2, $3, $4, $5, $6, $7, $8) RETURNING id
|
|
`, [
|
|
req.user.accountId,
|
|
finalProvider,
|
|
service_number,
|
|
new_status,
|
|
appointment_date || "",
|
|
appointment_time || "", // Nueva variable de hora
|
|
observation || "",
|
|
inform_client || false
|
|
]);
|
|
|
|
res.json({ ok: true, jobId: q.rows[0].id });
|
|
} catch (e) {
|
|
console.error("Error guardando en cola:", e);
|
|
res.status(500).json({ ok: false, error: e.message });
|
|
}
|
|
});
|
|
|
|
|
|
// 3. Obtener resumen de mensajes nuevos para el operario (Globo de Notificación)
|
|
app.get("/worker/notifications", authMiddleware, async (req, res) => {
|
|
try {
|
|
// Buscamos expedientes donde la fecha del último mensaje de ADMIN sea más reciente que la última lectura del operario
|
|
const q = await pool.query(`
|
|
SELECT DISTINCT s.id
|
|
FROM scraped_services s
|
|
JOIN service_communications c ON s.id = c.scraped_id
|
|
WHERE s.assigned_to = $1
|
|
AND c.sender_role IN ('admin', 'superadmin')
|
|
AND c.is_internal = FALSE
|
|
AND c.created_at > COALESCE(s.last_chat_read_worker, '2000-01-01')
|
|
`, [req.user.sub]);
|
|
|
|
res.json({ ok: true, unreadCount: q.rowCount, serviceIds: q.rows.map(r => r.id) });
|
|
} catch (e) {
|
|
console.error("Error notificaciones:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// 4. Marcar chat como leído por el operario
|
|
app.post("/services/:id/chat/read", authMiddleware, async (req, res) => {
|
|
try {
|
|
await pool.query(
|
|
"UPDATE scraped_services SET last_chat_read_worker = NOW() WHERE id = $1 AND assigned_to = $2",
|
|
[req.params.id, req.user.sub]
|
|
);
|
|
res.json({ ok: true });
|
|
} catch (e) {
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 💬 CHAT Y COMUNICACIÓN INTERNA (TIPO iTRAMIT)
|
|
// ==========================================
|
|
|
|
app.get("/services/:id/chat", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { id } = req.params;
|
|
const isOperario = req.user.role === 'operario';
|
|
|
|
let query = `
|
|
SELECT id, sender_id, sender_name, sender_role, message, is_internal, created_at
|
|
FROM service_communications
|
|
WHERE scraped_id = $1 AND owner_id = $2
|
|
`;
|
|
|
|
if (isOperario) query += ` AND is_internal = FALSE`;
|
|
query += ` ORDER BY created_at ASC`;
|
|
|
|
const q = await pool.query(query, [id, req.user.accountId]);
|
|
res.json({ ok: true, messages: q.rows });
|
|
} catch (e) {
|
|
console.error("Error cargando chat:", e);
|
|
res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// 2. Enviar un nuevo mensaje (Oficina u Operario) CON AVISO WHATSAPP Y TRAZABILIDAD
|
|
app.post("/services/:id/chat", authMiddleware, async (req, res) => {
|
|
try {
|
|
const { id } = req.params;
|
|
const { message, is_internal } = req.body;
|
|
|
|
if (!message || message.trim() === "") return res.status(400).json({ ok: false, error: "Vacío" });
|
|
|
|
const isOperario = req.user.role === 'operario';
|
|
const finalIsInternal = isOperario ? false : (is_internal || false);
|
|
|
|
const userQ = await pool.query("SELECT full_name, role FROM users WHERE id=$1", [req.user.sub]);
|
|
const senderName = userQ.rows[0]?.full_name || "Usuario";
|
|
const senderRole = userQ.rows[0]?.role || "operario";
|
|
|
|
// 1. Guardar el mensaje en la base de datos (Chat)
|
|
await pool.query(`
|
|
INSERT INTO service_communications
|
|
(scraped_id, owner_id, sender_id, sender_name, sender_role, message, is_internal)
|
|
VALUES ($1, $2, $3, $4, $5, $6, $7)
|
|
`, [id, req.user.accountId, req.user.sub, senderName, senderRole, message.trim(), finalIsInternal]);
|
|
|
|
res.json({ ok: true });
|
|
|
|
// 2. Lógica de Notificación y Trazabilidad
|
|
if (!isOperario && !finalIsInternal) {
|
|
const svcQ = await pool.query("SELECT assigned_to, service_ref FROM scraped_services WHERE id=$1", [id]);
|
|
|
|
if (svcQ.rowCount > 0 && svcQ.rows[0].assigned_to) {
|
|
const workerId = svcQ.rows[0].assigned_to;
|
|
const ref = svcQ.rows[0].service_ref || id;
|
|
|
|
const wQ = await pool.query("SELECT phone, full_name FROM users WHERE id=$1", [workerId]);
|
|
|
|
if (wQ.rowCount > 0 && wQ.rows[0].phone) {
|
|
const workerPhone = wQ.rows[0].phone;
|
|
const workerName = wQ.rows[0].full_name;
|
|
|
|
const msgWa = `💬 *NUEVO MENSAJE DE LA OFICINA*\nExpediente: *#${ref}*\n\n"${message.trim()}"\n\n_Entra en tu App para contestar._`;
|
|
|
|
// A) Disparar el WhatsApp
|
|
const waExito = await sendWhatsAppAuto(workerPhone, msgWa, `cliente_${req.user.accountId}`, false);
|
|
|
|
// B) 🟢 DEJAR HUELLA EN EL LOG (Trazabilidad)
|
|
const logDetalle = waExito
|
|
? `Aviso enviado por WhatsApp a ${workerName} (${workerPhone}).`
|
|
: `Intento de aviso por WhatsApp a ${workerName} fallido (revisar conexión Evolution).`;
|
|
|
|
await pool.query(
|
|
"INSERT INTO scraped_service_logs (scraped_id, user_name, action, details) VALUES ($1, $2, $3, $4)",
|
|
[id, "Sistema (Chat)", "Notificación Enviada", logDetalle]
|
|
);
|
|
}
|
|
}
|
|
}
|
|
|
|
} catch (e) {
|
|
console.error("Error enviando mensaje y log:", e);
|
|
if (!res.headersSent) res.status(500).json({ ok: false });
|
|
}
|
|
});
|
|
|
|
// 🤖 WEBHOOK CON ESCUDO HUMANO, MEMORIA Y GESTIÓN DE URGENCIAS
|
|
app.post("/webhook/evolution", async (req, res) => {
|
|
try {
|
|
const data = req.body;
|
|
// 🚨 CAMBIO 1: Quitamos el 'fromMe' de aquí arriba para que el servidor escuche TUS mensajes
|
|
if (data.event !== "messages.upsert") return res.sendStatus(200);
|
|
|
|
const remoteJid = data.data.key.remoteJid;
|
|
const telefonoCliente = remoteJid.split("@")[0];
|
|
const mensajeTexto = data.data.message?.conversation || data.data.message?.extendedTextMessage?.text;
|
|
const instanceName = data.instance;
|
|
|
|
if (!mensajeTexto || !instanceName || !instanceName.startsWith("cliente_")) {
|
|
return res.sendStatus(200);
|
|
}
|
|
|
|
// 🚀 CRÍTICO: Responder a Evolution rápido para que no reintente
|
|
res.sendStatus(200);
|
|
|
|
const ownerId = instanceName.split("_")[1];
|
|
const cleanPhone = telefonoCliente.slice(-9);
|
|
|
|
// 🔍 BUSCAMOS EL EXPEDIENTE ACTIVO MÁS RECIENTE
|
|
const svcQ = await pool.query(`
|
|
SELECT s.id, s.service_ref, s.assigned_to, u.full_name as worker_name, s.is_urgent,
|
|
st.name as status_name,
|
|
s.raw_data->>'scheduled_date' as cita,
|
|
s.raw_data->>'scheduled_time' as hora_cita,
|
|
s.raw_data->>'Población' as poblacion,
|
|
s.raw_data->>'appointment_status' as appointment_status,
|
|
s.raw_data->>'requested_date' as cita_pendiente_fecha,
|
|
s.raw_data->>'requested_time' as cita_pendiente_hora,
|
|
s.raw_data->>'Compañía' as compania,
|
|
COALESCE(s.raw_data->>'Descripción', s.raw_data->>'DESCRIPCION') as averia,
|
|
s.raw_data->>'ia_paused' as ia_paused -- 🚨 BÚSQUEDA DEL SEMÁFORO ROJO
|
|
FROM scraped_services s
|
|
LEFT JOIN users u ON s.assigned_to = u.id
|
|
LEFT JOIN service_statuses st ON (s.raw_data->>'status_operativo')::text = st.id::text
|
|
WHERE s.owner_id = $1
|
|
AND s.status != 'archived'
|
|
AND s.raw_data::text ILIKE $2
|
|
AND (st.name IS NULL OR (st.name NOT ILIKE '%finalizado%' AND st.name NOT ILIKE '%anulado%' AND st.name NOT ILIKE '%desasignado%'))
|
|
ORDER BY s.created_at DESC LIMIT 1
|
|
`, [ownerId, `%${cleanPhone}%`]);
|
|
|
|
if (svcQ.rowCount > 0) {
|
|
const service = svcQ.rows[0];
|
|
|
|
if (data.data.key.fromMe) {
|
|
const msgCmd = mensajeTexto.trim();
|
|
|
|
// 🔴 COMANDO MÁGICO 1: PAUSAR LA IA (Resistente a emojis de iPhone)
|
|
if (msgCmd.includes('🔴')) {
|
|
try {
|
|
await pool.query(`UPDATE scraped_services SET raw_data = COALESCE(raw_data, '{}'::jsonb) || '{"ia_paused": true}'::jsonb WHERE id = $1`, [service.id]);
|
|
// 🛑 Guardamos como 'system' para que NO active el escudo humano de 2 horas
|
|
await pool.query(`INSERT INTO service_communications (scraped_id, owner_id, sender_name, sender_role, message, is_internal) VALUES ($1, $2, $3, $4, $5, true)`, [service.id, ownerId, "Sistema", "system", "🔴 IA Pausada manualmente con Emoji."]);
|
|
console.log(`🔴 [IA PAUSADA] Semáforo rojo activado para exp ${service.service_ref}`);
|
|
} catch(err) { console.error("Error pausando IA:", err); }
|
|
return;
|
|
}
|
|
|
|
// 🟢 COMANDO MÁGICO 2: ACTIVAR LA IA
|
|
if (msgCmd.includes('🟢')) {
|
|
try {
|
|
await pool.query(`UPDATE scraped_services SET raw_data = raw_data - 'ia_paused' WHERE id = $1`, [service.id]);
|
|
// 🟢 Guardamos como 'system' para EVITAR que la IA se autobloquee al despertarla
|
|
await pool.query(`INSERT INTO service_communications (scraped_id, owner_id, sender_name, sender_role, message, is_internal) VALUES ($1, $2, $3, $4, $5, true)`, [service.id, ownerId, "Sistema", "system", "🟢 IA Reactivada manualmente con Emoji."]);
|
|
console.log(`🟢 [IA ACTIVADA] Semáforo verde activado para exp ${service.service_ref}`);
|
|
} catch(err) { console.error("Error activando IA:", err); }
|
|
return;
|
|
}
|
|
|
|
// Guardado normal si es un texto tuyo hablando con el cliente
|
|
try {
|
|
await pool.query(`INSERT INTO service_communications (scraped_id, owner_id, sender_name, sender_role, message) VALUES ($1, $2, $3, $4, $5)`,
|
|
[service.id, ownerId, "Técnico (WhatsApp)", "operario", mensajeTexto]);
|
|
} catch(err) { console.error("Error guardando mensaje de admin:", err); }
|
|
return;
|
|
}
|
|
|
|
if (candadosIA.has(service.id)) return;
|
|
candadosIA.add(service.id);
|
|
|
|
try {
|
|
// 🛑 COMPROBAR SI LA HEMOS PAUSADO CON EL SEMÁFORO ROJO
|
|
if (service.ia_paused === 'true' || service.ia_paused === true) {
|
|
console.log(`🤫 [IA MUTEADA] El cliente ha hablado, pero la IA está en semáforo rojo para ${service.service_ref}`);
|
|
return;
|
|
}
|
|
|
|
// 🛡️ VERIFICAR INTERVENCIÓN HUMANA (ESCUDO INTELIGENTE)
|
|
// Buscamos el último mensaje, PERO ignoramos al 'system' y al 'user'
|
|
const checkHumanQ = await pool.query(`
|
|
SELECT sender_role, created_at FROM service_communications
|
|
WHERE scraped_id = $1 AND sender_role NOT IN ('user', 'system')
|
|
ORDER BY created_at DESC LIMIT 1
|
|
`, [service.id]);
|
|
|
|
if (checkHumanQ.rowCount > 0) {
|
|
const lastMsg = checkHumanQ.rows[0];
|
|
const diffMinutos = (new Date() - new Date(lastMsg.created_at)) / (1000 * 60);
|
|
|
|
// 🛑 ESCUDO ACTIVADO: 120 minutos de silencio desde tu último mensaje real
|
|
if (['admin', 'superadmin', 'operario'].includes(lastMsg.sender_role) && diffMinutos < 120) {
|
|
console.log(`🛡️ [ESCUDO IA] Silenciando a la IA porque un humano habló hace ${Math.round(diffMinutos)} minutos.`);
|
|
return;
|
|
}
|
|
}
|
|
|
|
// 🧠 LLAMADA A LA IA
|
|
const respuestaIA = await procesarConIA(ownerId, mensajeTexto, {
|
|
dbId: service.id,
|
|
ref: service.service_ref,
|
|
estado: service.status_name || "En proceso",
|
|
operario: service.worker_name,
|
|
worker_id: service.assigned_to,
|
|
cita: service.cita,
|
|
hora_cita: service.hora_cita,
|
|
poblacion: service.poblacion || "",
|
|
is_urgent: service.is_urgent,
|
|
appointment_status: service.appointment_status,
|
|
cita_pendiente_fecha: service.cita_pendiente_fecha,
|
|
cita_pendiente_hora: service.cita_pendiente_hora,
|
|
compania: service.compania,
|
|
averia: service.averia
|
|
});
|
|
|
|
if (respuestaIA) {
|
|
// 🛡️ REGEX BLINDADO: Pilla la etiqueta aunque la IA meta espacios raros
|
|
const matchPropuesta = respuestaIA.match(/\[PROPUESTA:\s*(\d{4}-\d{2}-\d{2})\s+(\d{2}:\d{2})\]/i);
|
|
|
|
// 🧹 BORRAMOS EL TEXTO DEL CÓDIGO PARA QUE EL CLIENTE NO LO VEA NUNCA
|
|
let textoLimpio = respuestaIA.replace(/\[PROPUESTA:.*?\]/gi, "").replace(/código:/gi, "").trim();
|
|
|
|
if (matchPropuesta) {
|
|
const fechaSugerida = matchPropuesta[1];
|
|
const horaSugerida = matchPropuesta[2];
|
|
|
|
// 🛡️ ESCUDO ANTI-SOLAPE: comprobamos antes de guardar la propuesta
|
|
const disponibilidad = await comprobarDisponibilidad(
|
|
ownerId,
|
|
service.assigned_to,
|
|
fechaSugerida,
|
|
horaSugerida,
|
|
60,
|
|
service.id
|
|
);
|
|
|
|
if (disponibilidad.choca) {
|
|
console.log(`⛔ [DOBLE-BOOKING EVITADO] Exp ${service.service_ref} chocaba con ${disponibilidad.ref} a las ${disponibilidad.time}`);
|
|
textoLimpio = "Uy, perdona, se me acaban de cruzar los cables y justo me han bloqueado ese hueco por el sistema interno. 😅 ¿Me dices otra hora que te venga bien?";
|
|
} else {
|
|
// 🚀 GUARDADO COMO PENDIENTE (Espera a que el Técnico la apruebe en la App o en la Oficina)
|
|
await pool.query(`
|
|
UPDATE scraped_services
|
|
SET raw_data = raw_data || jsonb_build_object(
|
|
'requested_date', $1::text,
|
|
'requested_time', $2::text,
|
|
'appointment_status', 'pending'
|
|
) WHERE id = $3
|
|
`, [fechaSugerida, horaSugerida, service.id]);
|
|
}
|
|
}
|
|
|
|
await sendWhatsAppAuto(telefonoCliente, textoLimpio, instanceName, true);
|
|
await pool.query(
|
|
`INSERT INTO service_communications (scraped_id, owner_id, sender_name, sender_role, message) VALUES ($1, $2, $3, $4, $5)`,
|
|
[service.id, ownerId, "Asistente IA", "ia", textoLimpio]
|
|
);
|
|
}
|
|
} finally {
|
|
candadosIA.delete(service.id);
|
|
}
|
|
}
|
|
} catch (e) {
|
|
console.error("❌ [WEBHOOK ERROR]:", e.message);
|
|
}
|
|
});
|
|
|
|
// ==========================================
|
|
// 🕒 EL RELOJ DEL SISTEMA (Ejecutar cada minuto)
|
|
// ==========================================
|
|
setInterval(async () => {
|
|
const client = await pool.connect(); // <-- Conectamos de forma segura
|
|
try {
|
|
// --- 1. CADUCIDAD DE PINGS (Reasignación si el operario no contesta) ---
|
|
const expiredPings = await client.query(`
|
|
SELECT ap.id, ap.scraped_id, ap.user_id, s.owner_id, s.raw_data
|
|
FROM assignment_pings ap
|
|
JOIN scraped_services s ON ap.scraped_id = s.id
|
|
WHERE ap.status = 'pending'
|
|
AND EXTRACT(EPOCH FROM (ap.expires_at - CURRENT_TIMESTAMP)) <= 0
|
|
AND s.automation_status = 'in_progress'
|
|
`);
|
|
|
|
for (const ping of expiredPings.rows) {
|
|
await client.query("UPDATE assignment_pings SET status = 'expired' WHERE id = $1", [ping.id]);
|
|
|
|
// 🛑 FIX: Extraer Gremio y CP del raw_data para buscar al SIGUIENTE operario CORRECTO
|
|
const raw = ping.raw_data || {};
|
|
const guildId = raw.guild_id || null;
|
|
|
|
// Lógica para extraer CP exactamente igual que al inicio
|
|
const todoElTexto = JSON.stringify(raw).toLowerCase().normalize("NFD").replace(/[\u0300-\u036f]/g, "");
|
|
const cpMatch = todoElTexto.match(/\b\d{5}\b/);
|
|
const cpFinal = cpMatch ? cpMatch[0] : "00000";
|
|
|
|
// Si por algún motivo no hay gremio guardado, abortamos la bolsa para este servicio
|
|
if (!guildId) {
|
|
await client.query("UPDATE scraped_services SET automation_status = 'failed' WHERE id = $1", [ping.scraped_id]);
|
|
continue;
|
|
}
|
|
|
|
const nextWorkerQ = await client.query(`
|
|
SELECT u.id, u.phone, u.full_name
|
|
FROM users u
|
|
JOIN user_guilds ug ON u.id = ug.user_id
|
|
WHERE u.owner_id = $1 AND u.status = 'active'
|
|
AND ug.guild_id = $3 AND u.zones::jsonb @> $4::jsonb
|
|
AND u.id NOT IN (SELECT user_id FROM assignment_pings WHERE scraped_id = $2)
|
|
LIMIT 1
|
|
`, [ping.owner_id, ping.scraped_id, guildId, JSON.stringify([{ cps: cpFinal }])]);
|
|
|
|
if (nextWorkerQ.rowCount > 0) {
|
|
const nextW = nextWorkerQ.rows[0];
|
|
const newToken = crypto.randomBytes(16).toString('hex');
|
|
await client.query(`INSERT INTO assignment_pings (scraped_id, user_id, token, expires_at) VALUES ($1, $2, $3, CURRENT_TIMESTAMP + INTERVAL '5 minutes')`, [ping.scraped_id, nextW.id, newToken]);
|
|
|
|
// 🛑 FIX: URL corregida a web.integrarepara.es
|
|
const mensaje = `🛠️ *SERVICIO DISPONIBLE*\nEl anterior compañero no respondió. Es tu turno:\n🔗 https://web.integrarepara.es/aceptar.html?t=${newToken}`;
|
|
const instanceName = `cliente_${ping.owner_id}`;
|
|
sendWhatsAppAuto(nextW.phone, mensaje, instanceName).catch(console.error);
|
|
} else {
|
|
await client.query("UPDATE scraped_services SET automation_status = 'failed' WHERE id = $1", [ping.scraped_id]);
|
|
}
|
|
}
|
|
|
|
// --- 2. 🚨 NUEVO: CAZADOR DE URGENCIAS QUE "ENTRAN SOLAS" 🚨 ---
|
|
// Buscamos servicios que sean urgentes y que sigan atascados en 'manual' o 'pending'
|
|
const pendingUrgent = await client.query(`
|
|
SELECT s.id, s.owner_id, s.raw_data, s.provider, s.service_ref, pc.auto_dispatch
|
|
FROM scraped_services s
|
|
LEFT JOIN provider_credentials pc ON s.owner_id = pc.owner_id AND s.provider = pc.provider
|
|
WHERE s.is_urgent = true
|
|
AND s.automation_status IN ('manual', 'pending')
|
|
AND s.status != 'archived'
|
|
AND s.assigned_to IS NULL -- 👈 EL ESCUDO: Solo si NO tiene operario asignado
|
|
`);
|
|
|
|
for (const svc of pendingUrgent.rows) {
|
|
// Comprobamos si el interruptor de ese proveedor está encendido (1, '1', 't' o true)
|
|
const isAutoOn = svc.auto_dispatch === true || svc.auto_dispatch === 1 || svc.auto_dispatch === '1' || svc.auto_dispatch === 't';
|
|
|
|
// Sacamos el gremio desde el JSON interno
|
|
const finalGuildId = svc.raw_data && svc.raw_data.guild_id ? svc.raw_data.guild_id : null;
|
|
|
|
if (isAutoOn && finalGuildId) {
|
|
console.log(`⚡ [RELOJ] Cazador automático ha encontrado la urgencia #${svc.service_ref}. ¡Lanzando a bolsa!`);
|
|
|
|
// Extraemos el código postal si existe en el raw_data
|
|
const todoElTexto = JSON.stringify(svc.raw_data || {}).toLowerCase().normalize("NFD").replace(/[\u0300-\u036f]/g, "");
|
|
const cpMatch = todoElTexto.match(/\b\d{5}\b/);
|
|
const cpFinal = cpMatch ? cpMatch[0] : "00000";
|
|
|
|
// 🔥 Disparamos la bolsa y guardamos el resultado
|
|
const dispatchResult = await dispatchToBolsa(svc.id, finalGuildId, cpFinal, svc.owner_id, null);
|
|
|
|
// 🛑 ESCUDO ANTI-BUCLE: Si falla porque no hay operarios en ese CP,
|
|
// marcamos la urgencia como "failed" para que el reloj deje de intentarlo eternamente.
|
|
if (!dispatchResult.ok) {
|
|
console.log(`🛑 [ESCUDO] Abortando bucle para #${svc.service_ref}. Marcado como 'failed'.`);
|
|
await client.query("UPDATE scraped_services SET automation_status = 'failed' WHERE id = $1", [svc.id]);
|
|
}
|
|
}
|
|
}
|
|
|
|
} catch (e) {
|
|
console.error("Reloj:", e.message);
|
|
} finally {
|
|
client.release(); // <-- Liberamos la conexión SIEMPRE
|
|
}
|
|
}, 60000); // Se ejecuta en bucle cada 60.000 milisegundos (1 minuto)
|
|
|
|
const port = process.env.PORT || 3000;
|
|
autoUpdateDB().then(() => { app.listen(port, "0.0.0.0", () => console.log(`🚀 Server OK en puerto ${port}`)); }); |